The leading program evaluation reference, updated with the latest tools and techniquesThe Handbook of Practical Program Evaluation provides tools for managers and evaluators to address questions about the performance of public and nonprofit programs. Neatly integrating authoritative, high-level information with practicality and readability, this guide gives you the tools and processes you need to analyze your program's operations and outcomes more accurate...

A 2020 CHOICE Outstanding Academic TitleHow officials reporting to both executive officials and congressional representatives work to keep the government honest, efficient, and effective.Inspectors general are important players in the federal government, and their work often draws considerable public attention when one of them uncovers serious misdeeds or mismanagement that make the headlines. This book by two experts in public policy provides a comprehensive...

In the public and nonprofit arenas, leaders face the unique challenge of protecting the public interest while implementing organizational change initiatives. To succeed, these leaders must build organizations that are “change-centric,” carefully weigh and prepare for the risks of change, and develop a change-oriented leadership style that authors Kee and Newcomer call transformational stewardship.A comprehensive approach to leading change, Transforming Public and Nonprofit Organiza...

The completely revised and expanded edition of a fundraising classicStrategic Fund Development became an instant classic the day the first edition was released. Now in this expanded third edition, it has been revised cover-to-cover with relevant new information and useful new tools and resources.The book addresses the needs for fundraisers of every level of expertise. Experienced development officers find this an invaluable reference tool for educa...

With Peter Drucker's five essential questions and the help of five of today's thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance.Peter Drucker's five questions are:What is our Mission? w...

“This is perhaps the best book on negotiating ever written. Roger’s powerful, practical principles will save or make you a fortune in the months and years ahead.” —Brian Tracy, author, Eat That Frog! and Million Dollar Habits“This is the one negotiating book that really opened my eyes and gave me practical tools I could use immediately.” —Timothy Ferriss, bestselling author of The 4-Hour Work Week“A fast, entertaining read that sh...

This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to engage in more effective learning and decision-making conversations. It offers over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, and why particular questions are most useful.

Your easy-to-follow primer on the exciting world of import/exportWith an increased focus on global trade, this new edition of Import/Export Kit For Dummies provides entrepreneurs and small- to mid-sized businesses with the critical, entry-point information they need to begin exporting their products around the world—as well as importing goods to sell. Inside, you'll find the most up-to-date information on trade regulations, where to turn for additional gui...

It is necessary for a prince wishing to hold his own to know how to do wrong, and to make use of it or not according to necessity. —Niccolò Machiavelli, The Prince Greed. Lies. Corruption. These are the foundational elements of the American Mafia story. Here, the pursuit of power overshadows even the desire for a dollar, and self-interest outweighs the greater good. It's a world that's foreign to the average American—or is it? The values of our democracy and those of Mafia culture are sepa...

The book gives current and future business leaders an introduction to some of the common intellectual and ethical challenges managers in volatile and complex environments face in satisfying the competing needs of their global stakeholders.It does this by letting readers experience real-world situations based on case studies of major corporations from a range of industries operating in high-risk contexts.Readers learn to systematically analyze complicated scenarios, develop ...

A democracy should reflect the views of its citizens and offer a direct connection between government and those it serves. So why, more than ever, does it seem as if our government exists in its own bubble, detached from us? In reality, our democracy is not performing as it should, which has left us fed up with a system we no longer trust. Moreover, we lack a mechanism to fix what's broken, because there is no incentive for politicians and civil servants to make government more accountable...

A practical, step-by-step guide to leading change efforts for sustainable resultsLeading Change Step-by-Step offers a comprehensive and tactical guide for change leaders. Spiro's approach has been field-tested for more than a decade and proven effective in a wide variety of public sector organizations including K-12 schools, universities, international agencies and non-profits. The book is filled with proven tactics for implementing change successfully, wi...