How and why the current public engagement model has run its course—and how AI-assisted listening at scale can help.We often assume that citizen participation is the biggest barrier to effective representation. In fact, governments are sitting on mountains of civic data that they cannot effectively process.In How Institutions Listen, Eric Gordon shows how we can marshal this wealth of data with human-centered AI—making sense of the available civic d...

This book establishes play as a mode of humanistic inquiry with a profound effect on art, culture and society. Play is treated as a dynamic and relational modality where relationships of all kinds are forged and inquisitive interdisciplinary engagement is embraced. Play cultivates reflection, connection, and creativity, offering new epistemological directions for the humanities. With examples from a range of disciplines including poetry, history, science, religion and media, this book trea...

Examinations of civic engagement in digital culture—the technologies, designs, and practices that support connection through common purpose in civic, political, and social life.Countless people around the world harness the affordances of digital media to enable democratic participation, coordinate disaster relief, campaign for policy change, and strengthen local advocacy groups. The world watched as activists used social media to organize protests during the Arab S...

Public trust in the institutions that mediate civic life-from governing bodies to newsrooms-is low. In facing this challenge, many organizations assume that ensuring greater efficiency will build trust. As a result, these organizations are quick to adopt new technologies to enhance what they do, whether it's a new app or dashboard. However, efficiency, or charting a path to a goal with the least amount of friction, is not itself always built on a foundation of trust. Meaningful Ineffic...

2015 Kobo Emerging Writer Prize — Shortlisted, Non-FictionIn Irresponsible Government, former MP Brent Rathgeber takes Parliament to task for its failure to hold the government to account.Irresponsible Government examines the current state of Canadian democracy in contrast to the founding principles of responsible government established by the Fathers of Confederation in 1867. The book examines the failure of modern elected repres...

In 1995 Bank of Scotland celebrated 300 years as Britain's oldest commercial bank. Voted 'most admired bank', respected by competitors, applauded by investors and trusted by customers, it looked forward to the next three hundred. Less than 15 years later it was bust, reviled as part of the spectacular collapse of HBOS, the conglomerate it had joined. One of the high-profile victims of the credit crunch, its spectacular fall caused seismic shock waves throughout the financial world. What we...

What should we make of the culture of the protest movements of the 21st century? From the Arab Spring to the 'indignados' protests in Spain and the Occupy movement, Paolo Gerbaudo examines the relationship between the rise of social media and the emergence of new forms of protest.Gerbaudo argues that activists' use of Twitter and Facebook does not fit with the image of a 'cyberspace' detached from physical reality. Instead, social media is used as part of a project of re-appropriat...

Roger Casement is among the most written about and mythologized figures in Irish history, yet has never, until now, been accorded such an impartial, full-scale documentary biography. Seamas O Siochaingives us an enthralling book equal to the expansive life of its subject. In its meticulous scholarship it supersedes all previous work in the field. Drawing upon an astonishing trove of official and personal sources, Seamas O Siochainshows how what began as an ordinary career in the British co...

The author of Queer in America offers "brilliant advice" for safeguarding the future of gay rights ( The Advocate).Marriage equality is the law of the land. Closet doors have burst open in business, entertainment, and even major league sports. But as Michelangelo Signorile argues in his most provocative book yet, the excitement of such breathless change makes this moment more dangerous than ever. Signorile marshals stinging evidence that an age-ol...

'The people want' - thus began the slogans chanted by millions of protesters in 2011 in what was dubbed the 'Arab Spring'. ?While the protests revealed a long-suppressed craving for democracy, they also laid bare a deep structural crisis. In this landmark work, Middle East analyst Gilbert Achcar examines the socio-economic roots and political dynamics of the regional upheaval. He assesses the peculiarities of the region's states and regimes, and sheds light on the movements that use Islam ...

These days, it is easy to be cynical about democracy. Even though there are more democratic societies now (119 and counting) than ever before, skeptics can point to low turnouts in national elections, the degree to which money corrupts the process, and the difficulties of mass participation in complex systems as just a few reasons why the system is flawed. The Occupy movement in 2011 proved that there is an emphatic dissatisfaction with the current state of affairs, particularly with the e...

The unique model of apartheid, colonisation and military occupation that Israel imposes on the Palestinians, along with myriad violations of international law, have made Palestine the moral cause of a generation. Yet many people continue to ask, 'what can we do?'Generation Palestine helps to answer this question by bringing together Palestinian and international activists in the Boycott, Divestment and Sanctions (BDS) movement. The movement aims to pressure Israel until it...