Emotional intelligence is the capability to recognize, use and manage one's own emotions and those of others. The use of emotional information guides thinking and behaviour, allowing adjustment of emotions to adapt to environments. As tourism and hospitality services are produced and consumed simultaneously, with a high level of contact between employees and customers, the development of emotional intelligence of employees in tourism and hospitality establishments is vital. This book has a...

This volume is a collection of essays analyzing different issues concerning the nature, possibility, and desirability of heaven as understood by the Abrahamic faiths of Judaism, Christianity. and Islam. Topics include whether or not it is possible that a mortal could, upon bodily death, become an inhabitant of heaven without loss of identity, where exactly heaven might be located, whether or not everyone should be saved, or if there might be alternative destinations (including some less fi...

Most philosophers writing about personal identity in recent years claim that what it takes for us to persist through time is a matter of psychology. In this groundbreaking new book, Eric Olson argues that such approaches face daunting problems, and he defends in their place a radically non-psychological account of personal identity. He defines human beings as biological organisms, and claims that no psychological relation is either sufficient or necessary for an organism to persist. Reject...

The child in many post-apocalyptic films occupies a unique space within the narrative, a space that oscillates between death and destruction, faith and hope. The Child in Post-Apocalyptic Cinema interrogates notions of the child as a symbol of futurity and also loss. By exploring the ways children function discursively within a dystopian framework we may better understand how and why traditional notions of childhood are repeatedly tethered to sites of adult conflict and disaster, a connect...

Are we made entirely of matter, like sticks and stones? Or do we have a soul—a nonphysical entity—where our mental lives take place?The authors Eric T. Olson and Aaron Segal begin this accessible and wide-ranging debate by looking at the often-overlooked question of whether we appear in ordinary experience to be material things. Olson then argues that the dependence of our mental lives on the condition of our brains—the fact that general anesthesia causes complete unconsciousness, ...

Youth ministry is an essential part of most evangelical churches. And yet, there is a surprising lack of resources written specifically for youth workers focused on viewing all aspects of youth ministry through a gospel-focused lens. Featuring contributions from a host of experienced youth workers from a wide variety of churches, this how-to manual offers guidance related to every facet of youth ministry, from planning short-term mission trips to working with parents. Theologically rooted ...

From the time of Locke, discussions of personal identity have often ignored the question of our basic metaphysical nature: whether we human people are biological organisms, spatial or temporal parts of organisms, bundles of perceptions, or what have you. The result of this neglect has been centuries of wild proposals and clashing intuitions. What Are We? is the first general study of this important question. It beings by explaining what the question means and how it differs from o...

As part of a global effort to identify those areas where conservation measures are needed most urgently, World Wildlife Fund has assembled teams of scientists to conduct ecological assessments of all seven continents. Freshwater Ecoregions of Africa and Madagascar is the latest contribution, presenting in a single volume the first in-depth analysis of the state of freshwater biodiversity across Africa, Madagascar, and the islands of the region. Looking at biodiversity and threats in terms ...

From the time of Locke, discussions of personal identity have often ignored the question of our basic metaphysical nature: whether we human people are biological organisms, spatial or temporal parts of organisms, bundles of perceptions, or what have you. The result of this neglect has been centuries of wild proposals and clashing intuitions. What Are We? is the first general study of this important question. It beings by explaining what the question means and how it differs from o...

Improving the dire health problems faced by many Native American communities is central to their cultural, political, and economic well being. However, it is still too often the case that both theoretical studies and applied programs fail to account for Native American perspectives on the range of factors that actually contribute to these problems in the first place. The authors in Medicine Ways examine the ways people from a multitude of indigenous communities think about and practice hea...

This volume is an anthology of current groundbreaking research on social practice art. Contributing scholars provide a variety of assessments of recent projects as well as earlier precedents, define approaches to art production, and provide crucial political context. The topics and art projects covered, many of which the authors have experienced firsthand, represent the work of innovative artists whose creative practice is utilized to engage audience members as active participants in effec...

Intelligence-Led Security: How to Understand, Justify and Implement a New Approach to Security is a concise review of the concept of Intelligence-Led Security. Protecting a business, including its information and intellectual property, physical infrastructure, employees, and reputation, has become increasingly difficult. Online threats come from all sides: internal leaks and external adversaries; domestic hacktivists and overseas cybercrime syndicates; targeted threats and mass attacks. An...