A practical human resources reference for managers, business owners, executives, supervisors, and HR professionals. This book explains the core systems of modern HR, including workforce planning, recruitment, interviewing, job offers, onboarding, retention, engagement, flexible work, compensation, benefits, employee development, coaching, performance management, critical conversations, employee relations, risk management, and ending the employment relationship responsibly. Clear explanatio...

**2023 First Place winner for Adult General Nonfiction from the National Federation of Press WomenFinalist, Career Book Category, 2022 Next Generation Indie Book Awards.The complete guide to human resources processes, issues, and best practices by two of the most seasoned and respected HR professionals.**Managing people is the biggest challenge any organization faces. It’s a challenge that has grown even more difficult over the past decade. Since The Big Book of...

A reference to help business leaders and human resources managers dissolve office disputes and foster dialogue with employees.Ouch! Did I really say that? What was I thinking? It's uncomfortable to go into a tenuous situation blind and fumbling for words. That's why people run from conflict.Rather than avoid these situations, The Conflict Resolution Phrase Book can help you prepare for and embrace them. Sometimes you just need a prompt to say the rig...

This fourth book in the authoritative BACP Legal Resources for Counsellors & Psychotherapists series provides practical examples and applications of the law as it applies to therapists in the many different contexts of their work.Helping practitioners move between different practice settings, the book explores how the legal framework within which they work varies across contexts. It introduces practitioners to the statutory structure and obligations of different types of counsellin...

This third book in the authoritative BACP Legal Resources for Counsellors and Psychotherapists series provides a user-friendly guide to the law for all those practising and training in the counselling profession.Barbara Mitchels and Tim Bond make legal issues relevant and bring them alive for the practitioner. Packed with practical examples, this book covers essential areas of law for practitioners including- professional ethics and standards- negligence- co...

Confidentiality and record keeping are essential aspects of everyday counselling practice. This book introduces you to the law, ethics, guidance and policy relevant to counselling records and confidentiality, using examples from practice to apply this to a wide range of counselling situations and dilemmas.This edition is fully updated to cover recent developments in guidance, professional ethics, policy and law, including new chapters on GDPR and data protection law and online and ...

Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source for innovation and creativity.Using examples drawn from a wide range of corporate and entrepreneurial experiences, along with checklists and other practical tools, The Essen...

A story of exploration, family ties, and how the territorial interests of a large corporation enabled scientific study of the natural world, Mapmaker is the first biography of Philip Turnor, the surveyor who traversed and mapped vast areas of northern Canada.As the first inland surveyor for the Hudson's Bay Company, Philip Turnor stands tall among the explorers and mapmakers of Canada. Accompanied by Cree guides and his Cree wife, Turnor travelled 15,000 miles by c...

We live life forwards but, can only understand it backwards. -- Soren KierkegaardIn reading this book you will be enlighten by a view from an unscreened window. Learn how a country girl came north and in the most unlikely, joy-filled, and rewarding journeys as I became a successful entrepreneur in the unwelcoming "Brotherhood" of the white male-driven American petroleum/oil industry. I came looking for the Promised Land, found it, lived it and enjoyed it!After succeeding be...

* The Boomerang Age was named an Outstanding Academic Title of 2007 by Choice Magazine.Domestic changes are taking place in the lives of young adults in Western industrialized societies. Today's young people often experience less permanency and more movement in a variety of family-related roles, statuses, and living arrangements. Among the most prominent changes is the phenomenon of "boomerang kids," young adults returning to the parental home after their initial entrance into the adult wo...

**“Practical. Relevant. Easy to grasp. I wish I had THIS book when I became a manager.”—Mack Munro, founder and CEO, Boss BuildersThe Decisive Manager is an essential read for those seeking to work out complicated people issues, address problem areas, and get everyone on track to succeed.**People issues. They seemingly arise out of nowhere and just don’t go away. It’s critical that managers handle them right.As a manager you need to know so many thin...

Joan Hightower was a bright accounting student. She graduated with honors, but she anted an exciting career. She applied to the Federal Bureau of Investigation. She was surprised when they asked her to come for a final interview. She didnt like the Bureau going through her personal life and accounts. So a Mr. Darden explained she was going to be a private nanny for a Mafia family in Rome as her assignment. Her Italian was excellent and they put her in a two-week course to freshen her langu...