An engrossing guide to seeing—and communicating—more clearly from the groundbreaking course that helps FBI agents, cops, CEOs, ER docs, and others save money, reputations, and lives.How could looking at Monet’s water lily paintings help save your company millions? How can checking out people’s footwear foil a terrorist attack? How can your choice of adjective win an argument, calm your kid, or catch a thief?In her celebrated seminar, the Art of Perception, ...

With Amy Herman’s Fixed., we now have access to what the FBI, NATO, the State Department, Interpol, Scotland Yard, and many more organizations and their leaders have been using to solve their most intractable problems.Demonstrating a powerful paradigm shift for finding solutions, Herman teaches us to see things differently, using art to challenge our default thinking and open up possibilities otherwise overlooked. Her unexpected, insightful, and often delightful me...

With Amy Herman's Fixed., we now have access to what the FBI, NATO, the State Department, Interpol, Scotland Yard, and many more organizations and their leaders have been using to solve their most intractable problems.Demonstrating a powerful paradigm shift for finding solutions, Herman teaches us to see things differently, using art to challenge our default thinking and open up possibilities otherwise overlooked. Her unexpected, insightful, and often deli...

The ability to connect with another person's physical and emotional state is one of the most elusive interpersonal skills to develop, but this book shows you just how approachable it can be.In our fast-paced, tech-obsessed lives, rarely do we pay genuine, close attention to one another. With all that's going on in the world, and the never-ending demands of our daily lives, most of us are too stressed and preoccupied with our own thoughts and worries to be able to r...

In this illuminating book, the architect of some of the most famous ad campaigns of the last decade reveals how our perspective can be influenced by culture.In For the Culture, Marcus Collins argues that true cultural engagement is the most powerful vehicle for influencing behavior. If you want to get people to move, you must first understand the underlying cultural forces that make them tick.Collins uses stories from his own work as an award-winni...

Negotiationwithout fear, for everyone, everywhereNicknamed “the negotiator” as a child,Fotini Iconomopoulos has been honing her skills her entire life. As asought-after expert, for more than a decade she’s been empowering Fortune 500executives and their teams to achieve their objectives, guiding them throughhigh-stakes scenarios in industries such as consumer packaged goods, retail,professional services, energy, telecommuni...

A unique and revelatory guide to understanding and navigating the unwritten rules of the workplace—the key to achieving success, finding meaning, and staying true to your authentic self in today’s business world—from the organizational expert and celebrated author of The Fix.In her two decades researching organizations, Michelle King has discovered that people who succeed possess a particularly unique skill: They know how workplaces work. More spe...

From respected journalist, professor, and founder of the Writer's Symposium by the Sea, a book that demystifies the art and science of interviewing, in the vein of On Writing Well or How to Read Literature Like a Professor.“Dean Nelson is one of the best interviewers around.”—Anne LamottInterviewing is the single most important way journalists (and doctors, lawyers, social workers, teachers, human resources staff, and, really, all of us) g...

A riveting investigation of the no-holds-barred battle between Amazon and Walmart to become the king of commerce.For years, Walmart and Amazon operated in separate spheres—one a massive brick-and-mortar retailer, the other an online giant. But in 2016, Walmart aggressively moved into the world of e-commerce, while Amazon made big bets in physical retail.The resulting rivalry is a bare-knuckle power struggle as each titan tries to outmaneuver the other to be...

The founder of Scott’s Cheap Flights explains why we’re searching for airfare all wrong, shares the strategies that have saved his two million newsletter subscribers a collective $500 million on airfare, and presents a bold new approach for how to see the world while never overpaying for flights again.When Scott Keyes booked flights to Italy for $130 roundtrip and Japan for $169 roundtrip, he didn’t just uncover amazing fares; it was the beginning of a new approach...

An indictment of America's housing policy that reveals the social engineering underlying our segregation by economic class, the social and political fallout that result, and what we can do about itThe last, acceptable form of prejudice in America is based on class and executed through state-sponsored economic discrimination, which is hard to see because it is much more subtle than raw racism.While the American meritocracy officially denounces prejudice base...

An expert on elder justice maps the challenges of aging, how things go wrong, and presents powerful tools we can use to forge better long lives for ourselves, our families, and our communities.As tens of millions of Americans are living longer lives, longevity is creating challenges that cut across race, class, and gender. Caregivers help older relatives for “free,” but with high costs to themselves in time, money, jobs, and health. Scammers target...