This bestselling study guide explains the basic steps of software testing and how to perform effective tests in both traditional and Agile environments. It provides an overview of all key techniques, including dynamic and static, and guidance on exam preparation for the ISTQB Certified Tester Foundation Level exam (current to v4.0)This is the official BCS and UKITB textbook , and includes self-assessment exercises, guidance notes on the syllabus topics, plus exampl...

TMap is a test method that can be summarised by four essential points * The client manages the test process on rational and economic grounds: Business Driven Test Management (BDTM). * The comprehensive test process, from test execution through test management, includes ample tips and examples. * TMap contains a complete 'tool set', i.e. technique descriptions and organisational and infrastructure support. * TMap is an adaptive method that is suitable for test situations in most environment...

This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies the terms and definitions required. The content of this book is based on the ITIL® 2011 Edition core guidance and APMGs ITIL Foundation Certificate syllabus edition 2011. Written by globally experienced trainers and reviewed by other professionals this unique work provides clear and concise guidance for all those seeking to achieve success at ...

Up until now, no one has attempted to lay out the entire blueprint for architecting a complete IT service management supporting infrastructureuntil this book. What are the supporting toolsets and technologies that need to support an IT service management infrastructure? What databases need to be put into place? What are all the IT service management roles and responsibilities to effectively operate this infrastructure? What kinds of IT support services does almost any IT organization deliv...

What services does the IT organization really deliver? Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you the actual IT service descriptions for running, operating, and managing an entire IT infrastructure. Its all herecomplete service descriptions, catalog and portfolio templates, service implementation plans, service governance processes, and much more all packed into this one handbook! Just about every IT support service is describe...

Agile continues to be the most adopted software development methodology among organizations worldwide, but it generally hasn't integrated well with traditional security management techniques. And most security professionals aren’t up to speed in their understanding and experience of agile development. To help bridge the divide between these two worlds, this practical guide introduces several security tools and techniques adapted specifically to integrate with agile development.Writ...

OCEB Certification Guide delivers expert insight into BPM from one of the developers of the OCEB Fundamental exam, offering full coverage of the exam material for both the business and technical tracks. The first study guide to prepare candidates to take and pass the OCEB Fundamental exam, it explains and builds on basic concepts, focusing on key areas and testing knowledge of all critical topics with sample questions and detailed answers. Suitable for practitioners and those newe...

The book is designed so that it can be used by either an existing Change Management Manager who wants to improve the way changes are introduced to their environment or by an organization that is planning to introduce a formal Change Management Process within the information technology group or any other business group.The book provides the following:A framework that allows for the initial creation of a Request for Change (RFC) and all the steps required for a successful imp...

This CISA study guide is for those interested in achieving CISA certification and provides complete coverage of ISACA's latest CISA Review Manual (2019) with practical examples and over 850 exam-oriented practice questionsKey FeaturesBook DescriptionAre you looking to prepare for the CISA exam and understand the roles and responsibilities of an information systems (IS) auditor? The CISA - Certified Information Systems Auditor Study Guide is here to hel...

This comprehensive reference on software development quality assurance addresses all four dimensions of quality: specifications, design, construction and conformance. It focuses on quality from both the micro and macro viewpoint. From a micro view, it details the aspect of building-in quality at the component level to help ensure that the overall deliverable has ingrained quality. From a macro view, it addresses the organizational-level activities that provide an environment conducive to f...

Agile testing brings many advantages to software teams, from increasing overall product quality to faster delivery of features. Agile Testing Foundations explains, in an accessible way, the main agile testing concepts to make agile testing a fluent part of agile teams.Building on the ISTQB Foundation Level Agile Tester syllabus, this book covers Agile principles, methods and tools, showing you exactly how Agile testing can help you and your team.Ag...

Gain practical information systems auditing expertise to pass the latest CISA exam on your first attempt and advance your career Purchase of the book unlocks access to web-based exam prep resources, including over 1000 practice test questions, flashcards, exam tips, and a free eBook PDFKey FeaturesLearn from a qualified CISA and bestselling instructor, Hemang DoshiAligned with the latest CISA exam objectives from the 28th edition of the Official Review ...