Adjudicating Employment Rights compares and analyses institutions for resolving employment rights disputes in ten countries. In addition to detailed individual chapters, the study offers a theoretical perspective and an evaluation of national institutions against key yardsticks.

This book examines the impact of public sector reforms and reorganisations on the experiences of the UK public sector's six million workers and those employed in the private sector but providing public services. Chapters bring long-standing topics up-to-date, such as worker representation and reward.

Addressing the nature and causes of the wealth of nations, Adam Smith made one of the most potent contributions to subsequent ideological history. In the West since the early-19th century he has been the patron saint of homo economicus. More recently, successive British governments have invoked his policy recommendations of free trade and laissez-faire to aid their extension of privatization and market effectiveness into areas such as health and education. Smith, however, not only viewed m...

How can we intervene in the systemic bureaucratic dysfunction that beleaguers the public sector? De Jong examines the roots of this dysfunction and presents a novel approach to solving it. Drawing from academic literature on bureaucracy and problem solving in the public sector, and the clinical work of the Kafka Brigade-a social enterprise based in the Netherlands dedicated to diagnosing and remedying bureaucratic dysfunction in practice, this study reveals the shortcomings of conventional...

We live in the age of Computer Business Systems (CBSs) -- the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process. CBSs are especially dysfunctional, Head argues, when they apply their disembodied expertise to transact...

Although the information age offers individuals from all walks of life the power to make their voices heard, we often end up with a cacophony of competing voices rather than a conversation. With so many people empowered to join the decision-making process, the number and diversity of stakeholders in governance situations poses a special challenge: how do you steer when so many hands are on the wheel?Catalytic Governance offers a proven approach to managing this challenge, ...

Looking at recent developments around the world, it seems that democratic values -- from freedom of association and speech to fair and free elections and a system of checks and balances -- have come under threat. Experts have, however, disproportionately focused on the problems of democracy in the West, and pointed to familiar sets of shortcomings and emerging deficiencies. By contrast, and with few exceptions, there is less attention to assessing the numerous efforts and innovative activi...

This book constitutes the proceedings of the 16th International Conference on Perspectives in Business Informatics Research, BIR 2017, held in Copenhagen, Denmark, in August 2017.This year the BIR conference attracted 59 submissions from 23 countries. They were reviewed by 45 members of the Program Committee, and as a result, 17 full papers and 3 short papers were selected for presentation at the conference and publication in this volume. They are organized in sections on enterpris...

In the wake of the economic crash, public policy is in search of a new moral compass. This book explains why the Third Way's combination of market-friendly and abstract, value-led principles has failed, and shows what is needed for an adequate replacement as a political and moral project. It criticises the economic analysis on which the Third Way approach to policy was founded and suggests an alternative to its legalistic and managerial basis for the regulation of social relations.

The topic of safety and security in the tourism industry is of vital importance globally. In recent years, and mainly after the 9/11 event, both academics and practitioners have started to look into crisis management issues seeking workable solutions in order to mitigate the negative impacts of safety and security incidences on the tourism industry and affected destinations. Tourism, Safety and Security: a multi dimensional analysis brings together the writings of international leading aca...

This comprehensive survey of continuity and change in trade unions looks at five primarily English-speaking countries: the USA, Canada, Australia, New Zealand and the UK. The authors consider the recent re-examination by trade union movements of the basis of union organization and activity in the face of a harsher economic and political climate. One of the impetuses for this re-examination has been the recent history of unions in the USA. American models of renewal have inspired Australia,...

How have the workings of the British civil service changed over the past forty years? In this new memoir, Sir Brian Unwin discloses his veritable wealth of experience behind the scenes of British government. His reflections chart a course from his education at Oxford and Yale, through to a seven year stint as President of the European Investment Bank. On the way, his vivid and diverse career spanned diplomatic posts in Ghana and Southern Rhodesia, time at the Treasury and the chairmanship ...