The 1,100 fun and challenging trivia questions will keep you entertained for hours. It is an excellent source of information especially if you present trivia to groups. There are 22 sets of questions and answers. In it, you will learn interesting information about:World-famous people and places, Countries of the world,Medical breakthroughs, Movie and music icons This is the seventh trivia book Roberta Cava has written. She now has written 71 books – 63 are non- fiction or self-help books a...

The 1,150 fun and challenging trivia questions will keep you entertained for hours. It is an excellent source of information especially if you present trivia to groups. There are 23 sets of questions and answers. In it, you will learn interesting information about:World-famous people and places,Countries of the world,Medical breakthroughs,Movie and music icons.This is the fifth trivia book Roberta Cava has written. She now has written 55 books – 47 are n...

The 1,150 fun and challenging trivia questions will keep you entertained for hours. It is an excellent source of information especially if you present trivia to groups. There are 24 sets of questions and answers. In it, you will learn interesting information about:World-famous people and places,Countries of the world,Sports trivia,Movie and music icons.This i...

This trilogy of books is about Becky Wilson and Dan Jeffries families. Becky is a book editor for a publishing company and Dan is a police officer. Book one, starts with Becky coming home from work to find her twelve-year-old daughter Sandy pinned to the living room rug by a man trying to rape her. She pulls the man off her daughter - then, the man isn't moving. She called 911 and Dan Jeffries investigated the rape attempt.Becky and Dan are both divorced. Becky had been married to S...

Do you have problems communicating with others? It might be that your personality gets in the way or you simply do not feel comfortable communicating with others. You may prefer to communicate in writing – sending emails, texts or letters or you may prefer to talk rather than write. However, we all need to communicate and try to understand where others are coming from in order to interact harmoniously with others.The eleven chapters in this book will assist you to deal with clients...

Companies are struggling with customer service because of the influx of people using on-line ordering. For those shoppers who still need to physically touch see their items, there's even more need for fully trained staff who how to deal with customer purchases, returns and problems. To know how to listen carefully to determine what the customer wants and ensure that they feel better after they leave their shop than when they entered.Some staff face queue rage – where clients go vira...

Are you in a rut?Are you existing rather than living?Do you want to make changes for the better?Then this is the book for you.Chapters in the book are:Resisting changeStuck in a rut?Where do you want to go?How to overcome negative tapesOvercoming your pastAdapting to changeImplementing changeChanges at workChanges at homeTurning things around

Do your boss, co-workers or clients bully you?Do you work in a toxic work environment?Is your stress level off the scale?If so this book is for you!This book is an expose about the Australian government that shows there is little or no protection for its 11.5 million workers against workplace bullying, harassment and violence.You'll learn about:What is bullying?Health disorders associated with bullyingWorkplace bullyingSexual h...

I grew up with Jenny and watched her struggle with paralysis, an abusing husband and low education. The characters in this book are changed so her children won't be embarrassed to read about and be associated with their abusive father.Never, in her wildest dreams, would Jenny believe she'd have the lifestyle she enjoyed so much, living in a tropical paradise. Her many books were being sold internationally; her training firm had three international branches. Who would have thought th...

There are many times every day that supervisors/managers face problems or must make decisions - some of them very serious ones. If you find yourself holding off making decisions, you might find that it is keeping you from progressing up the ladder in your corporation. Procrastination is one of the things that companies say keep them from promoting good employees; employees who could be very good managers or executives of a company except for the flaw that they were poor problem-solvers or ...

Are you facing dismissal or company downsizing?Are you being forced into early retirement?Hate your Job? Want a career change? Then this book is a Must read!Readers learn how to motivate themselves into action so they can gain what they want from life; remove negative tapes that are holding them back, handle criticism and the fear of failure. Learn how to:Determine your transferable skillsWhere those skills could be used in other kinds of employment...

If the Human Resource function in a company is second-rate, and the Human Resources Policies and Procedures are not up to par, the performance of the employees working in that company can turn out to be second-rate as well. This 310 page manual includes policies, procedures and templates for all your Human Resources forms. You should seriously consider preparing an Employee Handbook as well. Employee Handbooks are an absolute must to ensure both managers and employees know the company rule...