In the year 2036, humanity has achieved a nearly perfect digitally based society. Behind the scenes, a terrorist group known as The Liberators see it as their mission to free humanity from the shackles of social media. Aided by a rogue tech billionaire, they detonate a nuclear device over the heart of technology, the San Francisco Bay Area. Their act instantly turns back the clock two hundred years on the eight million people who live there, leading to widespread chaos and death. In the af...

Discover how the world's best brands create outstanding customer experience, engaged teams and market-beating growth with this practical guide, providing a model that will help any organization deliver effective and seamless customer engagement**.**Customer experience (CX) has been a phrase in business lexicon for over 30 years. Seen by many as the last battleground, where winners will gain competitive advantage and increased market share, there is...

This is the story of Gallipoli in World War I, as seen through the eyes of several participants. Characters include Australians, Turks, English and Germans, in roles of a press correspondent, an ambassador, infantry privates, army and navy officers, a politician and a spy.Gallipoli Soup is history written to read like a novel, not traditional historical fiction. It is written to tell it like it was and why it happened. The reader will experience the horrors of the battlefi...

***The Strategic Planning Workbook***is an invaluable, ready-to-use guide to creating and implementing a strategic plan. Refreshingly free of the usual grand business models peddled by consultants, this book provides the concepts needed to do the thinking, the tools to gather the necessary information, the techniques to make your decisions and the frameworks to translate conclusions into action plans. With a strong focus on matching the right kind of strategy to your business and the all-i...

Not solely covering new products, Innovation Management focuses on new services and new business models; in doing so, it provides an introduction to new business development. The book follows the logic of the innovation process, from idea development via selection to implementation, and discusses these topics both on the level of the company and individual projects. Its content is evidence-based, but with many practical examples. This textbook ensures up-to-date subject knowledge by provid...

The guide for all leaders and senior managers, offering the answers to critical questions on organizational design and management.Every year, over 10,000 business books are published-and that's before you add in the hundreds of thousands of articles, blogs, and video lectures that are produced. Leaders can't possibly hope to digest it all, and writers increasingly sensationalize and spin their ideas in order to be noticed. The result? Put quite simply, the field of...

Discover how to become an effective strategic thinkerSome people seem to achieve the best results, again and again. Is it luck? Or is it strategy?How to Think Strategically equips you with the skills you need to make the best decisions and develop a powerful strategic mindset.This hands-on guide tackles both the thinking and the doing, helping you develop a robust strategic plan. It offers a six-step framework that addresses key questions, including:

As an employee, you suspect that your best ideas are valuable and could greatly benefit your organization. Management also recognizes that a company's ability to compete is contingent on how well it leverages its employees' ideas. So, why are individuals at all levels of organizations typically poor advocates for ideas? Intrapreneurship provides an engaging guide for both managers and employees on how to direct the flow of ideas and foster a culture of entrepreneurship within thei...

Are you managing a team in manufacturing line? You feel that the company has huge potential to move on, and there's a missing piece that's preventing it? It can be Lean Manufacturing.Develop by Toyota and implemented all around the world, lean manufacturing is one of the best way to reduce waste. Learn how to work towards this direction and you'll see your profits sore!This ebook compiles tons of tips from REAL company owners, sharing what LEAN is all about. Study it, imple...

Managing people just got easierThe book gives you a sound understanding of the concept of people management; the role of people managers; people motivational theories; the various people management styles and their appropriateness; the tools available to people managers to help them do their jobs effectively; techniques for managing performance; and an insight into how people managers candevelop their teams.Management, along with leadership, is one of the mo...

Motivated staff are the lifeblood of every business. With the right talent and an engaged team, your company will be empowered to beat the competition and grow its market share.Effective People Management covers all the crucial aspects of people management and maintaining high performance. Its insightful guidance covers leadership, motivating people, team building, delegating, interviewing, reward, managing change, handling conflict, deali...

If you want to be the best, you have to have the right skillset.From managing and motivating people and teams to performance management and appraisals, THE ULTIMATE MANAGEMENT BOOK is a dynamic collection of tools, techniques, and strategies for success.Discover the main themes, key ideas and tools you need and bring it all together with practical exercises.This is your complete course in modern management.ABOUT THE SERIES