Do you want to have a rewarding experience talking with your prospects and donors to invest in your organization? If you answered yes; yet, maybe need a little help with this, then Ken Ramsay's new book is for you.This book will help you seamlessly engross your prospective donors in a meaningful decision-making process that leads to heartfelt gifts.Empowerment Dialogue explores a complete approach to interacting with prospective donors to secure gifts, both current and deferred, th...

More than 6,000 words and phrases that make the difference between "yadda-yadda-yadda" and copy that sellsLooking for a better way to say "authentic?" Words That Sell gives you 57 alternatives. How about "appealing?" Take your pick from 76 synonyms. You'll even find more than 100 variations on "exciting." Fully updated and expanded, this edition of the copywriting classic is packed with inspiration-on-demand for busy professionals who need to win customers...

Supercharge your writing skills . . . by the end of the week!In the workplace, your writing speaks volumes about you. Whether you’re crafting a three-line message or a 300-page report, you need to write in a polished, professional way—regardless of your position or profession.The McGraw-Hill 36-Hour Course in Business Writing and Communication puts you on the fast track to becoming a strong, persuasive business writer. Complete with exercises, self...

Learn Everything You Can From Every Type of BossManagers come in all varieties, and unfortunately you don't get to choose your preference. Too often, we find ourselves working for people who are tough to work for, difficult to "decode," or brilliant but inaccessible. Managing Your Manager is the answer to dealing with a problematic supervisor.Placing manager "types" into real-world categories--from the Bully, Scientist, and Star to the Geek, Parent, and Con Artis...

Spread your message instantly and easily—even on a shoestring budget“In a world that seems to be overpopulated with social media experts, Heather is the real thing. Her passion and intuition have made her an invaluable resource to the nonprofit community.”—Danielle Brigida, digital marketing manager, National Wildlife Federation“For over 10 years Heather has been my primary reference point for all things pertaining to online communit...

If money were about math, none of us would be carrying any debt.The numbers are simple. What’s complicated is what we do with money. We use money to soothe our feelings and buy respect, to show how much we care or how little. We don’t simply earn, save, and spend money: we flirt with it, crave it, and scorn it; we punish and reward ourselves with it.Without realizing it, we give money meaning it doesn’t really have—what former psychiatrist and current busin...

The Right Phrase for Every Situation . . . Every TimeCommunication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient...

Make the business of society your businessNo one knows the business of social entrepreneurship better than Rupert Scofield. Cofounder and president of FINCA International—a nonprofit microfinancing institution with 7,000 employees serving 750,000 customers in 21 countries—Scofield has been a social entrepreneur for 40 years.In The Social Entrepreneur’s Handbook, Scofield leads you through the entire process of starting up and running a nonprofit, sharing...

CAPTURE THE ONBOARDING MARGIN WITH THE "4 PILLARS" OF SUCCESSFUL ONBOARDING"Bringing a new employee on board can be the start of a rewarding relationship or the beginning of a missed opportunity. This smart book can teach you how to make the most of each employee's career starting on Day One."—Daniel H. Pink, author of DRIVE and A WHOLE NEW MIND"This book has the potential to change the way that we think about new hires and what ...

A Crash Course in Writing Powerful, Persuasive Grants!"Grant Writing 101 provides straightforward and effective strategies for improving results. It is a wonderful reference guide for experienced fundraisers and an invaluable 'how-to' manual for those starting their careers."—Emmett D. Carson, Ph.D., CEO and President, Silicon Valley Community Foundation"This new book is an essential tool in helping nonprofits manage grant writing by k...

From the bestselling author of The No-Cry Sleep Solution--everything parents need to know during their baby's first yearGentle Baby Care provides immediate answers to the daily questions that arise when caring for a baby. Written by bestselling author and parenting expert Elizabeth Pantley, this valuable guide includes information and practical tips to allow readers to choose the gentle, loving solutions that best suit their parenting style and th...

Delivering E-Learning describes a new and better way of understanding e-learning. The author looks at overcoming objections to e-learning and acknowledging poor past practice before presenting a new strategic approach. It places the emphasis firmly on learning, not the technology, de-mystifying the jargon and de-bunking industry myths.The current way most people look at e-learning is flawed, and this means they are missing its full potential. This book provides a clear fra...