In education, change is inevitable. But despite this, most school change projects falter because they miss what matters most: the human element. Change Starts Here revolutionises how we think about educational change by putting people back at the heart of the process.This groundbreaking book unveils a practical approach that transforms how schools navigate change. At its core lies the innovative double diamond model, a powerful framework that helps school communities disco...

A new, fully revised edition.The culture of an organisation can mean the difference between success and failure. Leaders cast long shadows, and if you want to change the culture you have to walk the talk. This book shows you how.Walking the Talk covers everything from measuring corporate culture to changing people's behaviour (including your own) and describes in detail six archetypes of company culture: Achievement, Customer-Centric, One-Team, Inn...

Burnout is costing us. There are the personal costs to health and finances, organisational costs in lost productivity and sick leave, and national costs when it comes to healthcare services and similar. Following her own first-hand experience, as well as the countless similar scenarios she’s seen in her role as an executive coach, Suzi McAlpine has created a book about burnout to help create environments and organisational cultures that reduce its occurrence. This couldn’t come at a more i...

Fifty key ideas that have changed the way we think about why we behave the way we do while at work.The world of work is full of ideas. Some of these ideas shape the work we do and the way we do it. But it can often be hard to sort the wheat from the chaff.When ideas really do break new ground and change the way we think about what we do, they can help all of us to be better, happier, and more productive. The trick is to know which ones offer the most reliab...

Widely recognised as a leading practical resource on coaching and mentoring, The Coaching and Mentoring Learning Resource Manual by Jimmy Petruzzi combines an understanding of coaching and mentoring principles, skills, attitudes and behaviours, along with practical guidance and a comprehensive tool kit for coaches and mentors. A pragmatic and passionate learning resource that establishes the many benefits of coaching and mentoring in order to create a working environment for individuals an...

Now a billion dollar industry, executive coaching is one of the fastest-growing sections of the coaching market and is widely used by senior managers and chief executives in large organisations.In this accessible guide, fully updated for this second edition, Patricia Bossons, Jeremy Kourdi and Denis Sartain offer clear explanations of key coaching theories before putting that theory into context with a comprehensive selection of practical tools and techniques. Benefits and uses of e...

The Leader’s Guide to Coaching & Mentoring is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring – such as how to structure a session – as well as core content on:· The skills required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming· The established processes

Creating a Coaching Culture will help coaches and coaching companies to be more effective in the market place, by using an approach that works to create a coaching culture and integrates coaching well into organisations

This practical and accessible book focuses on the interview, which forms a key part of the Police Recruit Assessment Process. This book identifies the nature of the interview and fully explains what to expect in the way of interaction with the assessor. It offers clear guidance on preparation for, and performance in, the interview and identifies the core competencies tested within the exercise. The range of practice exercises and detailed guidance increases confidence and competence and he...

Why is coaching in organisations growing in popularity? Why do organisations need a coaching culture? The answer for many organisations is the search for competitive advantage and success in an ever changing world. The word coach is derived from the method of horse drawn transport – which was the quickest way to get from A to B. Today, the word has come to mean, in many quarters, an intervention that facilitates an individual unlocking their full potential. The sole purpose of this busines...

The aim of this book is primarily to enable those wanting to invest in coaching to be able to do so in the most effective way whether they are doing this as an organisation or as an individual. It illustrates the impact coaching can have and identifies changes in leadership and management demands and expectations. We consider what a coachee gets out of coaching, different formats for coaching and its potential value at Board level, including for the Chief Executive Officer, and for other i...

The experts' guide to how to manage and work with the people and teams you are responsible for. Here are the checklists compiled by the CMI's experts on the aspects that are most crucial to getting the most from those you have to manage and work with, on such topics as:Getting the right people and getting the people right; Team briefing; Effective verbal communication with groups; Facilitating; Developing trust; Empowerment; Successful delegation; Setting SMART objectives; Motivati...