Designed to Win, written by Po Chung—the co-founder of DHL—reveals the industry secrets they used to build a worldwide network that now operates in more than 200 countries and territories!Warning: Listening to this book and following the advice within can result in designing an industry that doesn’t yet exist!Start listening now to:Discover how caring about things bigger than ourselves drives effective leadershipFind out how a unique marriage between Easter...

Service Leadership offers students, researchers, and leaders a leadership model originating in the service economy – but which is gaining ground in all sectors and industries – explained by experts that were key actors in that origination at DHL International.Designed for undergraduates and graduates but also useful for professionals in leadership positions, Hoshmand and Chung structure the book around the 3Cs of leadership in the service economy: Competence, Character, an...

"In the dark, dark night, the Witchy-Po craves to take the child who misbehaves..." The Witchy-Po: A Bedtime Story is an illustrated children's story book, featuring a blind, old hag who only appears at night. She creeps out from the Land of Shadows and has a ferocious appetite for naughty children. Follow the story of Henry and Abbey, two young children who mistakenly attract the company of the Witchy-Po.

This book outlines the development of service leadership curricula, programs and materials designed for university students in Hong Kong. In addition, it includes evaluation studies and specific service leadership programs, making it a pioneering book that integrates service leadership and student wellbeing for Chinese university students. In view of the transformation of industries resulting in shifts from manufacturing economies to service economies, the book takes a holistic approach to...