Greatness is not a state you reach, nor a title you are given. It's a lifestyle-excellencetranslated into action. Greatness is a verb.As much parable as memoir, this is the story of Keith Sadan in his ownwords: from a working-class corner of the Rust Belt to an eminent HRexecutive and personal coach who has lived, worked, and traveled across theglobe. It is a tale full of practical lessons based on the principles of ...

The business section of any bookstore is full of biographies that celebrate celebrity billionaires and superstar CEOs. While such stories can be motivational, they tend to gloss over the gritty details and therefore are not all that relatable or useful to the everyday businessperson. Mark Haertzen's memoir is different. Think of Mark as the serial entrepreneur next door - an ordinary guy who, by most standards, achieved extraordinary success - which is what makes his story so interesting,...

Mark Haertzen IS NOT a celebrity billionaire or superstar CEO. Think of him as the serial entrepreneur next door — an ordinary guy who, by most standards, achieved extraordinary success — which is what makes his story so interesting, relevant, and practical.Stay Thirsty chronicles Mark’s 60-year entrepreneurial journey, which began at the age of 6, with refreshing honesty and humility. He describes not only his biggest wins, but also the gut-wrenching failures and insecurities he ov...

Greatness is not a state you reach, nor a title you are given. It's a lifestyle-excellence translated into action. Greatness is a verb.As much parable as memoir, this is the story of Keith Sodan in his own words: from a working-class corner of the Rust Belt to an eminent HR executive and personal coach who has lived, worked, and traveled across the globe. It is a tale full of practical lessons based on the principles of servant leadership and Keith's hard-earned experience: how to ...

Retirement has changed, and America’s most trusted career counselor is here to guide you through your own Retirement Reinvention“Robin Ryan is the most knowledgeable career expert in the nation today.” —PBSFor twenty years, Robin Ryan has been helping clients get the most out of their careers and their lives. Now, in Retirement Reinvention, she shatters the myths of retirement. The old model of retirement is changing. The ...

KaBOOM! is the powerful, uplifting journey of a man who grew up in a group home with his seven brothers and sisters and went on to build a world-class nonprofit that harnesses the power of community to improve the lives of children.In 1995, Darell Hammond read an article in the Washington Post about an unthinkable tragedy: Two young children suffocated in a car on a hot summer day in southeast Washington, DC. The story indicated that the children had nowhere to pl...

**NATIONAL BESTSELLER"A long overdue and urgent manifesto.” —Seth Godin"Hosts of all kinds, this is a must-read!" —Chris Anderson, owner and curator of TEDAn exciting new approach to how we gather that will transform the ways we spend our time together—at home, at work, in our communities, and beyond.**In The Art of Gathering, Priya Parker argues that the gatherings in our lives are lackluster and unproductive—which they don't have to be. We rely to...

SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a home-based consultancy to a multinational brokerage, can turn more prospects into clients and keep them. SELLING THE INVISIBLE covers service marketing from start to finish. Filled with wonderful insights and written in a roll-up-your-sleeves, jargon-free, accessible style, such as:Greatness May Get You NowhereFoc...

“Brimming with stories of sacrifice, courage, commitment and, sometimes, failure, the book will support anyone pondering a major life choice or risk without force-feeding them pat solutions.”—Publishers WeeklyIn What Should I Do with My Life? Po Bronson tells the inspirational true stories of people who have found the most meaningful answers to that great question. With humor, empathy, and insight, Bronson writes of remarkable individuals—from you...

In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world.Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original

The host of the hit reality show The Apprentice presents an invaluable collection of grounded, hard-hitting advice on business success, from people who have made it to the boss’s chair at some of America’s most thriving companies.How can you find the way to the top?Ask people who are already there.Because you can’t know it all. No matter how smart you are, no matter how comprehensive your education, no matter how wide-ranging your business experience, there’s simply...

The path to success is rarely easy or direct, and good mentors are hard to find. In Gillian Zoe Segal's Getting There: A Book of Mentors , thirty leaders in diverse fields share their secrets to navigating the rocky road to the top.In an honest, direct, and engaging way, these role models describe the obstacles they faced, the setbacks they endured, and the vital lessons they learned. They dispense not only essential and ...