AS SEEN IN MALCOLM GALDWELL’S BLINK: Discover the groundbreaking classic business book on effective decision making!How do people really make decisions? By drawing on prior experience and using a combination of intuition and analysis.We have all seen images of firefighters rescuing people from burning buildings and paramedics treating bombing victims. How do these individuals make the split-second decisions that save lives...

An expert explains how conventional wisdom about decision making can get us into trouble—and why experience can’t be replaced by rules, procedures, or analytical methods.In making decisions, when should we go with our gut and when should we try to analyze every option? When should we use our intuition and when should we rely on logic and statistics? Most of us would probably agree that for important decisions, we should follow certain guidelines—gather as much info...

How people make decisions, size up situations, spot anomalies, and anticipate problems in real-world settings.Gary Klein, author of the bestselling Sources of Power, is the cognitive psychologist who discovered how people actually make decisions, particularly under time pressure and uncertainty. In Snapshots of the Mind, he offers a set of short essays—“snapshots” of different aspects of cognitive functioning in real-world settings that will help us learn ...

A modern classic about how people really make decisions: Drawing on prior experience, using a combination of intuition and analysis.Since its publication twenty years ago, Sources of Power has been enormously influential. The book has sold more than 50,000 copies, has been translated into six languages, has been cited in professional journals that range from Journal of Marketing Research to Journal of Nursing, and is mentioned by Malcolm Gladwell in Bl...

An expert explains how the conventional wisdom about decision-making can get us into trouble - and why experience can't be replaced by rules, procedures, or analytical methods.In making decisions, when should we go with our gut and when should we try to analyze every option? When should we use our intuition and when should we rely on logic and statistics? Most of us would probably agree that for important decisions, we should follow certain guidelines - gather as m...

How to collect data about cognitive processes and events, how to analyze CTA findings, and how to communicate them effectively: a handbook for managers, trainers, systems analysts, market researchers, health professionals, and others.Cognitive Task Analysis (CTA) helps researchers understand how cognitive skills and strategies make it possible for people to act effectively and get things done. CTA can yield information people need—employers faced with personnel iss...

On 9/11, a fake movie was broadcasted on all the TV news channels. The movie showed planes crashing into the twin towers of New York City. The plane crashes caused massive fireballs of explosions which led to the collapse of both towers. The movie was mind-jolting for all who watched. However, this is not what happened on 9/11. The real events of 9/11 were too frightening and shocking to show on television. A movie was made in advance of 9/11/2001 and aired to cover up the real events of t...

“No one has taught me more about the complexities and mysteries of human decision-making than Gary Klein.” —Malcolm GladwellInsights -- like Darwin's understanding of the way evolution actually works, and Watson and Crick's breakthrough discoveries about the structure of DNA -- can change the world. We also need insights into the everyday things that frustrate and confuse us so that we can more effectively solve problems and get things done. Yet we know very little...

Les travaux de Gary Klein offrent un cadre solide et opérationnel pour analyser le processus de décision individuelle en situation réelle. Ses contributions sont utiles tant aux recherches menées en systèmes d’information qu’à celles orientées vers le comportement des individus dans des organisations. Ce chapitre se concentre sur une des contributions conceptuelles et pratiques majeure de Gary Klein : le processus de reconnaissance immédiate, au coeur de son approche naturaliste.

組織變革已經成為數位化時代的命題。而如何有效執行組織策略變革，也是當前學界熱門話題，更是組織管理者面臨的巨大挑戰。本書總結一套專案管理方法的實用框架，協助學習者推行組織變革專案工作，並落實其任務目標。針對組織策略變革，不同於單一專案管理視角，本書根據系統觀點，分別探討既有四種專案管理方法，釐清各自應用場景及限制，並透過具體實例來呈現其各別之運用。透過閱讀本書，讀者將能有系統地瞭解不同專案管理方法及其優缺點，並根據組織需球採取最適宜方法。

At times in our careers, we've all been aware of a "gut feeling" guiding our decisions. Too often, we dismiss these feelings as "hunches" and therefore untrustworthy. But renowned researcher Gary Klein reveals that, in fact, 90 percent of the critical decisions we make is based on our intuition. In his new book, THE POWER OF INTUITION, Klein shows that intuition, far from being an innate "sixth sense," is a learnable--and essential--skill.Based on interviews with s...

Digital transformation is essential for modern enterprises striving to remain competitive in today’s fast-evolving markets. Achieving transformation requires more than technology; it demands coordinated changes to business processes, models, and culture. Program management is the organizational backbone that successfully drives digital transformation by integrating multiple initiatives under one cohesive strategy.Through a structured examination of the program management lifecycle ...