Quality Assurance for Social Care Agencies is specifically designed to enable you to set up a Quality Assurance system within a social services setting. Including practical checklists, it covers all aspects of Quality Assurance - from what is meant by Quality Assurance and how to implement it to how to monitor and maintain quality control. Examples and details of experiences are included to help you get it right first time.

‘Punished’ is the inspiring true story of an unusual little girl, Vanessa, whose childhood was devastated by torture and abuse at the hands of her sadistic mother. Vanessa was nearly destroyed until she discovered a secret that ultimately saved her life.From the age of 3, Vanessa lived in daily terror of her mother's unpredictable rage. If she was 'naughty', her mother would lash out at her – with beatings, torture, starvation and making Vanessa sleep in their garden's pigsty, tied...

In this definitive work, two-time Pulitzer finalist Jason DeParle, author of A Good Provider Is One Who Leaves, cuts between the mean streets of Milwaukee and the corridors of Washington to produce a masterpiece of literary journalism. At the heart of the story are three cousins whose different lives follow similar trajectories. Leaving welfare, Angie puts her heart in her work. Jewell bets on an imprisoned man. Opal guards a tragic secret that threatens her kids and her life. DeP...

Begun in 1891, the Children's Aid Society of Toronto is the largest child welfare agency in North America. It has played a leading roll as an advocate of children's welfare; it has been instrumental in influencing child welfare practice not only in Ontario but all of Canada and elsewhere. With an emphasis on the post-World War II period, A Legacy of Caring examines the political, social, and economic factors that led to changes within the society itself as well as developments in ...

The Oxford Handbook of Health Economics provides an accessible and authoritative guide to health economics, intended for scholars and students in the field, as well as those in adjacent disciplines including health policy and clinical medicine. The chapters stress the direct impact of health economics reasoning on policy and practice, offering readers an introduction to the potential reach of the discipline. Contributions come from internationally-recognized leaders in health econ...

Published in association with Save the ChildrenPriscilla Alderson examines the often overlooked issue of the rights of young children, starting with the question of how the 1989 UN Convention on the Rights of the Child applies to the youngest children, from birth to eight years of age. The question of finding a balance between young children's rights to protection, to provision (resources and services) and to participation (expressing their views, being responsible) is discussed. T...

Why do some mothers and babies take to breast feeding while others don't? And what are the emotions involved for mother and baby when the baby rejects a feed, or when breast feeding stops? What happens when parents and their babies have to negotiate separations, or deal with night-time crying? What if your baby's distress makes you feel that you cannot cope? This book takes the reader through the entire first year of a baby's life, anticipating parents' questions and covering topics rangin...

A thorough exploration of diversity and social justice within the field of social workMulticultural Social Work Practice: A Competency-Based Approach to Diversity and Social Justice, 2nd Edition has been aligned with the Council on Social Work Education's 2015 Educational Policy and Standards and incorporates the National Association of Social Workers Standards of Cultural Competence. New chapters focus on theoretical perspectives of critical race theory, ...

For some, self-counselling may be a valuable substitute for face-to-face counselling, for others it can provide a support to professional counselling sessions. In this practical self-help book, William Stewart introduces many self-counselling skills and techniques and uses case studies, and exercises working with dreams, imagination and intuition, to develop both a deeper self-awareness and the ability to solve propblems.

America's elderly population is soaring, presenting numerous challenges for policymakers in the United States. Other developed nations with aging populations face similar problems. There will be fewer workers relative to retirees in coming decades and the elderly are also expected to live longer. The impact of these demographic changes in the United States is likely to be challenging, especially for America's system of social security. Solomon offers new perspectives on how to meet the fut...

This ebook is a selective guide designed to help scholars and students of criminology find reliable sources of information by directing them to the best available scholarly materials in whatever form or format they appear from books, chapters, and journal articles to online archives, electronic data sets, and blogs. Written by a leading international authority on the subject, the ebook provides bibliographic information supported by direct recommendations about which sources to consult and ed...

This book offers a powerful new approach to policy studies. Drawing on recent perspectives from social constructionism, discourse analysis, the sociology of social problems and feminism, Carol Bacchi develops a step-by-step analytical tool for deconstructing policy problems. Her `What′s the Problem?′ approach encourages students to reflect critically upon the ways in which policy problems get constructed within policy debates and policy proposals.