Now in ebook format.A concise, straightforward book on how to handle difficult people in your personal or professional life.

There's no way around it: From the point of view of the difficult people in our lives, we're the ones being difficult. If only we would stop resisting and agree that the person we're calling "difficult" is right and we need to do exactly what s/he tells us to do. Of course, this is exactly what we're thinking about her/him. It may seem counterintuitive, but once we stop being "difficult," from the point of view of the other person, the other person will stop being difficult as well. This b...

DON’T LET PROBLEM PEOPLE GET TO YOU!Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus o...