Over the past seventy years, the world has been transitioning from an advanced industrial society and economy to a knowledge society and economy. The term "knowledge society" has been used freely with little concrete definition or characterization. A society is a living thing – it is complex, constantly changing, and multifaceted. Invisible for many years, the pieces and effects of the transition are increasingly evident. Today, people sense that a change is afoot, but they do not have a c...

Do museums need to be inclusive? How do we define inclusion? Understanding and Implementing Inclusion in Museums is the pioneer text to focus solely on the notion of inclusion for museums. This book is intended to demystify the much-debated idea of inclusion for museum professionals, theorists, professors, and researchers. The chapters within this book are intended to function as a guide for understanding, implementing, and evaluating inclusion in your museum.This insightful examin...

Leaning into Value: Becoming a User-Focused Museum provides guidance to museum leaders struggling to navigate today’s often tumultuous, ever-changing economic, political, leisure and educational landscape. Provided is a concrete framework for maximizing institutional success, a continuous Value Realization process that enables museum leaders to effectively: 1) Calibrate the needs and interests of their current and potential users; 2) Articulate how and w...

Fully updated and revised in its fifth edition, Event Studies remains the most comprehensive book devoted to developing knowledge and theory about event management and event tourism, focusing on the study of events, the event experience, and meanings associated with them.International in scope and embellished with useful figures and tables throughout, the authors carefully examine current forces, trends, and issues, including impacts of the pandemic. All the major types of...

Community Data offers a new toolkit for data storytelling in community settings, one purpose-built for goals like inclusion, empowerment, and impact. Data science and visualization has spread into new domains it was designed for - community organizing, education, journalism, civic governance, and more. The dominant computational methods and processes, which have not changed in response, are causing significant discriminatory and harmful impacts, documented by leading scholars acro...

This open access book is about public open spaces, about people, and about the relationship between them and the role of technology in this relationship. It is about different approaches, methods, empirical studies, and concerns about a phenomenon that is increasingly being in the centre of sciences and strategies – the penetration of digital technologies in the urban space. As the main outcome of the CyberParks Project, this book aims at fostering the understanding about the current and f...

Over the last twenty years the educational role of the museum has come to be central to its mission. There are now far more educational opportunities, new spaces, new interfaces - both digital and physical, and a growing number of education and interpretation departments, educational curators and public engagement programmes. Despite these developments, however, higher education has remained a marginal collaborator compared to primary and secondary schools and to other forms of adult learn...

Tourism services all over the world currently face rapid changes due to market globalization, intensified competition and the dynamic evolution of new technologies. Moreover, it is expected that tourism will be one of the industries that will be most affected by the current recession. The long-term success of tourism services in such a fierce competitive and financially difficult environment depends not only on being able to satisfy customers' needs and desires, but to strategically respon...

This book examines the lifestyles, expectations and plans of Millennials and Generation Z and how they are redefining tourism. It demonstrates that if the tourism industry is to enjoy future growth, it must understand and meet the particular needs of these two generations. The volume explores the present and future challenges faced by the tourism industry as a result of the generational turnover, and seeks to answer the following questions: What contribution can the new generations make to...

This significant and timely book critically discusses the effects of emerging trends and shifting dynamics on the tourism and hospitality industry at local, regional, national, and international levels in a holistic manner.This book offers a multi-disciplinary and inter-disciplinary approach and examines emerging topics such as technology and disruptive economies as well as the Covid-19 pandemic that are likely to change the future of the industry, either positively or negatively. ...

This open access book pertains to the "International Conference on Cultural Tourism Advances," held on June 27 and 28, 2023, at KU Leuven, Belgium. It focuses on advancing understanding of the sustainable development potential of cultural tourism by examining successful policy interventions, emerging cultural tourism trends, advancements in visitor management systems, new business and governance models, and the opportunities arising from ICT in the twenty-first century. This book presents ...

Tourism has often been described as being about ‘selling dreams’, tourist experiences being conceptualized as purely a marketing confection, a socially constructed need. However, the reality is that travel for leisure, business, meetings, sports or visiting loved ones has grown to be a very real sector of the global economy, requiring sophisticated business and marketing practices.The Routledge Handbook of Tourism Marketing explores and critically evaluates the cu...