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A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams

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Customers who have inconsistent experiences with products and services are understandably frustrated. But it's worse for organizations that can't pinpoint the causes of these problems because they're too focused on processes. This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually
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The Science of Citizen Science

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Series series Literature, Cultural and Media Studies (R0)
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This open access book discusses how the involvement of citizens into scientific endeavors is expected to contribute to solve the big challenges of our time, such as climate change and the loss of biodiversity, growing inequalities within and between societies, and the sustainability turn. The field of citizen science has been growing in recent decades. Many different stakeholders from scientists
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Dan Ariely's three New York Times bestselling books on his groundbreaking behavioral economics research, Predictably Irrational, The Upside of Irrationality, and The (Honest) Truth About Dishonesty, are now available for the first time in a single volume.This ebook has been optimised for reading on colour screens. The majority of the text will appear the same across all devices, but there is one
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The Jobs To Be Done Playbook

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"Jobs To Be Done is key to building successful products, and this book masterfully gives a step–by–step guide on how to put it into practice."—Melissa Perri, author of Escaping the Build TrapThese days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative.The ... Read more

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"Jobs To Be Done is key to building successful products, and this book masterfully gives a step–by–step guide on how to put it into practice."—Melissa Perri, author of Escaping the Build TrapThese days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative.The
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The Customer-Driven Playbook

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Despite the wide acceptance of Lean approaches and customer-development strategies, many product teams still have difficulty putting these principles into meaningful action. That’s where The Customer-Driven Playbook comes in. This practical guide provides a complete end-to-end process that will help you understand customers, identify their problems, conceptualize new ideas, and create fantastic
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The AI-Driven Leader

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The difference between growing your business and going out of business is your ability to think strategically. The problem is, most leaders are stuck in the operational weeds, struggling to find the time to make better strategic decisions. This challenge is only heightened by the rise of AI. While you know AI is the future, current demands leave you with no time to explore its benefits. Meanwhile, ... Read more

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The difference between growing your business and going out of business is your ability to think strategically. The problem is, most leaders are stuck in the operational weeds, struggling to find the time to make better strategic decisions. This challenge is only heightened by the rise of AI. While you know AI is the future, current demands leave you with no time to explore its benefits. Meanwhile,
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Introducing Human Design, the revolutionary system that reveals the personality ‘blueprint’ of who you were born to be. Using the precise details of your birth, it's more accurate than astrology. And by downloading the free software, you can map your own life chart, and those of your friends and family. You'll never read your horoscope again.Forget your sign, what’s your design?Would you like to
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Foundations of Software Science and Computation Structures

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Series series Springer Nature Proceedings Computer Science
This open access book constitutes the proceedings of the 22nd International Conference on Foundations of Software Science and Computational Structures, FOSSACS 2019, which took place in Prague, Czech Republic, in April 2019, held as part of the European Joint Conference on Theory and Practice of Software, ETAPS 2019.The 29 papers presented in this volume were carefully reviewed and selected from ... Read more

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Lean UX is synonymous with modern product design and development. By combining human-centric design, agile ways of working, and a strong business sense, designers, product managers, developers, and scrum masters around the world are making Lean UX the leading approach for digital product teams today.In the third edition of this award-winning book, authors Jeff Gothelf and Josh Seiden help you
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Data is at the center of many challenges in system design today. Difficult issues such as scalability, consistency, reliability, efficiency, and maintainability need to be resolved. In addition, there's an overwhelming variety of systems, including relational databases, NoSQL datastores, data warehouses, and data lakes. There are cloud services, on-premises services, and embedded databases. What
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What do senior marketing leaders need to strategically leverage AI to deliver measurable business growth?The second edition of AI Strategy for Sales and Marketing offers proven frameworks and expert insights to help senior professionals harness artificial intelligence for customer-centric sales growth. This authoritative guide blends the latest research with practical tools, enabling informed
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Series Book 1 - Springer Nature Proceedings Computer Science
The two-volume set LNCS 16063-16064 constitutes the proceedings of 20th European Conference on Technology Enhanced Learning, EC-TEL 2025, which took place in Newcastle upon Tyne and Durham, UK, September 2025.The total of 43 full papers, including 37 research papers, 4 blue-sky and 2 industry papers, as well as 16 demos and 32 posters papers presented in EC-TEL 2025 proceedings was carefully ... Read more

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The two-volume set LNCS 16063-16064 constitutes the proceedings of 20th European Conference on Technology Enhanced Learning, EC-TEL 2025, which took place in Newcastle upon Tyne and Durham, UK, September 2025.The total of 43 full papers, including 37 research papers, 4 blue-sky and 2 industry papers, as well as 16 demos and 32 posters papers presented in EC-TEL 2025 proceedings was carefully
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Music and Sound Generation in the AI Era

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Series series Springer Nature Proceedings Computer Science
This book constitutes the refereed proceedings of the 16th International Symposium on Computer Music Multidisciplinary Research, CMMR 2023, held in Tokyo, Japan, during November 13–17, 2023.The 37 full papers included in this book were carefully reviewed and selected from 120 submissions. They were organized in topical sections as follows: Artificial intelligence, cognitive science and ... Read more

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This book constitutes the refereed proceedings of the 16th International Symposium on Computer Music Multidisciplinary Research, CMMR 2023, held in Tokyo, Japan, during November 13–17, 2023.The 37 full papers included in this book were carefully reviewed and selected from 120 submissions. They were organized in topical sections as follows: Artificial intelligence, cognitive science and
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Human-Computer Interaction – INTERACT 2025

20th IFIP TC 13 International Conference, Belo Horizonte, Brazil, September 8–12, 2025, Proceedings, Part III

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Series Book 3 - Springer Nature Proceedings Computer Science
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This four-volume set LNCS 16108-16111 constitutes the proceedings of the 20th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2025, held in Belo Horizonte, Brazil, during September 8–12, 2025.The 69 full papers, 34 short papers and 79 papers of other types included in this book were carefully reviewed and selected from 330 submissions. They were organized in topical
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Doorbells, Danger, and Dead Batteries

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User research war stories are personal accounts of the challenges researchers encounter out in the field, where mishaps are inevitable, yet incredibly instructive. Doorbells, Danger, and Dead Batteries is a diverse compilation of war stories that range from comically bizarre to astonishingly tragic, tied together with valuable lessons from expert user researcher Steve Portigal. ... Read more

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User research war stories are personal accounts of the challenges researchers encounter out in the field, where mishaps are inevitable, yet incredibly instructive. Doorbells, Danger, and Dead Batteries is a diverse compilation of war stories that range from comically bizarre to astonishingly tragic, tied together with valuable lessons from expert user researcher Steve Portigal.
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New Trends in Medical and Service Robots

Human Centered Analysis, Control and Design

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Series series Springer Nature Proceedings excluding Computer Science
Medical and service robotics integrates several disciplines and technologies such as mechanisms, mechatronics, biomechanics, humanoid robotics, exoskeletons, and anthropomorphic hands.This book presents the most recent advances in medical and service robotics, with a stress on human aspects. It collects the selected peer-reviewed papers of the Fourth International Workshop on Medical and Service ... Read more

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Medical and service robotics integrates several disciplines and technologies such as mechanisms, mechatronics, biomechanics, humanoid robotics, exoskeletons, and anthropomorphic hands.This book presents the most recent advances in medical and service robotics, with a stress on human aspects. It collects the selected peer-reviewed papers of the Fourth International Workshop on Medical and Service
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Nios4

Official guide

by Davide Sbreviglieri ...

Let's create your ERP system in complete autonomy thanks to Nios4.Nios4 is a platform for creating ERP and CRM management software. It is a program that allows you, through tools and functions, to create your own management of any type of data.Tha platform adapts to any type of purpose, from the simplest to the most complex, in order to meet all kinds of needs.Nios4 provides a gradual learning ... Read more

RM 58.77 or Free with Kobo Plus

Let's create your ERP system in complete autonomy thanks to Nios4.Nios4 is a platform for creating ERP and CRM management software. It is a program that allows you, through tools and functions, to create your own management of any type of data.Tha platform adapts to any type of purpose, from the simplest to the most complex, in order to meet all kinds of needs.Nios4 provides a gradual learning
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Tally ERP 9 (Power Of Simplicity)

by Shraddha Singh ...

Tally.ERP 9 is the latest ERP offering of the Tally software series. This book gives you an in-depth knowledge of working with Tally.ERP 9 in a precise and easy to understand language with lots of examples and illustrations. It begins with the basic concepts of accounting so that the beginners in this field can get the desired knowledge before laying their hands on Tally.ERP 9. All the topics from ... Read more

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Tally.ERP 9 is the latest ERP offering of the Tally software series. This book gives you an in-depth knowledge of working with Tally.ERP 9 in a precise and easy to understand language with lots of examples and illustrations. It begins with the basic concepts of accounting so that the beginners in this field can get the desired knowledge before laying their hands on Tally.ERP 9. All the topics from
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Designing Mobile Interfaces

Patterns for Interaction Design

by Steven Hoober, Eric Berkman ...

With hundreds of thousands of mobile applications available today, your app has to capture users immediately. This book provides practical techniques to help you catch—and keep—their attention. You’ll learn core principles for designing effective user interfaces, along with a set of common patterns for interaction design on all types of mobile devices.Mobile design specialists Steven Hoober and ... Read more

RM 112.89

With hundreds of thousands of mobile applications available today, your app has to capture users immediately. This book provides practical techniques to help you catch—and keep—their attention. You’ll learn core principles for designing effective user interfaces, along with a set of common patterns for interaction design on all types of mobile devices.Mobile design specialists Steven Hoober and
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Challenges and Opportunities in the Artificial Intelligence Era

Edited by Carolina Machado, Joao Paulo Davim ...

Series series Artificial Intelligence (R0)
This book contributes to a better understanding of the impacts that artificial intelligence (AI) has on organizations and how they reinforce opportunities while simultaneously overcoming the underlying risks. The importance of artificial intelligence in business innovation lies in AI's ability to drive efficient automation, provide strategic insights through advanced data analysis and catalyse the ... Read more

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This book contributes to a better understanding of the impacts that artificial intelligence (AI) has on organizations and how they reinforce opportunities while simultaneously overcoming the underlying risks. The importance of artificial intelligence in business innovation lies in AI's ability to drive efficient automation, provide strategic insights through advanced data analysis and catalyse the
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Besseres Mobile-App-Design

Optimale Usability für iOS und Android

by Melinda Albert ...

Es gibt für alles eine App, aber nicht für alles gibt es eine gute App. Was hilft der beste Inhalt, wenn schlechtes Design den Nutzer abschreckt? In diesem Buch erfahren Sie die Grundlagen eines besseren App-Designs für Smartphones. Anschaulich erläutert die Autorin, wie Sie mit Navigation, Farbgestaltung, Icondesign und vielem mehr optimale Usability und User Experience erreichen. Immer im Blick ... Read more

RM 73.99 or Free with Kobo Plus

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Recommended For You

Programming eBooks

Mapping Experiences

Think Clearly

The Science of Citizen Science

The Irrational Bundle

SQL for Data Analysis

The Jobs To Be Done Playbook

The Customer-Driven Playbook

The AI-Driven Leader

Human Design

Foundations of Software Science and Computation Structures

Lean UX

Designing Data-Intensive Applications

Python All-in-One For Dummies

AI Strategy for Sales and Marketing

Two Decades of TEL. From Lessons Learnt to Challenges Ahead

Music and Sound Generation in the AI Era

Human-Computer Interaction – INTERACT 2025

Doorbells, Danger, and Dead Batteries

New Trends in Medical and Service Robots

Nios4

Tally ERP 9 (Power Of Simplicity)

Designing Mobile Interfaces

Challenges and Opportunities in the Artificial Intelligence Era

Besseres Mobile-App-Design