Your customers pay attention to how you attract and treat them. If you design customer processes, manage teams who communicate with customers and potential customers, or deal directly with them yourself, you are responsible for what your customers experience, and this book was written for you.

History is a life lesson that often repeats itself, however we as women can learn from our past to create a promising future.Learning is a powerful tool that most of us take for granted.With this book, I hope to teach and inspire individuals from my personal perspective.This book is for the women that think they're going through life's hardships alone, for the women that lack self empowerment to reach their aspirations, and for the men that simply want to see life from a woman's po...

From award-winning content creator and 4 x cancer survivor Shell RoweWhat readers are saying:'I just flew through it and found it so comforting and simultaneously funny and uplifting.''The book isn’t about toxic positivity or about squashing your problems, but absolutely encourages you to find a silver lining or something humorous in the hardships you face and I think there’s such power in that.''Less self-help lecture, more ...

Now with more activities, these easy to implement activities are perfect for integrating interactive whiteboards into your early childhood instruction! The CD, designed for Grades PreK-2, supports content-area lessons with standards-based phonemic awareness and phonics activities in an engaging, visual, and interactive way designed to reach all learners. Designed to help students recognize the sounds that form familiar words, each activity concentrates on phonemes, the building blocks of l...

Colorful pattern play for quilters! Explore new options in improvisational piecing and empower your creativity! Cut and combine solid-color fabrics to create your own "prints" - stripes, polka dots, chevrons, plaids, and more. Forget the rules (and even your ruler) as you piece colorful solids into compelling quilt designs. Use color, pattern, and repetition to develop your personal design aesthetic as you stitch freely to create unique quilts that pack a punch! • Piece new prints and patt...

Each of these 4 counted cross stitch seasonal sampler designs features classic images of the seasons. Display them all together or focus on one at a time. Designs include: the birds and the bees, the falling leaves, the soft summer breeze, and the snowcapped trees. Each sampler calls for a 15"x 17" piece of 14 count Aida. Includes general cross stitch and finishing instructions. Stitch counts measure between 100w x 123h and 108w x 124h.

With these whimsical play set designs, your baby will be the talk of the animal kingdom. Designs include: ladybug, bunny, chick, puppy, and giraffe. Most finished diaper covers measure approximately 14 1/2" long with an adjustable waist. Hats measures 15" to 18" in circumference when crocheted to gauge. Designed for ages 3 to 6 months. Beginner plus skill level. Use with size 4 medium weight yarn and US I hook.

Now with more activities, these easy to implement, hands-on activities are perfect for integrating interactive whiteboards into your early childhood instruction! The CD, designed for Grades PreK-2, supports content-area lessons with standards-based science activities in an engaging, visual, and interactive way designed to reach all learners. Students can explore key science concepts and prepare for more in-depth studies. Students will gain a better sense of the way things work, themselves,...

As with her previous book I Know You Are A Man But I Am A Woman, she highlights domestic violence and the repercussions of such acts. She also highlights the lasting effects of child abuse into adulthood and how it affects your relationships with others. She also highlights how strong motherhood needs to be without the presence of a father. A self help book with a sense of direction on being positive about oneself, daring to dream, daring to love oneself, and daring to accomplish anything ...

Chance has been ridiculed his entire life. He wants so badly to be liked and accepted by his peers at school and in his neighborhood.Chance soon learns that once he loves and believes in himself, he can do ANYTHING his mind can imagine...EVEN IF HE IS A LITTLE BLACK BOY.

Reign has never felt pretty. She has never felt smart or talented. So, she goes on a mission of discovery about self-love and self-awareness filled with rainbows and unicorns along the way. Her journey will not be easy, but Reign is determined to believe that she can do ANYTHING... that she can be ANYTHING... EVEN IF SHE IS A LITTLE FAT GIRL.

Islandology is a fast-paced, fact-filled comparative essay in critical topography and cultural geography that cuts across different cultures and argues for a world of islands. The book explores the logical consequences of geographic place for the development of philosophy and the study of limits (Greece) and for the establishment of North Sea democracy (England and Iceland), explains the location of military hot-spots and great cities (Hormuz and Manhattan), and sheds new light on...