The selling secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Selling.Includes how to:• Pitch your product to meet the needs of your customer• Use body language to build rapport• Negotiate and close the deal• Make your customers keep coming back for more• Develop new business relationships

Lifeboats occupy a particular place in people’s hearts as unpaid volunteers regularly take to their boats often in extremely adverse conditions to rescue others from the sea.The stories that go with lifeboats and their crews are those of courage, sacrifice, community and our coastline. No matter if one is on holiday by the coast, or living inland, we are always aware of the work these brave crews do, and also aware of the tremendous affection the RNLI has throughout the whole of th...

Do you remember the Battle of Old Trafford? Shearer's dream debut hat trick? Or how many goals Haaland scored in his first Premier League season? Hope, heartbreak and victory, over the past 60 years Match of the Day has shown it all.From bombastic debuts in August to May’s nail-biting end-of-season title races, the football calendar is filled with legendary moments. Packed full of stories from 60 years of football history, The official Match of the Day Football Almanac...

Remember Sergio Aguero's late goal to win the title for Man City? Or, best of all, Geoff Hurst's hat-trick wining the World Cup for England in 1966?Over half a century, Match of the Day has witnessed some of the greatest moments in football history, week in, week out. From the big shorts and brown leather balls of the Stanley Matthews era, through the classic tussles of the old First Division, right up to the glamour of the globe-spanning game that we know today, football ...

The selling secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Selling.Includes how to:• Pitch your product to meet the needs of your customer• Use body language to build rapport• Negotiate and close the deal• Make your customers keep coming back for more• Develop new business relationships

The negotiating secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Negotiating.Includes how to:• Set clear goals and limits• Understand your potential adversary or partner• Use and interpret body language• Deal with difficult people• Close brilliant deals

The time management secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Time Management.Includes how to:• Identify your biggest priorities and find time to achieve them• Deal with the biggest hidden time-wasters• Communicate effectively with colleagues and clients• Cope with information overload• Take control of your inbox and voicemail

The communication secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Communication.Includes how to:• Use body language to build rapport with anyone• Deal with clients and colleagues at all levels• Get what you want in sales or negotiation• Excel in meetings and presentations• Master email and written communication

The management secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Management.Includes how to:• Build a goal-oriented team• Successfully manage individuals, teams and projects• Set clear goals and give quality feedback• Get things done on time and on budget• Deal with difficult situations

The leadership secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Leadership.Includes how to:• Understand and develop your leadership style• Identify strategic goals for your department• Motivate and manage teams of all sizes• Build a culture of results and responsibility• Lead the way out of a crisis

The project management secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Project Management.Includes how to:• Deliver a successful project from start to finish• Communicate effectively with people at all levels• Manage changes and control scope creep• Identify and deal with risks• Work with common project management methodologies

Harry Redknapp is one of the biggest and best-loved characters in English football. From West Ham to Bournemouth, Portsmouth to Tottenham, legions of fans regard him as one of the game's true legends.• Harry's long career has been packed with twists and turns and plenty of controversy. Signing for West Ham as a 17 year-old, Harry Redknapp made 149 appearances before moving to Bournemouth where he stayed until 1982, leaving to take up his first coaching position with the club. After a major...