Change fails more often because of people than process. Beyond Resistance explores the psychology behind why individuals and teams push back, and how leaders can move them forward without pressure or persuasion.Drawing on real organisational insight, this book offers a practical model for leading through resistance with clarity, credibility, and confidence. It explains how to turn fear into understanding, scepticism into belief, and compliance into ownership.Writte...

Prince2 Project Management, First Edition, By David Rollason.Project management is at the heart of every successful organisation. Whether launching a new product, delivering a service improvement, or constructing a major infrastructure project, the ability to plan, organise, and control work effectively determines success or failure. Yet despite the number of tools, systems, and training programmes available, many projects still overrun, exceed budgets, or fail to ...

Strategy to Reality brings together a vast number of perspectives and experiences, offering business leaders the straight talk necessary to clarify, simplify, and humanize business architecture with Whynde Kuehn’s practical and actionable approach.Whynde Kuehn’s vision can be summed up in one word: big. She loves climbing mountains—physical and metaphorical—and her most successful summit can be found in Business Architecture, an aspect of business developm...

Maximize your impact in the workplace with this clear and concise guidebook. It will show you how to get the best out of your staff by increasing morale, and getting them to work smarter, not harder. No matter how good your staff, you will not have an effective team without proper motivation.Written by Michael and Pippa Bourne, co-founders of an international management firm with decades of combined business and writing experience, the book walks you through all the essential princ...

Learn all you need to know about neuro-linguistic programming — achieving excellence by copying the behavior and thought patterns of outstanding professionals. Maximizing Performance shows you how to boost your confidence by changing the way you see yourself and also provides practical techniques in a variety of settings. Power tips help you to deal with real-life situations and develop skills to overcome many challenges.The Essential Manager guides have sold more than 2 m...

The Oliver Wight Class A Standard for Business Excellence is the definitive, comprehensive statement of excellence in business today. Oliver Wight’s Class A Standard is the accumulated practice and experience of Oliver Wight Consultants around the world. It reflects the effort and achievement of thousands of client companies who have used the standard, and the benchmark capability it enables, to differentiate their business.The Seventh Edition will be the standard of busin...

With business analytics is becoming increasingly strategic to all types of organizations and with many companies struggling to create a meaningful impact with this emerging technology, this work—based on the combined experience of 10 organizations that display excellence and expertise on the subject—shares the best practices, discusses the management aspects and sociology that drives success, and uncovers the five key aspects behind the success of some of the top business analytics program...

The ITIL 4 Digital IT and Strategy (DITS) reference and revision guide is one of five ITIL 4 revision aids published by TSO, following on from ITIL 4 Foundation revision guide. It focuses on the alignment of digital business strategy with IT strategy. It also covers how disruption from new technologies is impacting organizations and how businesses are responding. Key topics include, using DITS in an organization, DITS and digital disruption, strategic approaches for digital organizations, ...

Strategic Consulting Frameworks" by Fleuron Consulting is a comprehensive workbook designed for professionals in management consulting, business strategy, corporate training, and MBA students. This 2024 publication delves into various strategic consulting frameworks, vital for problem-solving, decision-making, and strategic planning across industries. Each framework is thoroughly explored with core concepts, practical applications, real-life examples, and insightful tips, ensuring a deep u...

Thinking creatively is a key skill for any manager— whether you are finding solutions to seemingly intractable problems, generating new ideas, or thinking outside the box to bring your whole operation to a new level. Every type of business, no matter its outer appearance, can benefit from a creative approach, and barriers that people often take for granted can disappear with the right insight. This practical guide will not only show you how to think creatively, but also give you the skill...

New to coaching and trying to get your head around what questions to ask, how and when to ask them? Are you more established in your coaching practice and recognise habits and themes to your questioning technique? Or perhaps you are a leader in your business and recognise that your telling, directive approach to people isn't reaping the engagement and performance of your employees?Great Coaching Questions will bring breadth, depth and variety to your coaching and leadershi...

As we move deeper into the 21st century, firms continue to struggle with the implementation of sales force technology tools and the role they play in sales representative performance. Foreseeing a changing environment, many sales organizations have begun to focus on technology-related strategies, business processes, and applications to adapt to these emerging issues. With this in mind, sales force technology usage has changed the methods of selling. Salespeople are no longer selling just a...