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Difficult Conversations Collections de eBooks

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  • Dealing with Difficult People

    Handling those crucial conversations

    par Gerard Strong ...
    Collection series Difficult Conversations
    Think of a conversation you have been putting off.Have you got it?okThen let’s go...Those times when you know you should talk to someone, but you don’t. Maybe you have tried before and it went badly. Or maybe you fear that talking will only make the situation worse.Still, there is a feeling of being stuck, and you would like to free up that stuck energy for more useful purposes. There are many ... En savoir plus

    5,75 €

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  • Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

    par Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler ...
    The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective ... En savoir plus

    11,53 €

  • The Girl on the Train

    The multi-million-copy global phenomenon

    par Paula Hawkins ...
    THE RUNAWAY GLOBAL BESTSELLER'Gripping, enthralling - a top-notch thriller and a compulsive read.' SJ Watson, bestselling author of BEFORE I GO TO SLEEPRachel catches the same commuter train every morning. She knows it will wait at the same signal each time, overlooking a row of back gardens. She's even started to feel like she knows the people who live in one of the houses. 'Jess and Jason', she ... En savoir plus

    8,99 €

  • First Among Equals

    How to Manage a Group of Professionals

    par Patrick J. McKenna, David H. Maister ...
    Professional service gurus David Maister and Patrick McKenna have created a practical handbook on how to lead professional colleagues or peers when you lack formal authority. Harvard Business School’s Working Knowledge calls it “a timely, easy to read work leavened with action plans and examples.”Whether you have recently been appointed as a group leader or are a battle-scarred veteran, you know ... En savoir plus

    16,21 €

  • Masterful Coaching

    par Robert Hargrove ...
    When the first edition of Masterful Coaching was published, it quickly became the standard resource for anyone who was a coach, considering becoming a coach, or curious about being an extraordinary coach. In this completely revised third edition of his groundbreaking book, Hargrove presents his profound insights into the journey to of becoming a masterful coach along with guiding ideas, tools, and ... En savoir plus

    41,99 €

  • Challenging Coaching

    Going Beyond Traditional Coaching to Face the FACTS

    par Ian Day, John Blakey ...
    Challenging Coaching is a real-world, timely and provocative book which provides a wake-up call to move beyond the limitations of traditional coaching. Based on the authors' extensive experience working at board and management levels, they suggest that for far too long coaching approaches have shied away from adopting a more challenging stance - a stance that can provoke greater performance and ... En savoir plus

    3,99 €

  • One Little Spark!

    Mickey's Ten Commandments and The Road to Imagineering

    par Marty Sklar ...
    Collection series Disney Editions Deluxe
    We've all read about the experts: the artists, the scientists, the engineers—that special group of people known as Imagineers for The Walt Disney Company. But who are they? How did they join the team? What is it like to spend a day in their shoes? Disney Legend Marty Sklar wants to give back to fans and answer these burning questions. When Marty was president of Walt Disney Imagineering, he ... En savoir plus

    15,34 €

  • Sell More With Sales Coaching

    Practical Solutions for Your Everyday Sales Challenges

    par Peri Shawn ...
    Sales coaching tools and strategies to help you sell moreSales executives and business leaders are looking for ways to increase their revenues without major changes to their technology, processes or workforce management. When done effectively, sales coaching can be the catalyst that improves sales results, team morale and employee retention. Sell More with Sales Coaching provides results-proven ... En savoir plus

    16,99 €

  • Human Resources Management: An Overview

    par Cultural Human Resources Council, Work In Culture ...
    Collection series Cultural Human Resources Management Tools
    HR management 101 – Find what you need to know about HR. Most small and medium-size cultural organizations — 5-40 employees — do not need and cannot justify a full-time human resources manager. It is common that no one has extra time to devote to carefully assessing and upgrading the human resources management activities. In spite of this, it is essential that human resources matters are addressed ... En savoir plus

    6,43 €

  • The Confident Manager

    Lessons in confidence and communication for successful managers

    par Kate Atkin ...
    The Confident Manager offers valuable lessons to young and aspiring managers as well as sage advice to those already experienced in management. Told in a compelling story format, the messages are clear, concise and practical.Applying the lessons in this book will:Boost your self-confidence both at work and personally.Increase morale, team-working and customer service.Improve the performance of ... En savoir plus

    7,24 €

  • Women & Success

    Redefining what matters most at home, at work and at play

    par Pollyanna Lenkic ...
    Women & Success will take you on a journey of self-discovery. In this ground breaking book, you will read stories from successful and inspiring women and will begin to reflect and define what success means to you, and how you define yourself through the lens of success. This is more than a book: it is a treasure chest of insights and resources to support and stretch you on your journey. It is a ... En savoir plus

    12,76 €

  • One World One Company

    How the best companies in the world are becoming global and why you should too

    par Fredrik Haren ...
    In this book, Fredrik Härén argues for why and how companies need to become global in the way they conduct business. Learn how some of the most successful companies, big and small, have been able to make this transition; what other companies can learn from them; the challenges you will face when going global; and the dangers that loom for those who choose not to. Be inspired by what Fredrik ... En savoir plus

    7,35 €