Is it possible to increase the productivity of a company by 30% or even 50%?Is an OEE (or overall equipment efficiency) increase in a manufacturing plant from 60% to 80% achievable and can it be sustained? Can business processes, seen from the customer-perspective, be shortened in a way that customer services are improved in quality and speed? Are increases in added value of 50% nothing more than a utopian dream?Can it be achieved that employees identify themselves with the o...

Being a last-year high-schooler who is 4'8 (142cm) in height is one thing, but having the muscles of a bodybuilder and the face of a middle-aged biker at the same time is another. And don't you dare to bring up shaving in front of him. Did I mention that the boy's favorite hobby is smithing?Derek always wondered if gods had sent him to the wrong world. Until, one day, Earth Awakened. With dungeons, monsters, magic, and status screens, everything became not so different from fantasy...

The dwarf is back, and this time he ain't alone in the dark. Hello the surface, hello the new and old friends!Derek Smith, the real-life fantasy dwarf (who's also a cool dude!) finally conquered the mine-turned-Dungeon. Finally, it's time to take a step to the surface and see the new, changed Earth! With a seemingly impossible goal in mind—reviving a Fairy Princess isn't a simple task, after all—he would need all the help he could get. The first step is to befriend...

The Neo-City awaits the dwarf and his goblina. But so does the Sin Temple.Derek Smith helped to unite three villages into Neo-Town, and then defeated a man who sold his soul to demons. But his journey isn't over. The call of family draws him onward—to Selaris, a sprawling Neo-City that eclipses the ruins of the old world. A place of towering spires and shadowed alleys, where danger lurks in the glow of the Ether Core and secrets fester beneath the surface.T...

By some estimates, knowledge workers outnumber all other workers in North America alone by a four to one margin. Knowledge work and knowledge workers vary with each profession, depending on the industry from software developers to engineers, architects to pharmaceutical researchers, and so forth. They are usually responsible for exploring and creating ideas, new products, new designs or perhaps new models for doing business to help their organization achieve or maintain a competitive advan...

Despite the hype around big data, there is no denying that its potential to benefit organisations, businesses and customers is enormous. The articles in this ebook aim to give practical guidance for all those who want to understand big data better and learn how to make the most of it. Topics range from big data analysis, mobile big data and managing unstructured data to technologies, governance and intellectual property and security issues surrounding big data.

A well-designed organization is an effective organization. Decisions about organization design determine the shape and form of the organization – not only the reporting structure and authority relations, but also the number and size of sub-units and the interfaces between the sub-units. Indirectly, such decisions affect individual productivity as well as the organization’s ability to attain strategic goals.Organization Design equips the reader with advanced tools ...

Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs.Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. The various ways in which requirements are interpreted and applied are discussed using published definitions, reasoned arguments and practical ex...

One of the key success factors for any organization is effective strategic change - to ensure adaptability and increase productivity. Despite its importance, most change management projects fail or only partly deliver on their promise, the missing link often being the conflict between boardroom strategic initiatives and the working process design of the company. Implementing Strategic Change shows that most of this conflict occurs during interfacing activity - the...

The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the m...

Organizations today exist in an environment of unprecedented change. They do so against a backdrop of a global, competitive marketplace, the fast-paced enablement of technology, amplified regulation and accelerating organizational complexity. Many organizations are addressing change in a sub-optimal way and they are operating without a clear view of where their operational risks lie. It is these dynamics that are leading organizations to recognise and embrace Business Architecture. Despite...

A complete guide to managing technical issues and procuring third-party resourcesThe Wiley Guides to the Management of Projects address critical, need-to-know information that will help professionals successfully manage projects in most businesses and help students learn the best practices of the industry. They contain not only well-known and widely used basic project management practices but also the newest and most cutting-edge concepts in the broader theory and practice of manag...