A significant shift is taking place in libraries, with the purchase of e-resources accounting for the bulk of materials spending. Electronic Resource Management makes the case that technical services workflows need to make a corresponding shift toward e-centric models and highlights the increasing variety of e-formats that are forcing new developments in the field.Six chapters cover key topics, including: technical services models, both past and emerging; staffing and workflow in electroni...

Domain analysis is the process of studying the actions, knowledge production, knowledge dissemination, and knowledge-base of a community of commonality, such as an academic discipline or a professional community. The products of domain analysis range from controlled vocabularies and other knowledge organization systems, to scientific evidence about the growth and sharing of knowledge and the evolution of communities of discourse and practice.In the field of knowledge organization- both the...

Here is a concise guide to the nuts and bolts of converting flat media (books, papers, maps, posters, slides, micro formats, etc) into digital files. It provides librarians and archivists with the practical knowledge to understand the process and decision making in the digitization of flat media. Instead of having to learn by trial and error, they will get a well-rounded education of the practical aspects of digitization and have a better understanding of their options. This is the stuff t...

Digital Information Strategies: From Applications and Content to Libraries and People provides a summary and summation of key themes, advances, and trends in all aspects of digital information at the present time. This helpful resource explores the impact of developing technologies on the information world. Written from an international perspective, the book emphasizes key current topics and future developments. The publication is based on a dynamic set of contents that respond to, and ant...

Managing ebook Metadata in Academic Libraries: Taming the Tiger tackles the topic of ebooks in academic libraries, a trend that has been welcomed by students, faculty, researchers, and library staff. However, at the same time, the reality of acquiring ebooks, making them discoverable, and managing them presents library staff with many new challenges. Traditional methods of cataloging and managing library resources are no longer relevant where the purchasing of ebooks in packages and demand...

Rural and small public libraries provide invaluable services to their communities. These information institutions operate in areas that, when compared to national averages, have poor broadband accessibility and weaker connection speeds, low home internet adoption rates, higher unemployment rates, and less per capita access to doctors and other healthcare providers. Public libraries help to bridge these divides and help to mitigate the impact of these geographic and socioeconomic disadvanta...

Before the Web existed, anyone who wanted free information had to use the library. Now, a wealth of information on every possible service is accessible online. To compete in the digital age, libraries must provide outstanding customer service to their virtual users.In Serving Online Customers: Lessons for Libraries from the Business World, Donald A. Barclay carefully examines business literature to identify the best customer service practices of online companies and shows readers h...

Award-winning information theorists and practitioners Pearlstein and Matarazzo have assembled a group of top international authors with experience in public, academic, government, and special library settings, including experienced independent information professionals, to address the critical issues facing Information Management (IM) today.This new handbook provides a context for approaching the world in which information professionals work; a tool, the Balanced Scorecard, to help...

Drawing upon the author's on going research into information literacy, Information Literacy Landscapes explores the nature of the phenomenon from a socio-cultural perspective, which offers a more holistic approach to understanding information literacy as a catalyst for learning. This perspective emphasizes the dynamic relationship between learner and environment in the construction of knowledge. The approach underlines the importance of contextuality, through which social, cultural and emb...

Citation Tracking in Academic Libraries: An Overview presents results from the overarching need for researchers to get relevant advice for their scholarly pursuits. This is even more critical in the fast changing environment, where even those who are established scholars find the new scholarly publishing paradigm hectic, and amateurs get easily intimidated. In the wake of the competitive ranking of universities, there is an added requirement for faculty to be involved with research activit...

Multilingual information is in high demand in today's globalised economy. Industry and market globalisation, intensified collaboration between European countries, technological developments, the advent and consolidation of the Internet, the rise of electronic business, and the increased use of electronic documents are some of the factors that have fuelled this need. Multilingual Information Management draws on previous empirical research to explore how information and technologies are used...

Have you ever looked at your Library's key performance indicators and said to yourself "so what!"? Have you found yourself making decisions in a void due to the lack of useful and easily accessible operational data? Have you ever worried that you are being left behind with the emergence of data analytics? Do you feel there are important stories in your operational data that need to be told, but you have no idea how to find these stories? If you answered yes to any of these questions, then ...