People have been misbehaving at work since work began. If you've ever been curious about exactly what takes place and how the culprits are dealt with, They Did What? just might hold some answers. A compilation of stories collected from HR and other business leaders have been woven into a narrative that showcases the challenges HR professionals face daily in dealing with employees. They Did What is funny, sad, and most definitely unbelievable—except it is all based on actual situations. We ...

A reference to help business leaders and human resources managers dissolve office disputes and foster dialogue with employees.Ouch! Did I really say that? What was I thinking? It's uncomfortable to go into a tenuous situation blind and fumbling for words. That's why people run from conflict.Rather than avoid these situations, The Conflict Resolution Phrase Book can help you prepare for and embrace them. Sometimes you just need a prompt to say the rig...

The award-winning Q&A guide on management from the authors of The Big Book of HR.2020 Winner, Next Generation Indie Book Award in the Career CategoryCongratulations, you're a manager! Now what?Of course, you have expertise in the field you're managing—but there's so much more to know, and your responsibilities can become overwhelming at times. A management career means continuous learning: encountering new situations, solving new prob...

**“Practical. Relevant. Easy to grasp. I wish I had THIS book when I became a manager.”—Mack Munro, founder and CEO, Boss BuildersThe Decisive Manager is an essential read for those seeking to work out complicated people issues, address problem areas, and get everyone on track to succeed.**People issues. They seemingly arise out of nowhere and just don’t go away. It’s critical that managers handle them right.As a manager you need to know so many thin...

**2023 First Place winner for Adult General Nonfiction from the National Federation of Press WomenFinalist, Career Book Category, 2022 Next Generation Indie Book Awards.The complete guide to human resources processes, issues, and best practices by two of the most seasoned and respected HR professionals.**Managing people is the biggest challenge any organization faces. It’s a challenge that has grown even more difficult over the past decade. Since The Big Book of...

A story of exploration, family ties, and how the territorial interests of a large corporation enabled scientific study of the natural world, Mapmaker is the first biography of Philip Turnor, the surveyor who traversed and mapped vast areas of northern Canada.As the first inland surveyor for the Hudson's Bay Company, Philip Turnor stands tall among the explorers and mapmakers of Canada. Accompanied by Cree guides and his Cree wife, Turnor travelled 15,000 miles by c...

The Only HR Book You’ll Ever Need!“Whether you’re a small business owner, a manager in a business without an HR department, or even a seasoned HR professional, this book will help you handle any personnel problem—from on-boarding to outplacement—quickly and easily.”—Solutions ReviewFor more than a decade, busy managers by the tens of thousands have turned to this best-selling book as a handy guide to the ins and outs of human resources. And...

* The Boomerang Age was named an Outstanding Academic Title of 2007 by Choice Magazine.Domestic changes are taking place in the lives of young adults in Western industrialized societies. Today's young people often experience less permanency and more movement in a variety of family-related roles, statuses, and living arrangements. Among the most prominent changes is the phenomenon of "boomerang kids," young adults returning to the parental home after their initial entrance into the adult wo...

The Conflict Resolution Phrase Book is a great resource that everyone should have, to approach any difficult situation with the assurance that the words will come out right! You will learn: Positive things to say when you're initiating or responding to a difficult conversation. How to find and craft language to start a conversation. The right words for you to positively influence the situation.

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity.Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essen...

Joan Hightower was a bright accounting student. She graduated with honors, but she anted an exciting career. She applied to the Federal Bureau of Investigation. She was surprised when they asked her to come for a final interview. She didnt like the Bureau going through her personal life and accounts. So a Mr. Darden explained she was going to be a private nanny for a Mafia family in Rome as her assignment. Her Italian was excellent and they put her in a two-week course to freshen her langu...

Congratulations, you're a manager! Of course you have expertise in the field you're managing, but what about everything else? There's so much more to know!Whether you're a new or seasoned manager, your responsibilities can become overwhelming at times. There are days and new situations that will leave you feeling vulnerable. You don't know where to start or even what to ask!The Manager's Answer Book can help. In question-and-answer format, this easy-to-use guide pr...