NEW YORK TIMES BESTSELLER • Learn the negotiation model used by Google to train employees worldwide, U.S. Special Ops to promote stability globally (“this stuff saves lives”), and families to forge better relationships.A 20% discount on an item already on sale. A four-year-old willingly brushes his/her teeth and goes to bed. A vacationing couple gets on a flight that has left the gate. $5 million more for a small business; a billion dollars at a big on...

NEW YORK TIMES BESTSELLER • Learn the negotiation model used by Google to train employees worldwide, U.S. Special Ops to promote stability globally (“this stuff saves lives”), and families to forge better relationships.A 20% discount on an item already on sale. A four-year-old willingly brushes his/her teeth and goes to bed. A vacationing couple gets on a flight that has left the gate. $5 million more for a small business; a billion dollars at a big on...

In business, the right behaviours matter. But getting it right is tricky. Even when we acknowledge the need to change what we do and how we do it, life has a habit of getting in the way, upsetting even the best-laid plans. And just how do we manage those situations that can provoke even the most rational among us into behaving in ways we would rather forget? Triggers confronts head-on the challenges of behaviour and change, looking at the external factors (or 'triggers') - both negative an...

In today's workplace, good manners matter more than ever.Blending different generations, genders, and cultures brings energy and fresh perspectives to the workplace. But the flip side is an environment ripe for confusion and social blunders. Mix in increasingly open-plan workplaces and constant connectivity, and the chance that we'll unintentionally annoy or offend others increases exponentially.Exactly what are the rules these days? Is it acceptable to tex...

From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation.Whether you’ve “seen it all” or are just starting out, Negotiation Genius will dramatically improve your negotiating skills and confidence. Drawing on decades of behavioral research plus the experience of thousands of business clients, the authors take the mystery out of preparing for and exe...

Based on the single largest neuromarketing study ever conducted, Buyology reveals surprising truths about what attracts our attention and captures our dollars. Among the long-held assumptions and myths Buyology confronts:• Sex doesn’t sell - people in skimpy clothing and provocative poses don’t persuade us to buy products.• Despite government bans, subliminal advertising is ubiquitous — from bars to supermarkets to highway...

**A frank, hands-on guide to using AI at work, unpacking for the curious and skeptical alike the “24 Laws” of AI and revealing strategies that businesses of every size can use to free up time, innovate, and add to the bottom line—from a Wall Street Journal tech columnist“The antidote to AI panic. Read it. You’ll breathe easier.”—Scott Galloway, NYU Stern School of Business professor and co-host of Pivot with Kara Swisher“A clear, practical, and hype-free g...

**You’ve heard of IQ and EQ. But in today’s world, they’re no longer enough. We need the Agility Quotient (AQ).“Holistic, practical, and easy to digest (without feeling corporate). If you’re looking for a quick, yet addictive read about how to manage uncertainty, this is one of those books that will make you feel a little more steady.”—theSkimm**In a time defined by nonstop disruptions, when jobs vanish overnight, industries evolve in months, and yesterday’s rules ...

Discover a wealth of business etiquette in this invaluable resource book that helps prevent bad behavior in the workplace.What are the rules for business etiquette today? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings?In today’s workplace, manners matter more than ever. With an increasing amount of open-plan workplaces...

A collection of cures for writer's block, plotting and characterization issues, and other ailments writers face when completing a novel or memoir, prescribed by the director of creative writing at Ohio University.People want to write the book they know is inside of them, but they run into stumbling blocks that trouble everyone from beginners to seasoned writers. Drawing on his years of teaching at both the university level and at writing workshops across the countr...

A science-based, practical blueprint for cultivating a life—at work and at home—full of belonging, joy, and vitality, from the New York Times bestselling author of The Culture CodeWhat is a meaningful life, and how do we make one? How do certain communities foster closeness, fulfillment, happiness, and energy?In Flourish, bestselling author and leading culture expert Daniel Coyle trains his eye on the groups and people who demonst...

**"A world-class intellectual. . . . [Colin Woodard’s] research can help Americans rediscover their common identity in spite of all the attempts to divide them." —Garry Kasparov"A powerful paradigm for understanding the defining hot button issues of contemporary America and the action we can take to bridge our cultural divisions and save the republic." —The Next Big Idea Club“A lucid exercise in political geography with tremendous—and disturbing—explanatory power.” —Kir...