Skip to main content
Search Button
Canada Kobo store Gift Cards Help
Rakuten Kobo
Wishlist

Shopping Cart

You're getting the VIP treatment!

Item(s) unavailable for purchase
Please review your cart. You can remove the unavailable item(s) now or we'll automatically remove it at Checkout.
itemsitem
itemsitem

Recommended For You

Loading...


Difficult Conversations eBook Series

Showing 1 - 12 of 12 results
Skip side bar filters

  • Dealing with Difficult People

    Handling those crucial conversations

    by Gerard Strong ...
    Series series Difficult Conversations
    Think of a conversation you have been putting off.Have you got it?okThen let’s go...Those times when you know you should talk to someone, but you don’t. Maybe you have tried before and it went badly. Or maybe you fear that talking will only make the situation worse.Still, there is a feeling of being stuck, and you would like to free up that stuck energy for more useful purposes. There are many ... Read more

    $9.20 CAD

People who read this also enjoyed

  • The Art and Science of Dealing with Difficult People

    by David Brown ...
    In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills.Brown’s philosophy is to approach work place discord as a problem from both a managerial ... Read more

    $16.99 CAD

  • Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

    by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler ...
    The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective ... Read more

    $19.99 CAD

  • First Among Equals

    How to Manage a Group of Professionals

    by Patrick J. McKenna, David H. Maister ...
    Professional service gurus David Maister and Patrick McKenna have created a practical handbook on how to lead professional colleagues or peers when you lack formal authority. Harvard Business School’s Working Knowledge calls it “a timely, easy to read work leavened with action plans and examples.”Whether you have recently been appointed as a group leader or are a battle-scarred veteran, you know ... Read more

    $19.99 CAD

  • Masterful Coaching

    by Robert Hargrove ...
    When the first edition of Masterful Coaching was published, it quickly became the standard resource for anyone who was a coach, considering becoming a coach, or curious about being an extraordinary coach. In this completely revised third edition of his groundbreaking book, Hargrove presents his profound insights into the journey to of becoming a masterful coach along with guiding ideas, tools, and ... Read more

    $55.99 CAD

  • One Little Spark!

    Mickey's Ten Commandments and The Road to Imagineering

    by Marty Sklar ...
    Series series Disney Editions Deluxe
    We've all read about the experts: the artists, the scientists, the engineers—that special group of people known as Imagineers for The Walt Disney Company. But who are they? How did they join the team? What is it like to spend a day in their shoes? Disney Legend Marty Sklar wants to give back to fans and answer these burning questions. When Marty was president of Walt Disney Imagineering, he ... Read more

    $34.55 CAD

  • Sell More With Sales Coaching

    Practical Solutions for Your Everyday Sales Challenges

    by Peri Shawn ...
    Sales coaching tools and strategies to help you sell moreSales executives and business leaders are looking for ways to increase their revenues without major changes to their technology, processes or workforce management. When done effectively, sales coaching can be the catalyst that improves sales results, team morale and employee retention. Sell More with Sales Coaching provides results-proven ... Read more

    $19.99 CAD

  • Human Resources Management: An Overview

    by Cultural Human Resources Council, Work In Culture ...
    Series series Cultural Human Resources Management Tools
    HR management 101 – Find what you need to know about HR. Most small and medium-size cultural organizations — 5-40 employees — do not need and cannot justify a full-time human resources manager. It is common that no one has extra time to devote to carefully assessing and upgrading the human resources management activities. In spite of this, it is essential that human resources matters are addressed ... Read more

    $9.99 CAD

  • The Confident Manager

    Lessons in confidence and communication for successful managers

    by Kate Atkin ...
    The Confident Manager offers valuable lessons to young and aspiring managers as well as sage advice to those already experienced in management. Told in a compelling story format, the messages are clear, concise and practical.Applying the lessons in this book will:Boost your self-confidence both at work and personally.Increase morale, team-working and customer service.Improve the performance of ... Read more

    $11.25 CAD or Free with Kobo Plus

  • Women & Success

    Redefining what matters most at home, at work and at play

    by Pollyanna Lenkic ...
    Women & Success will take you on a journey of self-discovery. In this ground breaking book, you will read stories from successful and inspiring women and will begin to reflect and define what success means to you, and how you define yourself through the lens of success. This is more than a book: it is a treasure chest of insights and resources to support and stretch you on your journey. It is a ... Read more

    $21.99 CAD

  • One World One Company

    How the best companies in the world are becoming global and why you should too

    by Fredrik Haren ...
    In this book, Fredrik Härén argues for why and how companies need to become global in the way they conduct business. Learn how some of the most successful companies, big and small, have been able to make this transition; what other companies can learn from them; the challenges you will face when going global; and the dangers that loom for those who choose not to. Be inspired by what Fredrik ... Read more

    $10.42 CAD

  • Small Business Marketing

    Become An Expert At Creating A Marketing Ideas, Client Attraction, Business Marketing Plan

    by Steve Mason ...
    Attract new clients like moths to a fire by learning tips and tricks about marketing ideas, client attraction, business marketing plan and much more. ... Read more

    $6.83 CAD