SPOT on Facilitation offers much insight on the art and science of process facilitation. Centred around the easy-to-follow FNS 4D Facilitation® Model, the book presents a wide array of effective tools and practices that extend its benefits to interactions between individuals or groups. Whether you are a facilitator, teacher, trainer, lecturer, coach, consultant, chairperson of a meeting, or someone tasked with the facilitation of groups, you will find this book a handy guide in helping you...

Mentoring is a powerful tool in the development of talent within any organization. Experienced colleagues develop the skills, capabilities and confidence of more junior staff, who will go on to contribute to, and drive the success of, the organization. The Complete Guide to Mentoring is your step-by-step guide to implementing a successful mentoring programme in your organization. Packed with high-profile interviews, case studies and questionnaires, it includes a w...

101 Learning and Development Tools is your practical guide to all the most up-to-date training techniques, organized around the classic learning and development cycle. Whether you need a quick, ready solution or some guidance on where to go for in-depth information, this is your essential reference guide. It picks up from where you are in the process of managing learning, and helps you place it in a broader context.Each chapter is a mini guide to each tool...

'The Effective Change Manager' is designed for change management practitioners, employers, authors, academics and anyone with an interest in the evolving professional discipline of change management. The first edition, 'The Change Management Body of Knowledge (CMBoK(c))', drew on the experience of more than six hundred change management professionals in thirty countries. This second edition has grown that base to over 900 contributors and reviewers.'The Effective Change Manager' de...

The landscape of workplace learning is transforming. Organizations today understand that formal training is not always the best solution in the fast changing world of innovation and new technology. The rise of social and informal learning, gamification of training, dealing with big data and working with extended enterprise are just some challenges L&D professionals face in their work today.The Learning Challenge helps practitioners to make sense of the latest developments ...

Our children are at an advantage when they experience other cultures and develop skills in a connected world. They are better prepared to be productive and compassionate citizens in an increasingly global economy, and they are able to improve their communication skills, collaborate effectively and be ready for multicultural workspaces.Empowering educators with the tools to foster this environment in the classroom is a critical part of the process.The International Society f...

Strength-based Lean Six Sigma is a new way of approaching process improvement that combines the best practices of two established methodologies to generate a new approach in order to help you develop and deliver increased high performance in any organization. It is the first book to use approaches in business improvement as well as organizational change for optimum organizational performance and improved agility.Combining the energy and motivation released through ...

Organization Design looks at how to (re)design an organizational system in order to increase productivity, performance and value, and provides the knowledge and methodology to design an adaptive, agile organization capable of handling the kind of continuous organizational change that all businesses face. The book clarifies why and how organizations need to be in a state of readiness to design or redesign, and emphasizes that people as well as business processes must be part of des...

As a team leader, do you believe you can make a real difference to the performance of your team? If you do, Create a Winning Team will help you do just that.This book is a practical and commonsense guide to successful team working. It focuses on the skills that team leaders need to develop to work together effectively - unlike most books about team work, which focus on team building events and games , not the practical day to day challenges of getting great results.With a s...

Written from a practitioner viewpoint with case studies and examples from a wide variety of industries, this is a practical text for Learning & Development and Human Resource practitioners, providing an in-depth treatment of all the aspects of people development within today’s organizations. Readers will want more than just the theory – they want to know how to apply it as an internal consultant and what the potential pitfalls can be. Most importantly, they want practical strategies for in...

Assessment Centre Success is your road map to mastering the skills, exercises and challenges that you'll be faced with when trying to secure that prized job offer.An Assessment Centre can be daunting: you are likely to face a full day of challenging exercises, tests and skilled competitors. However, with the right level of practice and preparation, you will be able to confidently tackle whatever employers may throw at you.Written by experienced Ass...

With all that we know about how students learn, the nature of the world they will face after graduation, and the educational inequities that have existed for centuries, maintaining a traditional, one-size-fits-all approach to teaching and learning is tantamount to instructional malpractice.International security, the success of global economies, and sustainability as a global society all depend on the success of our education system in the years to come. It’s our obligation to prep...