Discourse Perspectives in Organizational Communication brings together researchers from the social sciences and humanities to look at discourse and how it shapes organizations and their social actors. Unlike others in the field, this book assumes that language creates and constitutes reality, rather than simply mirroring or describing it. This collection illustrates the variety of organizational phenomena that might be studied and the range of epistemological and methodological approaches ...

Written by two highly successful business coaches and management consultants, this book explains how to improve profitability by focusing on turning a business's already satisfied customers into highly satisfied customers by removing their sense of risk. The authors also provide a fail-safe method for identifying the risks inherent in your business.Every business owner or manager knows that creating satisfied customers is key to establishing customer loyalty and bu...

'A fast-paced story, set in a brilliantly realised world . . . One of the best fantasy novels of recent years' Bookbag on Sins of EmpireBrian McClellan's Sins of Empire began an epic tale of magic and revolution. The story continued in Wrath of Empire, as rebels, spies and sorcerers clashed. Now this thrilling adventure reaches an explosive conclusion in Blood of Empire, the final novel in the Gods of Blood and Powder se...

The language of Poetry is an art that most of us attempt at some point in our lives. Although its commonplace exposure has been somewhat marginalised in today’s often fast-paced lives we all recognise good verse that can empathise with our thoughts or open us up to experience new things in new ways, to better understand and to enjoy the many strands of our lives.But finding a starting point can be overwhelming, even off-putting, so in this series we offer up our Top 10 classic poet...

Communicating in the Face of Global Crises explores the complex ways organizations and their strategic practices are communicatively constituted in relation to the ethical expectations of global publics.Positioning organizational strategies as communicative accomplishments, an international team of authors redirect attention to the important role of communication in constituting responses to global crises and to the ways global crises are themselves contested and embedded ...

The language of Poetry is an art that most of us attempt at some point in our lives. Although its commonplace exposure has been somewhat marginalised in today’s often fast-paced lives we all recognise good verse that can empathise with our thoughts or open us up to experience new things in new ways, to better understand and to enjoy the many strands of our lives.But finding a starting point can be overwhelming, even off-putting, so in this series we offer up our Top 10 classic poet...

The Assassination of President John F. Kennedy is still as relevant today as it was on November 22, 1963. Over the years, novices and experts have poured over evidence, witness testimonies, pictures and film of the covert cover-up and controversial killing of JFK. To date, nobody has been able to penetrate the elusive plot and classified plan that was established 365 days prior to November 22. 1963 Until now.The training, planning, and actions leading up to the most infamous crime ...