Showing results for "blake morgan"

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Showing 1 - 12 of 118 Results

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2020

EN

An incredible story of the friendship between a boy and his dog, told with a dog's-eye view.When Buddy is paired with Noah as a Detection Dog, he can't believe his luck! Here is a special, loving boy that he has the important task of looking after. Noah has anaemia and it's up to Buddy to protect him if he faints. It's a huge responsibility, but to Buddy it's the best job in the world!Then Noah gets into trouble in the water on a trip to the seaside and everyone turns on Bu...

$9.49 USD

The Customer of the Future

10 Guiding Principles for Winning Tomorrow's Business


2019

EN

Accessible

With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today!Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective.

$10.99 USD

also available as audiobook

The 8 Laws Of Customer-Focused Leadership

New Rules for Building A Business Around Today’s Customer

2024

EN

Accessible

A leadership playbook for making customer experience a core aspect of your business.In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization’s potential for excellence. The truth is customer experience is not what it used to be....

$15.99 USD

The 8 Laws of Customer-Focused Leadership

New Rules for Building A Business Around Today’s Customer

Unabridged

6 hours 20 min

2024

EN

Read by the author.A leadership playbook for making customer experience a core aspect of your business.In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization’s potential for excellence. The truth is cu...

$23.99 USD

The Customer of the Future

10 Guiding Principles for Winning Tomorrow's Business

Unabridged

6 hours 38 min

2019

EN

With emerging technology transforming customer expectations, it's important to keep a laser focus on the experience companies provide their customers. Tomorrow's customers need to be targeted today!Customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective.

$23.99 USD

also available as ebook

More Is More

How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

2017

EN

“Less is more” may be good advice for many efforts, but it is terrible advice when it comes to customer experience. Brands that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before. Companies that embrace a “more is more” philosophy work harder and go further to ensure that their customers have a positive experience: they do this through customer-focused strategies and leadership, via operations, ...

$38.99 USD

More is More

How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

Unabridged

5 hours 13 min

2017

EN

The phrase "less is more" may be true about many things, but it's not true when it comes to customer experience. Companies that want to stay relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before. The companies that embrace a "more is more" philosophy work harder and go further to ensure that their customers have a positive experience. Companies that understand the importance of a relationship-even one individua...

$27.98 USD

2025

EN

A practical guide to overcoming the yips and regaining confidence on the course.Discover proven strategies and inspiring stories to help you break free from involuntary movements and love golf again.

The Brittney Griner Story

From Basketball Champion to Global Icon, Her Fight for Freedom and Equality

2024

EN

From Basketball Champion to Global Icon, Her Fight for Freedom and EqualityThe Brittney Griner Story tells the inspiring story of Brittney Griner, a woman who shattered stereotypes on the basketball court and emerged as a powerful voice for social justice.This captivating biography explores Griner's journey from a young athlete to becoming a WNBA champion and two-time Olympic gold medalist. Witness how her dominance redefined the game and inspired a generation.Beyon...

Unabridged

26 min

2022

EN

Healthy Relationships: A Simple Yet Effective Guide For Couples on How to Maintain a Healthy and Happy RelationshipEveryone wants to fall and stay in love. The ‘falling in love’ part usually just happens naturally. It is the ‘staying in love’ part that is more complicated. It demands commitment. It requires intentionality, dedication, and work. A happy and healthy relationship does not ‘just happen.’ It is a result of continuing attention, constant effort, and meaningful work. It is the ha...

2025

EN

Create stunning miniature worlds with ease! DIY Terrariums for Beginners guides you step-by-step to design, plant, and care for lush, low-maintenance ecosystems—perfect for home décor, gifts, or stress relief. Unleash your creativity and bring nature's beauty indoors, one glass garden at a time.

2024

EN

Playtime vs. Screen Time: Finding the Right Balance for KidsIn an age dominated by screens, striking the right balance between playtime and screen time has become crucial for children's development.This insightful guide explores the impact of excessive screen use on mental and social well-being while highlighting the vital role of play in fostering creativity and physical health.Readers will find practical strategies to set appropriate screen time guidelines, model ...