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Mapping Experiences

A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams

by James Kalbach ...

Customers who have inconsistent experiences with products and services are understandably frustrated. But it's worse for organizations that can't pinpoint the causes of these problems because they're too focused on processes. This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually ... Read more

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Customers who have inconsistent experiences with products and services are understandably frustrated. But it's worse for organizations that can't pinpoint the causes of these problems because they're too focused on processes. This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually
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Think Clearly

Eight Simple Rules to Succeed in the Data Age

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‘Kiko Llaneras is one of the most consistently interesting data journalists to have emerged in the last decade’John Burn-Murdoch, Chief data reporter, Financial TimesIt’s almost impossible to feel confident we’ve made the right choice when we are constantly faced with conflicting data. From choosing the right school for our children to understanding major social and political events, making ... Read more

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‘Kiko Llaneras is one of the most consistently interesting data journalists to have emerged in the last decade’John Burn-Murdoch, Chief data reporter, Financial TimesIt’s almost impossible to feel confident we’ve made the right choice when we are constantly faced with conflicting data. From choosing the right school for our children to understanding major social and political events, making
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The Irrational Bundle

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Dan Ariely's three New York Times bestselling books on his groundbreaking behavioral economics research, Predictably Irrational, The Upside of Irrationality, and The (Honest) Truth About Dishonesty, are now available for the first time in a single volume.This ebook has been optimised for reading on colour screens. The majority of the text will appear the same across all devices, but there is one ... Read more

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Dan Ariely's three New York Times bestselling books on his groundbreaking behavioral economics research, Predictably Irrational, The Upside of Irrationality, and The (Honest) Truth About Dishonesty, are now available for the first time in a single volume.This ebook has been optimised for reading on colour screens. The majority of the text will appear the same across all devices, but there is one
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The Science of Citizen Science

Edited by Katrin Vohland, Anne Land-zandstra, Luigi Ceccaroni, Rob Lemmens, Josep Perelló, Marisa Ponti, Roeland Samson, Katherin Wagenknecht ...

Series series Literature, Cultural and Media Studies (R0)
This open access book discusses how the involvement of citizens into scientific endeavors is expected to contribute to solve the big challenges of our time, such as climate change and the loss of biodiversity, growing inequalities within and between societies, and the sustainability turn. The field of citizen science has been growing in recent decades. Many different stakeholders from scientists ... Read more

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This open access book discusses how the involvement of citizens into scientific endeavors is expected to contribute to solve the big challenges of our time, such as climate change and the loss of biodiversity, growing inequalities within and between societies, and the sustainability turn. The field of citizen science has been growing in recent decades. Many different stakeholders from scientists
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The Customer-Driven Playbook

Converting Customer Feedback into Successful Products

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Despite the wide acceptance of Lean approaches and customer-development strategies, many product teams still have difficulty putting these principles into meaningful action. That’s where The Customer-Driven Playbook comes in. This practical guide provides a complete end-to-end process that will help you understand customers, identify their problems, conceptualize new ideas, and create fantastic ... Read more

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Despite the wide acceptance of Lean approaches and customer-development strategies, many product teams still have difficulty putting these principles into meaningful action. That’s where The Customer-Driven Playbook comes in. This practical guide provides a complete end-to-end process that will help you understand customers, identify their problems, conceptualize new ideas, and create fantastic
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Foundations of Software Science and Computation Structures

22nd International Conference, FOSSACS 2019, Held as Part of the European Joint Conferences on Theory and Practice of Software, ETAPS 2019, Prague, Czech Republic, April 6–11, 2019, Proceedings

Edited by Mikołaj Bojańczyk, Alex Simpson ...

Series series Springer Nature Proceedings Computer Science
This open access book constitutes the proceedings of the 22nd International Conference on Foundations of Software Science and Computational Structures, FOSSACS 2019, which took place in Prague, Czech Republic, in April 2019, held as part of the European Joint Conference on Theory and Practice of Software, ETAPS 2019.The 29 papers presented in this volume were carefully reviewed and selected from ... Read more

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This open access book constitutes the proceedings of the 22nd International Conference on Foundations of Software Science and Computational Structures, FOSSACS 2019, which took place in Prague, Czech Republic, in April 2019, held as part of the European Joint Conference on Theory and Practice of Software, ETAPS 2019.The 29 papers presented in this volume were carefully reviewed and selected from
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Lean UX

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Lean UX is synonymous with modern product design and development. By combining human-centric design, agile ways of working, and a strong business sense, designers, product managers, developers, and scrum masters around the world are making Lean UX the leading approach for digital product teams today.In the third edition of this award-winning book, authors Jeff Gothelf and Josh Seiden help you ... Read more

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Lean UX is synonymous with modern product design and development. By combining human-centric design, agile ways of working, and a strong business sense, designers, product managers, developers, and scrum masters around the world are making Lean UX the leading approach for digital product teams today.In the third edition of this award-winning book, authors Jeff Gothelf and Josh Seiden help you
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The Jobs To Be Done Playbook

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"Jobs To Be Done is key to building successful products, and this book masterfully gives a step–by–step guide on how to put it into practice."—Melissa Perri, author of Escaping the Build TrapThese days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative.The ... Read more

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"Jobs To Be Done is key to building successful products, and this book masterfully gives a step–by–step guide on how to put it into practice."—Melissa Perri, author of Escaping the Build TrapThese days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative.The
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Python All-in-One For Dummies

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Everything you need to know to get into Python coding, with 7 books in onePython All-in-One For Dummies is your one-stop source for answers to all your Python questions. From creating apps to building complex web sites to sorting big data, Python provides a way to get the work done. This book is great as a starting point for those new to coding, and it also makes a perfect reference for ... Read more

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Everything you need to know to get into Python coding, with 7 books in onePython All-in-One For Dummies is your one-stop source for answers to all your Python questions. From creating apps to building complex web sites to sorting big data, Python provides a way to get the work done. This book is great as a starting point for those new to coding, and it also makes a perfect reference for
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The AI-Driven Leader

Harnessing AI to Make Faster, Smarter Decisions

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The difference between growing your business and going out of business is your ability to think strategically. The problem is, most leaders are stuck in the operational weeds, struggling to find the time to make better strategic decisions. This challenge is only heightened by the rise of AI. While you know AI is the future, current demands leave you with no time to explore its benefits. Meanwhile, ... Read more

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The difference between growing your business and going out of business is your ability to think strategically. The problem is, most leaders are stuck in the operational weeds, struggling to find the time to make better strategic decisions. This challenge is only heightened by the rise of AI. While you know AI is the future, current demands leave you with no time to explore its benefits. Meanwhile,
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SQL for Data Analysis

Advanced Techniques for Transforming Data into Insights

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With the explosion of data, computing power, and cloud data warehouses, SQL has become an even more indispensable tool for the savvy analyst or data scientist. This practical book reveals new and hidden ways to improve your SQL skills, solve problems, and make the most of SQL as part of your workflow.You'll learn how to use both common and exotic SQL functions such as joins, window functions,
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Human Design

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Introducing Human Design, the revolutionary system that reveals the personality ‘blueprint’ of who you were born to be. Using the precise details of your birth, it's more accurate than astrology. And by downloading the free software, you can map your own life chart, and those of your friends and family. You'll never read your horoscope again.Forget your sign, what’s your design?Would you like to
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Designing Data-Intensive Applications

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Data is at the center of many challenges in system design today. Difficult issues such as scalability, consistency, reliability, efficiency, and maintainability need to be resolved. In addition, there's an overwhelming variety of systems, including relational databases, NoSQL datastores, data warehouses, and data lakes. There are cloud services, on-premises services, and embedded databases. What ... Read more

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Data is at the center of many challenges in system design today. Difficult issues such as scalability, consistency, reliability, efficiency, and maintainability need to be resolved. In addition, there's an overwhelming variety of systems, including relational databases, NoSQL datastores, data warehouses, and data lakes. There are cloud services, on-premises services, and embedded databases. What
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HCI in Games

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Series Book 2 - Springer Nature Proceedings Computer Science
This book constitutes the refereed proceedings of the 6th International Conference on HCI in Games, held as part of the 26th International Conference, HCI International 2024, which took place in Washington DC, USA, during June 29 - July 4, 2024.The total of 1271 papers and 309 posters included in the HCII 2024 proceedings was carefully reviewed and selected from 5108 submissions.The two volume set ... Read more

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This book constitutes the refereed proceedings of the 6th International Conference on HCI in Games, held as part of the 26th International Conference, HCI International 2024, which took place in Washington DC, USA, during June 29 - July 4, 2024.The total of 1271 papers and 309 posters included in the HCII 2024 proceedings was carefully reviewed and selected from 5108 submissions.The two volume set
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Technologies and Applications for Big Data Value

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Series series Computer Science (R0)
This open access book explores cutting-edge solutions and best practices for big data and data-driven AI applications for the data-driven economy. It provides the reader with a basis for understanding how technical issues can be overcome to offer real-world solutions to major industrial areas.The book starts with an introductory chapter that provides an overview of the book by positioning the ... Read more

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This open access book explores cutting-edge solutions and best practices for big data and data-driven AI applications for the data-driven economy. It provides the reader with a basis for understanding how technical issues can be overcome to offer real-world solutions to major industrial areas.The book starts with an introductory chapter that provides an overview of the book by positioning the
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HCI International 2025 – Late Breaking Papers

27th International Conference on Human-Computer Interaction, HCII 2025, Gothenburg, Sweden, June 22–27, 2025, Proceedings, Part XVI

Edited by June Wei, George Margetis, Helmut Degen, Stavroula Ntoa ...

Series Book 16 - Springer Nature Proceedings Computer Science
The 16-volume set LNCS 16331–16346 constitutes late breaking papers from the 27th International Conference on Human-Computer Interaction, HCI International 2025, held in Gothenburg, Sweden, during June 22-27, 2025.439 papers and 104 posters were included in the volumes of the proceedings published after the conference, as “Late Breaking Work”.The papers were organized in topical sections as ... Read more

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The 16-volume set LNCS 16331–16346 constitutes late breaking papers from the 27th International Conference on Human-Computer Interaction, HCI International 2025, held in Gothenburg, Sweden, during June 22-27, 2025.439 papers and 104 posters were included in the volumes of the proceedings published after the conference, as “Late Breaking Work”.The papers were organized in topical sections as
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Virtual, Augmented and Mixed Reality

16th International Conference, VAMR 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Washington, DC, USA, June 29 – July 4, 2024, Proceedings, Part II

Edited by Jessie Y. C. Chen, Gino Fragomeni ...

Series Book 2 - Springer Nature Proceedings Computer Science
This three-volume set LNCS 14706-14708 constitutes the refereed proceedings of the 16th International Conference on Virtual, Augmented and Mixed Reality, VAMR 2024, held as part of the 26th International Conference, HCI International 2024, in Washington, DC, USA, during June 29 – July 4, 2024.The total of 1271 papers and 309 posters included in the HCII 2024 proceedings was carefully reviewed and ... Read more

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This three-volume set LNCS 14706-14708 constitutes the refereed proceedings of the 16th International Conference on Virtual, Augmented and Mixed Reality, VAMR 2024, held as part of the 26th International Conference, HCI International 2024, in Washington, DC, USA, during June 29 – July 4, 2024.The total of 1271 papers and 309 posters included in the HCII 2024 proceedings was carefully reviewed and
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Ensemble Machine Learning

Methods and Applications

Edited by Cha Zhang, Yunqian Ma ...

It is common wisdom that gathering a variety of views and inputs improves the process of decision making, and, indeed, underpins a democratic society. Dubbed “ensemble learning” by researchers in computational intelligence and machine learning, it is known to improve a decision system’s robustness and accuracy. Now, fresh developments are allowing researchers to unleash the power of ensemble ... Read more

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It is common wisdom that gathering a variety of views and inputs improves the process of decision making, and, indeed, underpins a democratic society. Dubbed “ensemble learning” by researchers in computational intelligence and machine learning, it is known to improve a decision system’s robustness and accuracy. Now, fresh developments are allowing researchers to unleash the power of ensemble
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Advances in Partitioning Techniques

A Prospective towards Artificial Intelligence

by Shankru Guggari, Umadevi V, Vijayakumar Kadappa ...

This book discusses various partitioning strategies tailored for traditional machine learning algorithms. It examines how data can be divided efficiently to enhance the performance and scalability of classic machine learning models. It explores how partitioning methods can be applied to neural networks and other deep learning architectures and describes various ways to accelerate training, reduce ... Read more

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This book discusses various partitioning strategies tailored for traditional machine learning algorithms. It examines how data can be divided efficiently to enhance the performance and scalability of classic machine learning models. It explores how partitioning methods can be applied to neural networks and other deep learning architectures and describes various ways to accelerate training, reduce
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Advances in Human Factors in Training, Education, and Learning Sciences

Proceedings of the AHFE 2021 Virtual Conference on Human Factors in Training, Education, and Learning Sciences, July 25-29, 2021, USA

Edited by Salman Nazir, Tareq Z. Ahram, Waldemar Karwowski ...

Series series Springer Nature Proceedings excluding Computer Science
This book addresses the importance of human factors in optimizing the learning and training process. It reports on the latest research and best practices relating to the application of behavioral and cognitive science, and new technologies in the design of instructional and training content. It proposes innovative strategies for improving the learning and training experience and outcomes in ... Read more

RM 586.99

This book addresses the importance of human factors in optimizing the learning and training process. It reports on the latest research and best practices relating to the application of behavioral and cognitive science, and new technologies in the design of instructional and training content. It proposes innovative strategies for improving the learning and training experience and outcomes in
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Beginning C++20

From Novice to Professional

by Ivor Horton, Peter Van Weert ...

Series series Professional and Applied Computing (R0)
Begin your programming journey with C++ , starting with the basics and progressing through step-by-step examples that will help you become a proficient C++ programmer. This book includes new features from the C++20 standard such as modules, concepts, ranges, and the spaceship operator. All you need are Beginning C++20 and any recent C++ compiler and you'll soon be writing real C++ programs. There ... Read more

RM 262.49

Begin your programming journey with C++ , starting with the basics and progressing through step-by-step examples that will help you become a proficient C++ programmer. This book includes new features from the C++20 standard such as modules, concepts, ranges, and the spaceship operator. All you need are Beginning C++20 and any recent C++ compiler and you'll soon be writing real C++ programs. There
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Games and Learning Alliance

10th International Conference, GALA 2021, La Spezia, Italy, December 1–2, 2021, Proceedings

Edited by Francesca de Rosa, Iza Marfisi Schottman, Jannicke Baalsrud Hauge, Francesco Bellotti, Pierpaolo Dondio, Margarida Romero ...

Series series Springer Nature Proceedings Computer Science
This book constitutes the refereed proceedings of the 10th International Conference on Games and Learning Alliance, GALA 2021, held in La Spezia, Italy, in December 2021.The 21 full papers and 10 short papers were carefully reviewed and selected from 50 submissions. The papers cover a broad spectrum of topics: Serious Games Applications; Serious Game to Improve Literacy; Technology used for ... Read more

RM 238.99

This book constitutes the refereed proceedings of the 10th International Conference on Games and Learning Alliance, GALA 2021, held in La Spezia, Italy, in December 2021.The 21 full papers and 10 short papers were carefully reviewed and selected from 50 submissions. The papers cover a broad spectrum of topics: Serious Games Applications; Serious Game to Improve Literacy; Technology used for
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SQL and Relational Theory

How to Write Accurate SQL Code

by C.J. Date ...

SQL is full of difficulties and traps for the unwary. You can avoid them if you understand relational theory, but only if you know how to put that theory into practice. In this book, Chris Date explains relational theory in depth, and demonstrates through numerous examples and exercises how you can apply it to your use of SQL.This third edition has been revised, extended, and improved throughout. ... Read more

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SQL is full of difficulties and traps for the unwary. You can avoid them if you understand relational theory, but only if you know how to put that theory into practice. In this book, Chris Date explains relational theory in depth, and demonstrates through numerous examples and exercises how you can apply it to your use of SQL.This third edition has been revised, extended, and improved throughout.
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Artificial General Intelligence

11th International Conference, AGI 2018, Prague, Czech Republic, August 22-25, 2018, Proceedings

Edited by Matthew Iklé, Arthur Franz, Rafal Rzepka, Ben Goertzel ...

Series series Springer Nature Proceedings Computer Science
This book constitutes the proceedings of the 11th International Conference on Artificial General Intelligence, AGI 2018, held in Prague, Czech Republic, in August 2018.The 19 regular papers and 10 poster papers presented in this book were carefully reviewed and selected from 52 submissions. The conference encourage interdisciplinary research based on different understandings of intelligence, and ... Read more

RM 238.99

This book constitutes the proceedings of the 11th International Conference on Artificial General Intelligence, AGI 2018, held in Prague, Czech Republic, in August 2018.The 19 regular papers and 10 poster papers presented in this book were carefully reviewed and selected from 52 submissions. The conference encourage interdisciplinary research based on different understandings of intelligence, and
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Recommended For You

Programming eBooks

Mapping Experiences

Think Clearly

The Irrational Bundle

The Science of Citizen Science

The Customer-Driven Playbook

Foundations of Software Science and Computation Structures

Lean UX

The Jobs To Be Done Playbook

Python All-in-One For Dummies

The AI-Driven Leader

SQL for Data Analysis

Human Design

Designing Data-Intensive Applications

HCI in Games

Technologies and Applications for Big Data Value

HCI International 2025 – Late Breaking Papers

Virtual, Augmented and Mixed Reality

Ensemble Machine Learning

Advances in Partitioning Techniques

Advances in Human Factors in Training, Education, and Learning Sciences

Beginning C++20

Games and Learning Alliance

SQL and Relational Theory

Artificial General Intelligence