The Handbook of Behavioral Operations Management provides easy-to-access insights into why associated behavioral phenomena exist in specific production and service settings, illustrated through ready-to-play games and activities that allow instructors to demonstrate the phenomena in class settings along with applicable prescriptions for practice. By design the text serves a dual role as a desk/training reference to those practitioners already in the field and presents a comprehens...

Introducing a comprehensive approach to invigorate project leadership, this book provides a framework – the OUtCoMES Cycle – for developing, managing, advancing, and optimizing engineering and analytics projects.All too often, issues of moral hazard and completion bias prevent engineering and analytics managers and team leaders from asking the critical question 'What’s the problem?', before committing time, energy, and resources to solve it. This book draws attention to the definit...

In nontechnical language and engaging style, 10 Don’ts on Your Digital Devices explains to non-techie users of PCs and handheld devices exactly what to do and what not to do to protect their digital data from security and privacy threats at home, at work, and on the road. These include chronic threats such as malware and phishing attacks and emerging threats that exploit cloud‐based storage and mobile apps.It’s a wonderful thing to be able to use any of your cloud-synced a...

According to a recent iPass report, 73% of enterprises allow non-IT managed devices to access corporate resources. 65% of companies surveyed reported security issues. This ebook looks at the security risks of an increasingly mobile workforce and proposes a range of possible solutions. Topics covered include: using personal mobile devices at work (BYOD); password security; data encryption; raising user awareness; securing networks; legal aspects of data security; and the danger of risk trad...

Almost every company creates a marketing plan each year, and many spend hundreds of employee hours researching, preparing and presenting their tomes to senior executives. But most marketing plans are a waste of time; they are too long, too complicated and too dense. They end up sitting on a shelf, unread and unrealized. Breakthrough Marketing Plans is an essential tool for people who create marketing plans and people who review them. The book provides simple, clear frameworks that are easy...

Protecting Oracle Database 12c helps you solve the problem of maximizing the safety, resilience, and security of an Oracle database whilst preserving performance, availability, and integration despite ongoing and new security issues in the software. The book demonstrates, through coded examples, how you can enable the consolidation features of Oracle Database 12c without increasing risk of either internal corruption or external vulnerability. In addition, new protections ...

From two pioneers in business analytics, an update of the classic book on how analytics and business intelligence are transforming competition and how leading organizations build and compete on an analytical capability.The first book to describe how analytics are changing the business landscape, updated with new information on predictive analytics, AI, and automation.Describes the specific attributes of firms that are analytical competitors and how they use business...

Best Damn Windows Server 2008 Book Period, Second Edition is completely revised and updated to Windows Server 2008. This book will show you how to increase the reliability and flexibility of your server infrastructure with built-in Web and virtualization technologies; have more control over your servers and web sites using new tools like IIS7, Windows Server Manager, and Windows PowerShell; and secure your network with Network Access Protection and the Read-Only Domain Controller. - Web se...

This book presents the latest management ideas in knowledge creation and management in readable and non-technical chapters. Leading experts have contributed chapters in their fields of expertise. Each distils his or her subject in a chapter that is accessible to managers who want to learn what can be applied to their organizations without the distracting details of research methodology. Each chapter, however, is based on careful research. The book is organized so that readers can easily fi...

As data hiding detection and forensic techniques have matured, people are creating more advanced stealth methods for spying, corporate espionage, terrorism, and cyber warfare all to avoid detection. Data Hiding provides an exploration into the present day and next generation of tools and techniques used in covert communications, advanced malware methods and data concealment tactics. The hiding techniques outlined include the latest technologies including mobile devices, multimedia, virtual...

The keys to adapting to—and succeeding in—any culture: "Highly recommended reading for business people." — Library JournalIn today's global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it's impossible to learn the customs and traits of every single culture. David Thomas and Kerr Inkson present a universal set of techniques and people skills that will allow you to adapt quickly to...

Okay, I'll give away the punchline: Diagnostics are tools to help you understand improve efficiency of internal processes that tie indirectly to strategic goals. More often than not, they have only departmental interest and don't require broad publication and distribution. Key Measures on the other hand, represent numbers that your shareholders or board will care about.