Communicate in a professional manner in any situation. Whether you're making a sales pitch or addressing a large audience, there are ways to get your message across clearly and effectively every time. Using everyday language, Alan Barker shows how to achieve verbal, vocal and visual success in seven easy steps. Practical pointers, examples and templates are included for all forms of communication, including writing for the web, public speaking, conducting interviews and even casual convers...

In the early hours of 30 April 2003, twelve armed and uniformed officers accompanied by four plain-clothes detectives burst into Alan Barker's house. They stayed for hours, turning over rooms, seizing documents, impounding computers, files and anything else that interested them. The family were treated as terrorist suspects, the operation resembling so many others in Northern Ireland during the Troubles. But Alan Barker was and is no terrorist. In fact, he has spent his adult life fighting...

Strong communication is one of the most important skills in the workplace - and one of the easiest to get wrong. Learn how to express yourself clearly, confidently and with impact.Whether you're giving a presentation, writing a report or managing a difficult conversation, this fully updated edition gives you the tools to build rapport, influence others and get your message across effectively. It includes a self-assessment tool to help you identify your communicatio...

If you're new to the workforce, it can be difficult to know how and when to express yourself in conversation.Being in a professional situation for the first time can be an intimidating experience, and yet you'll be keen to make your points and share your perspectives and ideas. Speak Up, Stand Out shows you how to do exactly this. It considers the anatomy of a voice, the different modes of influence, thinking on the spot and how to speak u...

Looking to write marketing copy that truly connects with your audience and stands out?The Complete Copywriter is a beginner-friendly guide designed to help early-career marketers understand the essentials of effective copywriting. Step-by-step, it breaks down the craft so you can build confidence and deliver clear, engaging content across multiple platforms.You'll learn how to:- Learn how to understand your customers and tai...

Problems block and slow down your progress; here’s how to overcome them–simply, efficiently and effectively.This book offers straightforward, empowering science-based solutions to problems, big and small, at work or in life. It takes a never before seen approach to problem solving, powerfully combining lessons from cognitive science, established problem-solving theory and vast practical experience. It includes a radical new approach to analysing problems: The Problem Matrix

Improve Your Communication Skills is your practical guide to effective verbal, non-verbal and written communication in business. Full of proven tips and techniques, it will help you keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting.Better communication skills can have a direct impact on your career development. This book provides vital guidance on improving your conversations, building rapport with collea...

An all-star dark comedy set in the mysterious world of Dr CaligariIn a seedy backstreet, in a rotting theatre, the sinister Dr Caligari runs a cabaret with his demonic assistants, Snuff and Anthrax. A riot of a listen, this surreal and macabre comedy follows the smooth-talking Dr Caligari as he encourages unwilling guests to tell their story in his London nightclub. Written by Alan Gilbey, strange encounters and dark mysteries are recounted by guest acts on London’...

The SAS describes its attitude to the use of lethal force as 'Big boys' games, big boys' rules'. Anyone caught with a gun or bomb can expect to be shot. In Big Boys' Rules: The SAS and the Secret Struggle Against the IRA Mark Urban meticulously explores the security forces' covert operations in Northern Ireland: from the mid-1970s, when they were stepped up, to the Loughall ambush in 1987, in which eight IRA Provisionals were killed. While charting the successes and failures of sp...

In The Trigger Men, bestselling author Martin Dillon delves into the dark and sinister world of Irish terrorism and counter-terrorism. Over three decades he has interviewed and investigated some of the most professional, dangerous and ruthless killers in Ireland. Now Dillon explores their personalities, motivations and bizarre crimes.Many of Ireland's assassins learned their trade in fields and on hillsides in remote parts of Ireland, while others were trained in the Middle East or with Ba...

This explosive book reveals the conspiracy between British Military Intelligence and the gunman of the UDA who targeted and killed both Republican terrorists and ordinary Catholics.The secret partnership was sanctioned at the highest level of the British government and full details of planned operations, including killings, were passed directly to its Joint Intelligence Committee in London.Ten-Thirty-Three was the codename given to the agent who was fed with all the details...

The British Army veteran and oral historian presents vivid firsthand accounts of soldiers on the frontlines of the Troubles in the early 1970s.This volume in Ken Wharton's series of oral histories chronicling the conflict in Northern Ireland looks at the bloody period of 1973/4. As with all of Wharton's books, it combines painstaking research with numerous contributions from British soldiers who were. The title refers to an IRA tactic of warning fellow Republicans w...