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Samlet kvalitetsstyring e-bøger

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  • In Defense of Troublemakers

    The Power of Dissent in Life and Business

    An eminent psychologist explains why dissent should be cherished, not fearedWe've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and ... Læs mere

    111,38 kr.

  • The Product Manager's Survival Guide, Second Edition: Everything You Need to Know to Succeed as a Product Manager

    af Steven Haines ...
    Advance in your product management career and create innovative products that customers love!Regardless of industry or sector, to compete in today’s business world, product managers must understand how their customer’s preferences change, how technology evolves, and how to anticipate what competitors might do. You need a reliable resource that provides timely guidance and practical tools to help ... Læs mere

    192,49 kr.

  • Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results

    af Mike Rother ...
    "Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited progress—and what it takes to make it a real part of your culture."—Jeffrey K. Liker, bestselling author of The Toyota Way"[Toyota Kata is] one of the ... Læs mere

    216,49 kr.

  • Third Generation Safety: The Missing Piece

    Using neuroscience to enable personal safety

    Organisations have traditionally approached personal safety in two ways:First-generation safety focuses on the physical environment of the workplace or the person’s knowledge and understanding of hazards, risks and controls. It is concerned with compliance.Second-generation safety focuses on the conscious decisions people make, or how well they keep safety front-of-mind. It is concerned with ... Læs mere

    134,23 kr.

  • Design for Operational Excellence: A Breakthrough Strategy for Business Growth

    A Breakthrough Strategy for Business Growth

    Design processes wisely.Grow your business endlessly.“Design for Operational Excellence is a blueprint for a joined up, end-to-end designed operation that makes Operational Excellence a reality. The book excellently outlines the process of creating flow that every employee can see and, most importantly, fix without management intervention. Kevin Duggan’s emphasis on creating standard work for ... Læs mere

    240,61 kr.

  • Achieving a Safe and Reliable Product

    A Guide to Liability Prevention

    This book is designed to be an easily read, high-level guide to inform the executive management and staff support functions of an organization how critical it is to develop a Product Liability Prevention System and the steps needed to establish an effective Product Safety Plan. It was created to inspire the reader to be aware that the product safety criteria must be a subset of the organization’s ... Læs mere

    149,36 kr.

  • Statistical Process Control and Data Analytics

    The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control in the mid-1980s. Then, people were rediscovering statistical methods of ‘quality control,’ and the book responded to an often desperate need to find out about the techniques and use them on data. Pressure over time from organizations supplying ... Læs mere

    611,44 kr.

  • Untangling with Value Stream Mapping

    How to Use VSM to Address Behavioral and Cultural Patterns and Quantify Waste in Multifunctional and Nonrepetitive Work Environments

    The standard belief in books about Lean initiatives and value stream mapping (VSM) is that VSM works well on transactional processes (which are primarily linear processes where handoffs are well defined and the outcome is known) and it is useful for repetitive projects or products. This book counters these statements by clearly demonstrating how a VSM exercise can be successfully performed in ... Læs mere

    504,15 kr.

  • Root Cause Analysis: Basic Tools and Techniques

    Do you have recurring problems that are costing you time and money? Unresolved problems do more than aggravate. They can increase costs, lower quality, and drive customers away. Plus, quality management processes, such as ISO 9001, require organizations to have a corrective and preventive action process in place. Root cause analysis is integral to the success of any corrective action or problem ... Læs mere

    201,24 kr.

  • The Executive Guide to Innovation

    Turning Good Ideas Into Great Results

    Is your organization's level of innovation where you think it should be today? Now is the time to shape your future through innovation management. This book provides a wealth of information, tools, techniques, models, approaches, and methodologies that are all specifically designed for excellence in innovation, solution generation, and execution. Within these pages you will find innovation ... Læs mere

    224,11 kr.

  • Creating an Effective Public Sector

    This book offers an in-depth look at developing effectiveness in the public sector and how to achieve the best possible outcomes for people rather than just good or efficient outputs.In 15 comprehensive chapters, the authors present structured ideas and practical approaches for achieving a more effective public sector. The book sets out a framework for visualising success in complex situations ... Læs mere

    386,14 kr.

  • Customer Loyalty and Supply Chain Management

    Business-to-Business Customer Loyalty Analysis

    Serier serie Routledge Studies in Business Organizations and Networks
    Many business-to-business (B2B) managers think that customers act rationally and base decisions mostly on price, customer loyalty isn’t considered. Companies outsource various activities, which enable them to improve efficiency, reduce costs, focus more on core competencies and improve their innovation capabilities. Supply Chain Management synchronizes the efforts of all parties—particularly ... Læs mere

    504,15 kr.

  • Yes You Can!

    af Mike Davis ...
    This book offers practical, affordable process improvement strategies tailored specifically for small businesses. It emphasizes that people are the heart of any successful operation and explains how focusing on value-added activities can transform your business into a lean, agile, and customer-responsive enterprise. Without burdening you with costly or complex systems, this guide states that the ... Læs mere

    43,96 kr. eller Gratis med Kobo Plus

  • 12 PRINCIPLES of QUALITY SERVICE: How America's Top Service Providers Gain A Competitive Advantage

    12 Principles of Quality Service is about a brilliantly simple way American companies can compete successfully for customers in a global market. Common sense, fair play, and the latest and shrewdest lessons in marketing and management are combined in a concept called "Qualitivity", which sets the service industry on a path towards customer satisfaction and vendor profit. D. Keith Denton interviews ... Læs mere

    31,13 kr. eller Gratis med Kobo Plus

  • A Lean Guide to Transforming Healthcare

    How to Implement Lean Principles in Hospitals, Medical Offices, Clinics, and Other Healthcare Organizations

    af Tom Zidel ...
    This book is an implementation manual for lean tools and principles in a healthcare environment. Lean is a growth strategy, a survival strategy, and an improvement strategy. The goal of lean is, first and foremost, to provide value to the patient/customer, and in so doing eliminate the delays, overcrowding, and frustration associated with the existing care delivery system. Lean creates a better ... Læs mere

    396,24 kr.

  • How To Choose A Business Process Improvement Methodology For Your Organization And Measure The Positive Change- Up to speed with workflow

    Business Process Management and Continuous Improvement Executive Guide series, #3

    af Shruti Bhat ...
    Serier Bog 3 - Business Process Management and Continuous Improvement Executive Guide series
    Business processes in any organization, can be made more efficient, more effective, and adaptable to changing market and/ or economic needs.However, the biggest problem faced by most companies worldwide, is not its competitors, rather the biggest problems are self-inflicted, that is, created in-house by the management. Therefore, a step further in this direction is to build 'quality' and ... Læs mere

    43,96 kr.

  • Modular Kaizen Vs Kaizen Blitz: How to Choose Between These Two Kaizen Business Process Improvement Methodologies for Accelerated Productivity, Profitability and Organizational Excellence

    Business Process Management and Continuous Improvement Executive Guide series, #7

    af Shruti Bhat ...
    Serier Bog 7 - Business Process Management and Continuous Improvement Executive Guide series
    Modular Kaizen Vs Blitz Kaizen book details challenges, benefits and challenges of startegic implementation of Modular and Blitz Kaizen. It provides useful tips about when and how to choose Modular or Blitz Kaizen depending on the problems existing at your workplace.About the author: Shruti Bhat PhD, MBA, CLSSBBDr. Shruti Bhat is a global leader in operational excellence, business transformation, ... Læs mere

    18,80 kr.

  • Supply Chain Excellence

    A Handbook for Dramatic Improvement Using the SCOR Model

    The Supply Chain Operation Reference (SCOR) framework is a proven solution to the ever-present business struggle of strengthening and improving company-wide processes.This leading cross-industry model for maximizing efficiency provides you with a lasting competitive advantage, revealing the key to achieving flawless production in a compressed timeline. By incorporating the proven Supply Chain ... Læs mere

    188,49 kr. eller Gratis med Kobo Plus

  • The Law of The Big Mo

    Lesson 16 from The 21 Irrefutable Laws of Leadership

    Jaime Escalante has been called the best teacher in America. But his teaching ability is only half the story. His and Garfield High School's success came because of the Law of the Big Mo. ... Læs mere

    11,40 kr. eller Gratis med Kobo Plus

  • The Law of Intuition

    Lesson 8 from The 21 Irrefutable Laws of Leadership

    How is it that time after time, Norman Schwarzkopf was able to sense problems while others around him got blindsided? The answer lies in the factor that separates the great leaders from the merely good ones: the Law of Intuition. ... Læs mere

    11,40 kr.

  • Managing the Digital Transformation

    Aligning Technologies, Business Models, and Operations

    Serier serie Emerging Operations Research Methodologies and Applications
    This book provides the key technologies involved in an organization’s digital transformation. It offers a deep understanding of the key technologies (Blockchain, AI, Big Data, IoT, etc.) involved and details the impact, the decision-making process, and the interplay between technologies, business models, and operations.Managing the Digital Transformation: Aligning Technologies, Business Models, ... Læs mere

    225,20 kr.

  • Project Management Essentials

    Analytics for Control

    Serier serie Analytics and Control
    This Focus book presents the basic principles and practice of project management and simple analytics for project control, using the systems framework of Design, Evaluation, Justification, and Integration (DEJI). The overriding theme of the book is that every pursuit can be organized as a project.This short form book presents the evolution of products in the classical era of introducing new ... Læs mere

    225,20 kr.

  • ¿ Cómo cazar los desperdicios ?

    Descubre los 8 "mudas" de cualquier compañía, Aprende a reconocerlos para eliminarlos

    El enfoque del Lean se basa en reducir el desperdicio tanto como sea posible en cualquier empresa. ¡ Pero todavía es necesario saber cómo reconocerlo !A través de este libro, descubrirá los 8 "mudas" del Lean, cuáles pueden ser las causas y qué soluciones pueden reducirlas, actuando así sobre la calidad, los plazos, los costes y la motivación del personal. ... Læs mere

    37,28 kr.

  • Agile Readiness

    Four Spheres of Lean and Agile Transformation

    Agile Readiness is designed to provide guidance to the manager or business leader in establishing a successful environment to enable fast moving agile and lean project methods focused on business systems transformation. Agile and lean offer huge potential as methods for reducing risk and costs, delivering early benefits and ensuring IT projects genuinely deliver the business transformation ... Læs mere

    429,05 kr.