Do human resource management practices actually work? This timely and engaging volume examines the links between people management practices and organizational performance. Focusing on the implementation and impact of HR strategies, the book puts forward a model, which draws attention to:The importance of the culture and values of the organizationThe needs of professional knowledge workersThe links between human resources and ...

**“Anyone who has to work should read How to Work for an Idiot.”—USA Today“There is no question that How to Work for an Idiot is a subversive book. People will pick it up expecting a tasty blend of commiseration and advice. They will put it down thinking, to paraphrase the famous line from the cartoon character Pogo, ‘We have met the idiot, and he is us.’”—The New York Times**Was it a typo when a CEO mandated that the organi...

#1 New York Times bestselling author John C. Maxwell responds to the most popular questions he's received to help readers achieve greater success.John Maxwell, America's #1 leadership authority, has mastered the art of asking questions, using them to learn and grow, connect with people, challenge himself, improve his team, and develop better ideas. In this compact derivative of Good Leaders Ask Great Questions, he gives detailed answers to the mos...

This classic pioneering book provides keen insight into workplace diversity. With new tips, tools, and strategies for peacocks and penguins alike, your organization will flourish and take flight!Through the story of Perry the Peacock and his fine feathered friends, authors BJ Gallagher and Warren H. Schmidt bring to life the challenges of birds of different feathers who struggle to be successful in the conformity-minded Land of Penguins. Their travails illuminate t...

Should I tell my boss what I think of him?"How can I be more political and still be myself?"I have to sack my friend or fire someone better."I am a foreigner and my views are ignoredTypical conundrums faced by many of us, and just a few of the hundreds sent every week to Lucy Kellaway's popular 'agony aunt' column in the Financial Times. The sharp down-to-earth advice is invaluable for anyone negotiating the minefield of the modern office. Whether it's a problem of working with an ex-lover...

For anyone who hires employees this is a must-have book. It is also essential for anyone searching for a new job. This new book contains a wide variety of carefully worded questions that will help make the employee search easier. These questions can help everyone in the working world.

Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.

The idea of leadership failure and derailment has been brushed under the carpet for far too long and only now are statistics appearing on the sheer number of leaders who fail at their jobs. Backstabbers and Bullies provides the latest psychiatric and clinical perspectives on dark-side behaviour, including:- recognising and coping with over-confident, narcissistic and psychopathic leaders;- causes of leadership derailment and failure;- corrupt corporate cultur...

Leslie S. Pratch is a practicing psychologist who focuses on assessing and coaching executives who occupy or are candidates for top positions in business organizations. In this book, she shares insights from more than twenty years of executive evaluations and offers an empirical method of identifying executives who will be effective within organizations—and to flag those who will ultimately fail—by evaluating hidden aspects of personality and character.Pratch compares candidates wi...

In a difficult economic climate it is more important than ever to manage bad behaviour in the workplace and minimize the damage negative and destructive employees can have on an organization. This book looks at the problems companies can face but also shows how to resolve these issues and work towards a positive outcome.

This first volume to analyze the science of meetings offers a unique perspective on an integral part of contemporary work life. More than just a tool for improving individual and organizational effectiveness and well-being, meetings provide a window into the very essence of organizations and employees' experiences with the organization. The average employee attends at least three meetings per week and managers spend the majority of their time in meetings. Meetings can raise individuals, te...

Ready to take your career to the next level? Find out everything you need to know about beating bullying at work with this practical guide.Bullying at work can take many forms, from unreasonable pressure to snide comments to overt abuse. Unfortunately, this unpleasant behaviour is relatively widespread in the modern professional world and can leave victims feeling worthless and powerless. If you are in this situation, it is important to know that bullying is never ...