The death of a Serbian monk in the English Lake District begins a search for a medieval Icon that holds the key to modern Kosovo. Spin-doctor Charles Rennie is chased by KLA killers in a fast-paced adventure through the modern Balkans. The trail is spiced with romance, and a spine-tingling final battle at Decani monastery in Kosovo shows that even in death, love triumphs over evil.

The importance of storytelling in bringing about reconciliation. This book draws from the disciplines of theology, psychology, sociology and anthropology to unveil the mysteries of cognitive and affective engagement that bring about the change in attitude, behaviour and relationship that reconciliation requires and introduces a three-dimensional relational model of the process.The strategic implications of the model for social policy are outlined emphasising the need for developing...

Everything you wanted to know about Managing Meetings is the essential guide to managers who want to lead and perform well in meetings.Most people spend too much time in meetings, but they are an essential part of most organisations. When badly organised theyare a source of frustration, and a drain on efficiency. Sometimes they are disaster. However, when properly run they are possibly the most valuable means of communication within an organisation and can ease the formidabl...

Everything you wanted to know about Powerful Presentations is the essential guide to managers who want to speak with authority and confidence. It will help you perform well in any formal presentation.Speaking in public is not the unusual event it used to be for the most people, whether you define 'public' as ten people or ten thousand. Even if you are not often asked to address large audiences, you will find presentations, both formal and informal, becoming an increasingly regular ...

‘IF YOU READ ANY BOOK THIS YEAR, READ THIS ONE – MARTINA COLE‘A LIFE STORY FAR MORE INCREDIBLE THAN ANY BESTSELLER’ - JEFFREY ARCHER‘Sometimes today I still cry for the lonely, frightened little boy I was then – so unhappy and so longing for love – and marvel at not only surviving the brutality and the other appalling abuse but also, in the end, triumphing over it all.’Abused by those who were supposed to love and cherish him, Michael Seed had to fight for survival aga...

Make an Impact with your Written English deals with the English business writing you need to take you a step further in your executive career. The book also helps organizations stand apart by getting noticed for the right reasons, whatever the target audience.It focuses on writing English as a key business tool and how clear, concise messages are a must in international business today. Yet the fewer words you use, the more importa...

'Gardam writes about love, death, loneliness, money and madness with gentle ferocity. The Old Filth trilogy should be read by anyone who has ever been interested in how we become who we are' Amanda Craig, Independent on Sunday'Sharp, humane, generous and wonderfully funny, she is one of our very finest writers' Hilary Mantel'This humorous, melancholic final volume establishes the trilogy as a modern classic'

Executive Writing Skills for Managers deals with the English business writing you need at the top of your career. It focuses on writing English as a key business tool in international business which may have to be tailored for a multicultural readership. The invaluable guidance includes how to harmonize the English you and your teams use (for example, for performance evaluation, sales pitch etc) and introduces the notion of Word Power Skills 2.0 for unified writin...

Paul O'Grady is one of Britain's very best loved entertainers. He is known and adored by millions, whether as the creator of the acid-tongued Blonde Bombsite, Lily Savage, or the presenter of the fantastically successful, award-winning Paul O'Grady Show on Channel 4.Now, in his own unique voice, Paul O'Grady tells story of his early life in Irish Catholic Birkenhead that started him on the long and winding road from mischievous altar boy to national treasure. It is a brill...

Communicate in a professional manner in any situation. Whether you're making a sales pitch or addressing a large audience, there are ways to get your message across clearly and effectively every time. Using everyday language, Alan Barker shows how to achieve verbal, vocal and visual success in seven easy steps. Practical pointers, examples and templates are included for all forms of communication, including writing for the web, public speaking, conducting interviews and even casual convers...

In today's fast-paced world, it's tough to find the time to read. But with Joosr guides, you can get the key insights from bestselling non-fiction titles in less than 20 minutes. Whether you want to gain knowledge on the go or find the books you'll love, Joosr's brief and accessible eBook summaries fit into your life. Find out more at joosr.com.The mission of Getting to Yes is to spread knowledge about best practice in negotiation, and to improve everyone's knowledge and experience...

Clear and distinctive written communications help project a favorable personal and corporate personality. Effective Business Writing will help readers formulate a systematic approach to writing that makes it easier and quicker to get the right words down, avoiding the dangers of bland and formulaic approaches. It is important to adopt the right style, create a clear and appropriate structure, and select the method - letter, fax or email - that suits one's purpose. Effective Business Writing...