On February 7, 2010, the CBS television series Undercover Boss premiered to a staggering 38.6 million viewers, the largest post–Super Bowl audience for a new series and the most-watched premiere episode of any reality series in the history of television. Since that time, Undercover Boss has been the subject of much debate and discussion. Now, for the first time, the bosses and employees featured on Undercover Boss share the lessons they learned as well as the for...

The authors of the national bestseller THE POWER OF NICE once again tackle conventional wisdom with a provocative and counterintuitive book about the importance of sweating the small stuff in our lives and in our careers.Our smallest actions and gestures often have outsized impact on our biggest goals, say Linda Kaplan Thaler and Robin Koval. Did you double-check that presentation one last time, or hold the elevator for a stranger? Going that extra inch – whether with a client, cus...

Are you wondering what the next killer app will be? Do you want to know how you can maintain and add to your value during these rapidly changing times? Are you wondering how the word love can even be used in the context of business?Instead of wondering, read this book and find out how to become a lovecat—a nice, smart person who succeeds in business and in life.How do you become a lovecat? By sharing your intangibles. By that I mean:Your knowledge: e...

New York Times and Wall Street Journal bestselling author Larry Wignet offers sharp, unapologetic—and invaluable—advice for succeeding in the work worldFor all those who are frustrated at work, who seem to have no luck in business, who are underappreciated at the office, who are uninspired by their daily tasks, who just aren’t finding the career success they desire, Larry Winget is ready to share his wisdom:It’s called work for a r...

In It’s Not Just Who You Know, Tommy Spaulding—the former CEO of Up With People—has written the new How to Win Friends and Influence People for the twenty-fist century. Success—in business and in life—is all about relationships. In this powerful guide to reaching out to others, Spaulding takes Dale Carnegie’s classic philosophy to the next level—how to create lasting relationships that go well beyond mere superficial contacts and “second floor” relationships.Tommy...

Success means something different for everyone. For Bill Rancic, it meant taking the things he loved -- like coming up with exciting ideas and never working a 9-to-5 job -- and translating that into a profitable business. By the time he was thirty, he'd achieved every goal he set for himself by creating an online cigar company from scratch and then using those profits to begin a venture in real estate.Then an opportunity came by he just couldn't pass up -- a competition to test his...

What stands between you and your dream? Listed by Advertising Age as one of YouTube’s hottest brands, Dude Perfect has used its crazy basketball shots to reach and inspire hundreds of millions with a contagious Go Big philosophy. By leveraging the connected world, the Dude Perfect guys’ dream became a reality, and now, they want the same for you. Written by one of the dudes himself, Go Big tells their story and unveils their secret: five practical principles for ...

"Giving great personalized customer service has always been the foremost goal in my family, but one thing we never lose sight of is that you can't possibly deliver great service if you don't treat your own associates right." So says Jack Mitchell, CEO of his family's astoundingly successful chain of clothing stores. In Hug Your People, he shares his secrets for creating happy employees, secrets as simple as they are revolutionary:—Be NICE to them (and hire nice people to b...

The benefits of the levity effect are not conjecture but are built on extensive research and case studies from some of the world's most successful organizations.New York Timesbestselling authors Adrian Gostick and Scott Christopher provide powerful examples from Boeing, Nike, KPMG, Yamaha, Enterprise, Zappos, and dozens of others, showing how lightening up can drive real business results. The book also outlines the extensive research into the subject—studies that cut against the g...

It's the moment when you say, "There's gotta be a better way." It's the moment when you ask, "How can I solve this problem"Donny Deutsch's hit CNBC show The Big Idea has put the spotlight on that ordinary moment and the people who have the courage and stamina to make their dreams come true.Some people think a big idea is like a lightning bolt striking out of the blue that slams you in the head. But it's hardly ever like that. The big idea isn't an ...