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Come Gestire il Call Center. Tecniche Efficaci di Gestione per Ottenere il Massimo Risultato. (Ebook Italiano - Anteprima Gratis)

Tecniche Efficaci di Gestione per Ottenere il Massimo Risultato

by Chiara Munzi ...

Programma di Come Gestire il Call CenterTecniche Efficaci di Gestione per Ottenere il Massimo RisultatoCOME FUNZIONA UN CALL CENTERL'importanza di curare bene il call center per mantenere buoni rapporti con la clientela.Quali sono le sei figure chiave all'interno di un call center.Cosa significa essere efficienti in un call center.Quanto conta l'ambiente lavorativo in questo settore e come deve ... Read more

$14.99 CAD or Free with Kobo Plus

Programma di Come Gestire il Call CenterTecniche Efficaci di Gestione per Ottenere il Massimo RisultatoCOME FUNZIONA UN CALL CENTERL'importanza di curare bene il call center per mantenere buoni rapporti con la clientela.Quali sono le sei figure chiave all'interno di un call center.Cosa significa essere efficienti in un call center.Quanto conta l'ambiente lavorativo in questo settore e come deve
... Read more
Citrix XenApp® 7.5 Desktop Virtualization Solutions

by Andy Paul ...

If you are a Citrix® engineer, a virtualization consultant, or an IT project manager with prior experience of using Citrix XenApp® and related technologies for desktop virtualization and want to further explore the power of XenApp® for flawless desktop virtualization, then this book is for you. ... Read more

$33.69 CAD or Free with Kobo Plus

If you are a Citrix® engineer, a virtualization consultant, or an IT project manager with prior experience of using Citrix XenApp® and related technologies for desktop virtualization and want to further explore the power of XenApp® for flawless desktop virtualization, then this book is for you.
... Read more
NGINX HTTP Server

Harness the power of NGINX with a series of detailed tutorials and real-life examples

by Gabriel Ouiran, Martin Bjerretoft Fjordvald, Nedelcu ...

Master NGINX to elevate, accelerate, and optimize your cloud infrastructureKey FeaturesDiscover the potential of running NGINX in your environmentRun NGINX in harmony with your existing cloud infrastructureLearn how to fine-tune and adjust NGINX's configuration for best performancePurchase of the print or Kindle book includes a free PDF eBookBook DescriptionExplore the capabilities of NGINX, a ... Read more

$42.39 CAD or Free with Kobo Plus

Master NGINX to elevate, accelerate, and optimize your cloud infrastructureKey FeaturesDiscover the potential of running NGINX in your environmentRun NGINX in harmony with your existing cloud infrastructureLearn how to fine-tune and adjust NGINX's configuration for best performancePurchase of the print or Kindle book includes a free PDF eBookBook DescriptionExplore the capabilities of NGINX, a
... Read more
Introduction to Middleware

Web Services, Object Components, and Cloud Computing

by Letha Hughes Etzkorn ...

"A stereotype of computer science textbooks is that they are dry, boring, and sometimes even intimidating. As a result, they turn students’ interests off from the subject matter instead of enticing them into it. This textbook is the opposite of such a stereotype. The author presents the subject matter in a refreshing story-telling style and aims to bring the Internet-generation of students closer ... Read more

$92.28 CAD

"A stereotype of computer science textbooks is that they are dry, boring, and sometimes even intimidating. As a result, they turn students’ interests off from the subject matter instead of enticing them into it. This textbook is the opposite of such a stereotype. The author presents the subject matter in a refreshing story-telling style and aims to bring the Internet-generation of students closer
... Read more
The ABCs of LDAP

How to Install, Run, and Administer LDAP Services

by Reinhard E. Voglmaier ...

This book explores the use of Lightweight Directory Access Protocol (LDAP) as an efficient protocol. It combines all of the relevant information available on the Internet along with a number of arguments treated in the various books that are available, and provides many examples of LDAP code. ... Read more

$131.64 CAD

This book explores the use of Lightweight Directory Access Protocol (LDAP) as an efficient protocol. It combines all of the relevant information available on the Internet along with a number of arguments treated in the various books that are available, and provides many examples of LDAP code.
... Read more
CompTIA Linux+/LPIC-1 Certification All-in-One Exam Guide, Second Edition (Exams LX0-103 & LX0-104/101-400 & 102-400)

by Robb H. Tracy ...

Revised for the 2015 update to the CompTIA Linux+/LPIC-1 objectives, this value-packed exam guide covers the leading vendor-neutral credential for Linux and comes with a virtual machine configured for hands-on exercises, video training, and hundreds of practice exam questions.Get complete coverage of all the objectives included on CompTIA Linux+ exams LX0-103 and LX0-104 and LPIC-1 exams 101-400 ... Read more

$58.69 CAD

Revised for the 2015 update to the CompTIA Linux+/LPIC-1 objectives, this value-packed exam guide covers the leading vendor-neutral credential for Linux and comes with a virtual machine configured for hands-on exercises, video training, and hundreds of practice exam questions.Get complete coverage of all the objectives included on CompTIA Linux+ exams LX0-103 and LX0-104 and LPIC-1 exams 101-400
... Read more
Data Warehousing

Optimizing Data Storage And Retrieval For Business Success

by Rob Botwright ...

Introducing the "Data Warehousing: Optimizing Data Storage and Retrieval for Business Success" bundle!Unlock the full potential of your data with this comprehensive collection of four essential books: Data Warehousing Fundamentals: A Beginner's GuideDive into the foundational principles of data warehousing and learn how to build a solid framework for storing and managing your organization's data ... Read more

$10.99 CAD or Free with Kobo Plus

Introducing the "Data Warehousing: Optimizing Data Storage and Retrieval for Business Success" bundle!Unlock the full potential of your data with this comprehensive collection of four essential books: Data Warehousing Fundamentals: A Beginner's GuideDive into the foundational principles of data warehousing and learn how to build a solid framework for storing and managing your organization's data
... Read more
Rust Servers, Services, and Apps

by Prabhu Eshwarla ...

Deliver fast, reliable, and maintainable applications by building backend servers, services, and frontends all in nothing but Rust.In Rust Servers, Services, and Apps, you’ll learn:Developing database-backed web services in RustBuilding and securing RESTful APIsWriting server-side web applications in RustMeasuring and benchmarking web service performancePackaging and deploying web servicesFull... ... Read more

$65.99 CAD

Deliver fast, reliable, and maintainable applications by building backend servers, services, and frontends all in nothing but Rust.In Rust Servers, Services, and Apps, you’ll learn:Developing database-backed web services in RustBuilding and securing RESTful APIsWriting server-side web applications in RustMeasuring and benchmarking web service performancePackaging and deploying web servicesFull...
... Read more
Designing Microservices using Django

Structuring, Deploying and Managing the Microservices Architecture with Django

by Shayank Jain ...

Microservices architectures solve the multiple problems of software architecture. Django is a full-stack development framework, written in python. This book includes everything necessary for web application development, from the user views to the information storage: model, persistence, relationships, controllers, forms, validations, rest API and a very useful back office. Furthermore, the book ... Read more

$21.69 CAD or Free with Kobo Plus

Microservices architectures solve the multiple problems of software architecture. Django is a full-stack development framework, written in python. This book includes everything necessary for web application development, from the user views to the information storage: model, persistence, relationships, controllers, forms, validations, rest API and a very useful back office. Furthermore, the book
... Read more
CompTIA Cloud+ Certification Practice Exams (Exam CV0-002)

by Daniel Lachance ...

Prepare for the CompTIA Cloud+ certification exam with 700+ accurate practice questions and in-depth answer explanationsCompTIA Cloud+® Certification Practice Exams (Exam CV0-002) is filled with more than 700 realistic practice questions—including performance-based questions—to prepare you for this challenging exam. To help you understand the material, in-depth explanations of both the correct and ... Read more

$39.09 CAD

Prepare for the CompTIA Cloud+ certification exam with 700+ accurate practice questions and in-depth answer explanationsCompTIA Cloud+® Certification Practice Exams (Exam CV0-002) is filled with more than 700 realistic practice questions—including performance-based questions—to prepare you for this challenging exam. To help you understand the material, in-depth explanations of both the correct and
... Read more
AWS Certified Solution Architect Associate

Lernen Sie Und Bereiten Sie Sich Auf Die Associate-Level-Prüfung Zum Aws Certified Solutions Architect (Saa-C02) Vor - Eine Der Gefragtesten Zertifizierungen Der Branche

by Giuseppe Frusteri ...

Bereiten Sie sich auf die AWS Certified Solutions Architect - Associate-Prüfung vor? Was müssen Sie lernen? Was ist erforderlich, um die Zertifizierungsprüfungen zu bestehen?★ AWS bietet eine Liste von Services, die das Hosten von Websites, das Speichern von Daten in Datenbanken, die Entwicklung von Spielen, IoT und künstliche Intelligenz umfasst. Basierend auf den Anforderungen Ihres Unternehmens ... Read more

$12.89 CAD or Free with Kobo Plus

Bereiten Sie sich auf die AWS Certified Solutions Architect - Associate-Prüfung vor? Was müssen Sie lernen? Was ist erforderlich, um die Zertifizierungsprüfungen zu bestehen?★ AWS bietet eine Liste von Services, die das Hosten von Websites, das Speichern von Daten in Datenbanken, die Entwicklung von Spielen, IoT und künstliche Intelligenz umfasst. Basierend auf den Anforderungen Ihres Unternehmens
... Read more
Multimodal Biometric Identification System

Case Study of Real-Time Implementation

by Sampada Dhole, Vinayak Bairagi ...

This book presents a novel method of multimodal biometric fusion using a random selection of biometrics, which covers a new method of feature extraction, a new framework of sensor-level and feature-level fusion. Most of the biometric systems presently use unimodal systems, which have several limitations. Multimodal systems can increase the matching accuracy of a recognition system. This monograph ... Read more

$305.99 CAD

This book presents a novel method of multimodal biometric fusion using a random selection of biometrics, which covers a new method of feature extraction, a new framework of sensor-level and feature-level fusion. Most of the biometric systems presently use unimodal systems, which have several limitations. Multimodal systems can increase the matching accuracy of a recognition system. This monograph
... Read more
Practical Marko

Progressive HTML Rendering and Micro Front-Ends

by Damodaran Chingleput Sathyakumar ...

Series series Professional and Applied Computing (R0)
With the recent evolution of frontend frameworks toward the server, there has been a growing interest in server-side rendering and optimizing for the server to unlock greater performance gains. In this context, this book explores Marko JS—a View framework that is heavily optimized for both the server and the client—and discusses techniques using Marko that can help enterprises achieve significant ... Read more

$68.79 CAD

With the recent evolution of frontend frameworks toward the server, there has been a growing interest in server-side rendering and optimizing for the server to unlock greater performance gains. In this context, this book explores Marko JS—a View framework that is heavily optimized for both the server and the client—and discusses techniques using Marko that can help enterprises achieve significant
... Read more
HTTP - Lo mínimo que todo desarrollador web debe saber

by Marcelo Galhego ...

Todo este recorrido tiene un comienzo y creo que, si usted está buscando ser un desarrollador web pero no sabe cómo ni por dónde comenzar, este libro puede ser su primer paso en este fantástico viaje. Espero que este libro le ayude a alcanzar sus objetivos y a transformar sus sueños en realidad. ... Read more

$6.99 CAD

Todo este recorrido tiene un comienzo y creo que, si usted está buscando ser un desarrollador web pero no sabe cómo ni por dónde comenzar, este libro puede ser su primer paso en este fantástico viaje. Espero que este libro le ayude a alcanzar sus objetivos y a transformar sus sueños en realidad.
... Read more
Cloud and Serverless Computing for Scientists

A Primer

by Juan A. Añel, Diego P. Montes, Javier Rodeiro Iglesias ...

Series series Computer Science (R0)
This book offers an introduction to cloud computing and serverless computing for students, researchers and R&D organizations through several practical examples. Rather than focusing exclusively on the computational issues related to cloud computing, the authors focus on addressing the multidisciplinary applications of cloud computing for daily research work in public institutions and private ... Read more

$96.79 CAD

This book offers an introduction to cloud computing and serverless computing for students, researchers and R&D organizations through several practical examples. Rather than focusing exclusively on the computational issues related to cloud computing, the authors focus on addressing the multidisciplinary applications of cloud computing for daily research work in public institutions and private
... Read more
Windows 10. The Easy to Understand Quick Start Guide on Using Windows 10

by Bryan Steeps ...

With technology being such a huge part of our lives, both in the business and personal, it has become quite commonplace to be faced with upgrading our operating systems on all of our electronic devices. Despite how common and necessary it is now, it can still be a bit taxing from time to time. Although it can sometimes just take a bit of exploring, it sometimes takes a bit more dedication to find ... Read more

$5.99 CAD or Free with Kobo Plus

With technology being such a huge part of our lives, both in the business and personal, it has become quite commonplace to be faced with upgrading our operating systems on all of our electronic devices. Despite how common and necessary it is now, it can still be a bit taxing from time to time. Although it can sometimes just take a bit of exploring, it sometimes takes a bit more dedication to find
... Read more
Hybrid Cloud Infrastructure and Operations Explained

Accelerate your application migration and modernization journey on the cloud with IBM and Red Hat

by Mansura Habiba ...

Modernize and migrate smoothly to hybrid cloud infrastructure and successfully mitigate complexities relating to the infrastructure, platform, and production environmentKey FeaturesPresents problems and solutions for application modernization based on real-life use casesHelps design and implement efficient, highly available, and scalable cloud-native applicationsTeaches you how to adopt a cloud ... Read more

$44.79 CAD or Free with Kobo Plus

Modernize and migrate smoothly to hybrid cloud infrastructure and successfully mitigate complexities relating to the infrastructure, platform, and production environmentKey FeaturesPresents problems and solutions for application modernization based on real-life use casesHelps design and implement efficient, highly available, and scalable cloud-native applicationsTeaches you how to adopt a cloud
... Read more
Puppet 5 Essentials Third Edition

A fast-paced guide to automating your infrastructure

by Martin Alfke, Felix Frank ...

A Guide to managing servers and automationKey Features\[\*\] Breeze through Puppet's key features and performance improvements to bring real advantages to your IT infrastructure\[\*\] Discover Puppet best practices to help you avoid common mistakes and pitfalls\[\*\] Examples to help you get to grips with Puppet and succeed with everyday IT automationBook DescriptionPuppet is a configuration ... Read more

$41.59 CAD or Free with Kobo Plus

A Guide to managing servers and automationKey Features\[\*\] Breeze through Puppet's key features and performance improvements to bring real advantages to your IT infrastructure\[\*\] Discover Puppet best practices to help you avoid common mistakes and pitfalls\[\*\] Examples to help you get to grips with Puppet and succeed with everyday IT automationBook DescriptionPuppet is a configuration
... Read more
Implementing VMware Horizon View 5.2

by Jason Ventresco ...

A step-by-step tutorial covering all components of the View Horizon suite in detail, to ensure that you can utilize all features of the platform, and discover all of the possible ways that it can be used within your own environment.If you are a newcomer in system administration, and you wish to implement a small to midsized Horizon View environment, then this book is for you. It will also benefit ... Read more

$33.69 CAD or Free with Kobo Plus

A step-by-step tutorial covering all components of the View Horizon suite in detail, to ensure that you can utilize all features of the platform, and discover all of the possible ways that it can be used within your own environment.If you are a newcomer in system administration, and you wish to implement a small to midsized Horizon View environment, then this book is for you. It will also benefit
... Read more
Design and Analysis of Security Protocol for Communication

Edited by Dinesh Goyal, S. Balamurugan, Sheng-Lung Peng, O. P. Verma ...

The purpose of designing this book is to discuss and analyze security protocols available for communication. Objective is to discuss protocols across all layers of TCP/IP stack and also to discuss protocols independent to the stack. Authors will be aiming to identify the best set of security protocols for the similar applications and will also be identifying the drawbacks of existing protocols. ... Read more

$252.99 CAD

The purpose of designing this book is to discuss and analyze security protocols available for communication. Objective is to discuss protocols across all layers of TCP/IP stack and also to discuss protocols independent to the stack. Authors will be aiming to identify the best set of security protocols for the similar applications and will also be identifying the drawbacks of existing protocols.
... Read more
Couchbase Certified Java Developer

Exam Practice Tests

by Cristian Scutaru ...

This book contains three high-quality practice tests with 40 questions each, to help you become a Couchbase Certified Java Developer. The proctored exam you must pass is maintained by Couchbase Academy.* Most questions have added answers and references, and are original.* Other questions have added answers, and are adapted from the long Couchbase Associate Java Developer Certification Course.* All ... Read more

$9.99 CAD or Free with Kobo Plus

This book contains three high-quality practice tests with 40 questions each, to help you become a Couchbase Certified Java Developer. The proctored exam you must pass is maintained by Couchbase Academy.* Most questions have added answers and references, and are original.* Other questions have added answers, and are adapted from the long Couchbase Associate Java Developer Certification Course.* All
... Read more
La ley de la Inteligencia Artificial. Parte I

by Alvaro Pablo López-Amo ...

La extensión del uso la Inteligencia Artificial a un sinfín de actividades de nuestra vida diaria está suponiendo una nueva revolución tecnológica, económica y social. Tal revolución evidencia la necesidad de una regulación legal en la que La Unión Europea, la OCDE y un amplio número de países ya han avanzado._x000D_ _x000D_Con un lenguaje claro, didáctico y sin tecnicismos este libro presenta un ... Read more

$23.99 CAD or Free with Kobo Plus

La extensión del uso la Inteligencia Artificial a un sinfín de actividades de nuestra vida diaria está suponiendo una nueva revolución tecnológica, económica y social. Tal revolución evidencia la necesidad de una regulación legal en la que La Unión Europea, la OCDE y un amplio número de países ya han avanzado._x000D_ _x000D_Con un lenguaje claro, didáctico y sin tecnicismos este libro presenta un
... Read more
Beginning Serverless Computing

Developing with Amazon Web Services, Microsoft Azure, and Google Cloud

by Maddie Stigler ...

Series series Professional and Applied Computing (R0)
Learn the basics of serverless computing and how to develop event-driven architectures with the three major cloud platforms: Amazon Web Services, Microsoft Azure, and Google Cloud. This hands-on guide dives into the foundations of serverless computing, its use cases, and how to apply it using developer tools such as Node.js, Visual Studio Code, Postman, and Serverless Framework. You will apply the ... Read more

$68.79 CAD

Learn the basics of serverless computing and how to develop event-driven architectures with the three major cloud platforms: Amazon Web Services, Microsoft Azure, and Google Cloud. This hands-on guide dives into the foundations of serverless computing, its use cases, and how to apply it using developer tools such as Node.js, Visual Studio Code, Postman, and Serverless Framework. You will apply the
... Read more
Gluster Filesystem - Practical Method

by Fabian Mestre ...

Gluster Filesystem is a scalable network file system, independent of hardware and with various data structuring schemes, which provides important integrations with Hyperconvergence platforms, Containers, Virtualization, among others. This ebook will allow you to get to know Gluster in a practical way, to get involved in the world of Software Defined Storage from conceptualization to configuration ... Read more

$12.99 CAD

Gluster Filesystem is a scalable network file system, independent of hardware and with various data structuring schemes, which provides important integrations with Hyperconvergence platforms, Containers, Virtualization, among others. This ebook will allow you to get to know Gluster in a practical way, to get involved in the world of Software Defined Storage from conceptualization to configuration
... Read more

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