Introducing a comprehensive approach to invigorate project leadership, this book provides a framework – the OUtCoMES Cycle – for developing, managing, advancing, and optimizing engineering and analytics projects.All too often, issues of moral hazard and completion bias prevent engineering and analytics managers and team leaders from asking the critical question 'What’s the problem?', before committing time, energy, and resources to solve it. This book draws attention to the definit...

In nontechnical language and engaging style, 10 Don’ts on Your Digital Devices explains to non-techie users of PCs and handheld devices exactly what to do and what not to do to protect their digital data from security and privacy threats at home, at work, and on the road. These include chronic threats such as malware and phishing attacks and emerging threats that exploit cloud‐based storage and mobile apps.It’s a wonderful thing to be able to use any of your cloud-synced a...

The Handbook of Behavioral Operations Management provides easy-to-access insights into why associated behavioral phenomena exist in specific production and service settings, illustrated through ready-to-play games and activities that allow instructors to demonstrate the phenomena in class settings along with applicable prescriptions for practice. By design the text serves a dual role as a desk/training reference to those practitioners already in the field and presents a comprehens...