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Bøger fortalt af Rick Kirschner

1 - 12 af 12 resultater
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  • Dealing with People You Can’t Stand, Revised and Expanded Third Edition: How to Bring Out the Best in People at Their Worst

    af Dr. Rick Brinkman, Dr. Rick Kirschner ...
    The classic guide to bringing out the best in people at their worst—updated with even more can’t-standable people!Dealing with People You Can’t Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and ... Læs mere

    123,49 kr.

  • Tratar con personas dificiles. Soft Skills. E-book

    af Rick Brinkman, Rick Kirschner ...
    Tratar con personas difíciles tiene como objetivos: identificar los 10comportamientos difíciles más habituales, comprender el razonamiento y los miedos de las personas difíciles, utilizar sofisticadas «técnicas de escucha» para conocer sus necesidades ocultas y trabajar nueve habilidades de «responsabilidad» para convertir el conflicto en cooperación.Los avances de la tecnología han creado nuevas ... Læs mere

    52,60 kr.

  • Cómo tratar con gente complicada

    Saca lo mejor de los demás en sus peores momentos

    af Rick Brinkman, Rick Kirschner ...
    El bestseller que ha ayudado a miles de personas a lidiar de forma adecuada con distintos tipos de personas conflictivas y situaciones difíciles.Cómo tratar con gente complicada te brinda una serie de estrategias y herramientas emocionales y de comportamiento para mejorar tus relaciones interpersonales. Descubre las características de los diferentes psicotipos (tipos de personalidad) para llevarte ... Læs mere

    65,00 kr.

    Også tilgængelig som: Lydbog

    Også tilgængelig som: Lydbog

  • Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

    af Dr. Rick Brinkman, Dr. Rick Kirschner ...
    The international bestseller--more than 500,000 copies sold!With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and other technological wonders designed to bring people ... Læs mere

    110,11 kr.

  • Dealing with People You Can't Stand, Fourth Edition: How to Bring Out the Best in People at Their Worst

    af Dr Rick Brinkman, Dr Rick Kirschner ...
    The classic guide to bringing out the best in people at their worst—fully updated for a world that’s meaner, nastier, and more polarized than everToday, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can’t ... Læs mere

    170,36 kr.

  • Lydbog

    Cómo tratar con gente complicada

    Saca lo mejor de los demás en sus peores momentos

    af Rick Brinkman, Rick Kirschner ...
    Fortalt af Adrián González ...

    Uforkortet

    10 timer 21 min

    El bestseller que ha ayudado a miles de personas a lidiar de forma adecuada con distintos tipos de personas conflictivas y situaciones difíciles.Cómo tratar con gente complicada te brinda una serie de estrategias y herramientas emocionales y de comportamiento para mejorar tus relaciones interpersonales. Descubre las características de los diferentes psicotipos (tipos de personalidad) para llevarte ... Læs mere

    121,34 kr.

    Også tilgængelig som: E-bog

    Også tilgængelig som: E-bog

  • Lydbog

    Dealing with People You Can't Stand

    How to Bring Out The Best in People at Their Worst

    af Rick Brinkman, Rick Kirschner ...
    Fortalt af Rick Brinkman, Rick Kirschner ...

    Uforkortet

    7 timer 29 min

    With their 1994 international bestseller, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, the world has changed dramatically: technology designed to bring people closer together has only made it that much harder to avoid "people you can't stand."At best, such people can make life ... Læs mere

    160,27 kr.

  • Lydbog

    Telecare

    How To Provide Exceptional Customer Service Over the Phone

    af CareerTrack Publications ...
    Fortalt af Rick Brinkman, Rick Kirschner ...

    Uforkortet

    3 timer 50 min

    Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help—even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.Studies show that satisfied customers will boast about their ... Læs mere

    104,15 kr.

  • Lydbog

    Dealing With People You Can't Stand, 4th Edition

    How to Bring Out the Best in People at Their Worst

    af Rick Brinkman, Rick Kirschner ...
    Fortalt af Walter Dixon ...

    Uforkortet

    15 timer 32 min

    Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand—not fewer—and, too often, if we aren't yelling at each other, we've just quit talking altogether.The global bestseller Dealing with People ... Læs mere

    208,38 kr. eller Gratis med Kobo Plus

  • Dealing with Meetings You Can't Stand: Meet Less and Do More

    af Dr Rick Brinkman ...
    The proven process for making the most of every business meeting—from the coauthor of the international bestseller Dealing with People You Can’t StandFrom Dr. Rick Brinkman, one of the bestselling masterminds who made Dealing with People You Can’t Stand a little less painful—and a lot more productive—comes the much-needed cure for that time-wasting, headache-inducing, soul-sucking plague known as ... Læs mere

    184,11 kr.

  • Lydbog

    Simple Scripts to Say "No" Without Guilt

    af CareerTrack Publications ...
    Fortalt af Pryor Lecturer ...

    Uforkortet

    1 time 4 min

    Learn how to say "no" to your boss's unrealistic deadline; deal with coworkers who depend on you to pick up the slack, or ask you to chip in for expensive gifts; refuse a customer's impossible request; object to your spouse's poor financial decision; respond to your child's begging; or turn down a friend's demands on your time.Simple Scripts to Say "No" Without Guilt is a fun, positive, ... Læs mere

    72,08 kr.

  • Lydbog

    Simple Scripts for Problems at Work

    af CareerTrack Publications ...
    Fortalt af Michelle Milldyke ...

    Uforkortet

    1 time 5 min

    Have you ever walked away from a conversation in the workplace that left you thinking, "If only I had said this." or "I wish I hadn't said that"? When faced with confronting an upset customer, irate boss, or irrational coworker, are you confident that you have the right words to say—and can communicate your message effectively?Effective communication is crucial to the success of any organization. ... Læs mere

    72,08 kr.