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Mapping Experiences

A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams

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Customers who have inconsistent experiences with products and services are understandably frustrated. But it's worse for organizations that can't pinpoint the causes of these problems because they're too focused on processes. This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually ... Read more

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Customers who have inconsistent experiences with products and services are understandably frustrated. But it's worse for organizations that can't pinpoint the causes of these problems because they're too focused on processes. This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually
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Think Clearly

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‘Kiko Llaneras is one of the most consistently interesting data journalists to have emerged in the last decade’John Burn-Murdoch, Chief data reporter, Financial TimesIt’s almost impossible to feel confident we’ve made the right choice when we are constantly faced with conflicting data. From choosing the right school for our children to understanding major social and political events, making ... Read more

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‘Kiko Llaneras is one of the most consistently interesting data journalists to have emerged in the last decade’John Burn-Murdoch, Chief data reporter, Financial TimesIt’s almost impossible to feel confident we’ve made the right choice when we are constantly faced with conflicting data. From choosing the right school for our children to understanding major social and political events, making
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The Irrational Bundle

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Dan Ariely's three New York Times bestselling books on his groundbreaking behavioral economics research, Predictably Irrational, The Upside of Irrationality, and The (Honest) Truth About Dishonesty, are now available for the first time in a single volume.This ebook has been optimised for reading on colour screens. The majority of the text will appear the same across all devices, but there is one ... Read more

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Dan Ariely's three New York Times bestselling books on his groundbreaking behavioral economics research, Predictably Irrational, The Upside of Irrationality, and The (Honest) Truth About Dishonesty, are now available for the first time in a single volume.This ebook has been optimised for reading on colour screens. The majority of the text will appear the same across all devices, but there is one
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The Science of Citizen Science

Edited by Katrin Vohland, Anne Land-zandstra, Luigi Ceccaroni, Rob Lemmens, Josep Perelló, Marisa Ponti, Roeland Samson, Katherin Wagenknecht ...

Series series Literature, Cultural and Media Studies (R0)
This open access book discusses how the involvement of citizens into scientific endeavors is expected to contribute to solve the big challenges of our time, such as climate change and the loss of biodiversity, growing inequalities within and between societies, and the sustainability turn. The field of citizen science has been growing in recent decades. Many different stakeholders from scientists ... Read more

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This open access book discusses how the involvement of citizens into scientific endeavors is expected to contribute to solve the big challenges of our time, such as climate change and the loss of biodiversity, growing inequalities within and between societies, and the sustainability turn. The field of citizen science has been growing in recent decades. Many different stakeholders from scientists
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SQL for Data Analysis

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With the explosion of data, computing power, and cloud data warehouses, SQL has become an even more indispensable tool for the savvy analyst or data scientist. This practical book reveals new and hidden ways to improve your SQL skills, solve problems, and make the most of SQL as part of your workflow.You'll learn how to use both common and exotic SQL functions such as joins, window functions, ... Read more

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With the explosion of data, computing power, and cloud data warehouses, SQL has become an even more indispensable tool for the savvy analyst or data scientist. This practical book reveals new and hidden ways to improve your SQL skills, solve problems, and make the most of SQL as part of your workflow.You'll learn how to use both common and exotic SQL functions such as joins, window functions,
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Foundations of Software Science and Computation Structures

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Edited by Mikołaj Bojańczyk, Alex Simpson ...

Series series Springer Nature Proceedings Computer Science
This open access book constitutes the proceedings of the 22nd International Conference on Foundations of Software Science and Computational Structures, FOSSACS 2019, which took place in Prague, Czech Republic, in April 2019, held as part of the European Joint Conference on Theory and Practice of Software, ETAPS 2019.The 29 papers presented in this volume were carefully reviewed and selected from ... Read more

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This open access book constitutes the proceedings of the 22nd International Conference on Foundations of Software Science and Computational Structures, FOSSACS 2019, which took place in Prague, Czech Republic, in April 2019, held as part of the European Joint Conference on Theory and Practice of Software, ETAPS 2019.The 29 papers presented in this volume were carefully reviewed and selected from
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Lean UX

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Lean UX is synonymous with modern product design and development. By combining human-centric design, agile ways of working, and a strong business sense, designers, product managers, developers, and scrum masters around the world are making Lean UX the leading approach for digital product teams today.In the third edition of this award-winning book, authors Jeff Gothelf and Josh Seiden help you ... Read more

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Lean UX is synonymous with modern product design and development. By combining human-centric design, agile ways of working, and a strong business sense, designers, product managers, developers, and scrum masters around the world are making Lean UX the leading approach for digital product teams today.In the third edition of this award-winning book, authors Jeff Gothelf and Josh Seiden help you
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Python All-in-One For Dummies

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Everything you need to know to get into Python coding, with 7 books in onePython All-in-One For Dummies is your one-stop source for answers to all your Python questions. From creating apps to building complex web sites to sorting big data, Python provides a way to get the work done. This book is great as a starting point for those new to coding, and it also makes a perfect reference for ... Read more

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Everything you need to know to get into Python coding, with 7 books in onePython All-in-One For Dummies is your one-stop source for answers to all your Python questions. From creating apps to building complex web sites to sorting big data, Python provides a way to get the work done. This book is great as a starting point for those new to coding, and it also makes a perfect reference for
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The Jobs To Be Done Playbook

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"Jobs To Be Done is key to building successful products, and this book masterfully gives a step–by–step guide on how to put it into practice."—Melissa Perri, author of Escaping the Build TrapThese days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative.The ... Read more

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"Jobs To Be Done is key to building successful products, and this book masterfully gives a step–by–step guide on how to put it into practice."—Melissa Perri, author of Escaping the Build TrapThese days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn't a nice–to–have, it's a strategic imperative.The
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Human Design

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Introducing Human Design, the revolutionary system that reveals the personality ‘blueprint’ of who you were born to be. Using the precise details of your birth, it's more accurate than astrology. And by downloading the free software, you can map your own life chart, and those of your friends and family. You'll never read your horoscope again.Forget your sign, what’s your design?Would you like to ... Read more

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Introducing Human Design, the revolutionary system that reveals the personality ‘blueprint’ of who you were born to be. Using the precise details of your birth, it's more accurate than astrology. And by downloading the free software, you can map your own life chart, and those of your friends and family. You'll never read your horoscope again.Forget your sign, what’s your design?Would you like to
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Designing Data-Intensive Applications

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Data is at the center of many challenges in system design today. Difficult issues such as scalability, consistency, reliability, efficiency, and maintainability need to be resolved. In addition, there's an overwhelming variety of systems, including relational databases, NoSQL datastores, data warehouses, and data lakes. There are cloud services, on-premises services, and embedded databases. What ... Read more

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Data is at the center of many challenges in system design today. Difficult issues such as scalability, consistency, reliability, efficiency, and maintainability need to be resolved. In addition, there's an overwhelming variety of systems, including relational databases, NoSQL datastores, data warehouses, and data lakes. There are cloud services, on-premises services, and embedded databases. What
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The Customer-Driven Playbook

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Despite the wide acceptance of Lean approaches and customer-development strategies, many product teams still have difficulty putting these principles into meaningful action. That’s where The Customer-Driven Playbook comes in. This practical guide provides a complete end-to-end process that will help you understand customers, identify their problems, conceptualize new ideas, and create fantastic
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The AI-Driven Leader

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The difference between growing your business and going out of business is your ability to think strategically. The problem is, most leaders are stuck in the operational weeds, struggling to find the time to make better strategic decisions. This challenge is only heightened by the rise of AI. While you know AI is the future, current demands leave you with no time to explore its benefits. Meanwhile,
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AI Strategy for Sales and Marketing

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What do senior marketing leaders need to strategically leverage AI to deliver measurable business growth?The second edition of AI Strategy for Sales and Marketing offers proven frameworks and expert insights to help senior professionals harness artificial intelligence for customer-centric sales growth. This authoritative guide blends the latest research with practical tools, enabling informed
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Two Decades of TEL. From Lessons Learnt to Challenges Ahead

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The two-volume set LNCS 16063-16064 constitutes the proceedings of 20th European Conference on Technology Enhanced Learning, EC-TEL 2025, which took place in Newcastle upon Tyne and Durham, UK, September 2025.The total of 43 full papers, including 37 research papers, 4 blue-sky and 2 industry papers, as well as 16 demos and 32 posters papers presented in EC-TEL 2025 proceedings was carefully ... Read more

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The two-volume set LNCS 16063-16064 constitutes the proceedings of 20th European Conference on Technology Enhanced Learning, EC-TEL 2025, which took place in Newcastle upon Tyne and Durham, UK, September 2025.The total of 43 full papers, including 37 research papers, 4 blue-sky and 2 industry papers, as well as 16 demos and 32 posters papers presented in EC-TEL 2025 proceedings was carefully
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Designing Mobile Interfaces

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With hundreds of thousands of mobile applications available today, your app has to capture users immediately. This book provides practical techniques to help you catch—and keep—their attention. You’ll learn core principles for designing effective user interfaces, along with a set of common patterns for interaction design on all types of mobile devices.Mobile design specialists Steven Hoober and ... Read more

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With hundreds of thousands of mobile applications available today, your app has to capture users immediately. This book provides practical techniques to help you catch—and keep—their attention. You’ll learn core principles for designing effective user interfaces, along with a set of common patterns for interaction design on all types of mobile devices.Mobile design specialists Steven Hoober and
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Performance Evaluation and Benchmarking

12th TPC Technology Conference, TPCTC 2020, Tokyo, Japan, August 31, 2020, Revised Selected Papers

Edited by Raghunath Nambiar, Meikel Poess ...

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This book constitutes the refereed post-conference proceedings of the 12th TPC Technology Conference on Performance Evaluation and Benchmarking, TPCTC 2020, held in August 2020.The 8 papers presented were carefully reviewed and cover the following topics: testing ACID compliance in the LDBC social network benchmark; experimental performance evaluation of stream processing engines made easy; ... Read more

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This book constitutes the refereed post-conference proceedings of the 12th TPC Technology Conference on Performance Evaluation and Benchmarking, TPCTC 2020, held in August 2020.The 8 papers presented were carefully reviewed and cover the following topics: testing ACID compliance in the LDBC social network benchmark; experimental performance evaluation of stream processing engines made easy;
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Medical Image Computing and Computer Assisted Intervention – MICCAI 2022

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Edited by Linwei Wang, Qi Dou, P. Thomas Fletcher, Stefanie Speidel, Shuo Li ...

Series Book 7 - Springer Nature Proceedings Computer Science
The eight-volume set LNCS 13431, 13432, 13433, 13434, 13435, 13436, 13437, and 13438 constitutes the refereed proceedings of the 25th International Conference on Medical Image Computing and Computer-Assisted Intervention, MICCAI 2022, which was held in Singapore in September 2022.The 574 revised full papers presented were carefully reviewed and selected from 1831 submissions in a double-blind ... Read more

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The eight-volume set LNCS 13431, 13432, 13433, 13434, 13435, 13436, 13437, and 13438 constitutes the refereed proceedings of the 25th International Conference on Medical Image Computing and Computer-Assisted Intervention, MICCAI 2022, which was held in Singapore in September 2022.The 574 revised full papers presented were carefully reviewed and selected from 1831 submissions in a double-blind
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Virtual Reality and Mixed Reality

21st EuroXR International Conference, EuroXR 2024, Athens, Greece, November 27–29, 2024, Proceedings

Edited by Arcadio Reyes-Lecuona, Gabriel Zachmann, Monica Bordegoni, Jian Chen, Giannis Karaseitanidis, Alain Pagani, Patrick Bourdot ...

Series series Springer Nature Proceedings Computer Science
This book constitutes the refereed proceedings of the 21st International Conference on Virtual Reality and Mixed Reality, EuroXR 2024, held in Athens, Greece, during November 27–29, 2024.The 14 full papers presented together with 1 short paper were carefully reviewed and selected from 47 submissions. The papers are grouped into the following topics: Designing Experiences, Human Factors, Rendering ... Read more

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This book constitutes the refereed proceedings of the 21st International Conference on Virtual Reality and Mixed Reality, EuroXR 2024, held in Athens, Greece, during November 27–29, 2024.The 14 full papers presented together with 1 short paper were carefully reviewed and selected from 47 submissions. The papers are grouped into the following topics: Designing Experiences, Human Factors, Rendering
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Smart Medical Imaging for Diagnosis and Treatment Planning

Edited by Nilanjan Dey, Bitan Misra, Sayan Chakraborty ...

This book presents advanced research on smart health technologies, focusing on the innovative transformations in diagnosis and treatment planning using medical imaging and data analysed by data science techniques. It shows how smart health technologies leverage artificial intelligence (AI) and big data analytics to provide more accurate and efficient diagnosis and treatment planning. In search for ... Read more

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This book presents advanced research on smart health technologies, focusing on the innovative transformations in diagnosis and treatment planning using medical imaging and data analysed by data science techniques. It shows how smart health technologies leverage artificial intelligence (AI) and big data analytics to provide more accurate and efficient diagnosis and treatment planning. In search for
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Design for Equality and Justice

INTERACT 2023 IFIP TC 13 Workshops, York, UK, August 28 – September 1, 2023, Revised Selected Papers, Part II

Edited by Anna Bramwell-Dicks, Abigail Evans, Marco Winckler, Helen Petrie, José Abdelnour-Nocera ...

Series Book 2 - Springer Nature Proceedings Computer Science
This volume presents a series of revised papers selected from workshops that took place during the 19th IFIP TC13 International Conference on Human-Computer Interaction, INTERACT 2023, held August 28th to September 1st 2023 at the University of York, York, UK.The 54 revised full papers and 21 short papers presented were carefully selected from a competitive selection process.INTERACT 2023 presents ... Read more

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This volume presents a series of revised papers selected from workshops that took place during the 19th IFIP TC13 International Conference on Human-Computer Interaction, INTERACT 2023, held August 28th to September 1st 2023 at the University of York, York, UK.The 54 revised full papers and 21 short papers presented were carefully selected from a competitive selection process.INTERACT 2023 presents
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The Right Way to Select Technology

Get the Real Story on Finding the Best Fit

by Tony Byrne, Jarrod Gingras ...

Series Book 2 - Digital Reality Checks
Why do half of all technology projects fail? A major reason is that organizations often pick the wrong tools, leaving them digitally hamstrung from the start. This book offers a modern alternative to traditional waterfall approaches to selecting technology. You’ll learn a practical, adaptive process that relies on realistic storytelling and hands-on testing to get the best fit for your enterprise. ... Read more

RM 55.89

Why do half of all technology projects fail? A major reason is that organizations often pick the wrong tools, leaving them digitally hamstrung from the start. This book offers a modern alternative to traditional waterfall approaches to selecting technology. You’ll learn a practical, adaptive process that relies on realistic storytelling and hands-on testing to get the best fit for your enterprise.
... Read more
The AI Playbook for Beginners

Master the Fundamentals of Generative AI, ChatGPT & Machine Learning to 10x Productivity, Enhance Creativity and Optimize Everyday Life

by Kai Sinclair ...

Discover how to leverage AI and transform your productivity and creativity, even if you're starting from scratch!Here's just a sneak peek at how "The AI Playbook for Beginners" can revolutionize your understanding and use of AI:Unlock the power of AI for everyday tasks, without a technical backgroundHow to boost your productivity using AI-powered tools in just minutes a dayHow ChatGPT and... ... Read more

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Discover how to leverage AI and transform your productivity and creativity, even if you're starting from scratch!Here's just a sneak peek at how "The AI Playbook for Beginners" can revolutionize your understanding and use of AI:Unlock the power of AI for everyday tasks, without a technical backgroundHow to boost your productivity using AI-powered tools in just minutes a dayHow ChatGPT and...
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Languages and Compilers for Parallel Computing

29th International Workshop, LCPC 2016, Rochester, NY, USA, September 28-30, 2016, Revised Papers

Edited by Chen Ding, John Criswell, Peng Wu ...

Series series Springer Nature Proceedings Computer Science
This book constitutes the thoroughly refereed post-conference proceedings of the 29th International Workshop on Languages and Compilers for Parallel Computing, LCPC 2016, held in Rochester, NY, USA, in September 2016.The 20 revised full papers presented together with 4 short papers were carefully reviewed. The papers are organized in topical sections on large scale parallelism, resilience and ... Read more

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This book constitutes the thoroughly refereed post-conference proceedings of the 29th International Workshop on Languages and Compilers for Parallel Computing, LCPC 2016, held in Rochester, NY, USA, in September 2016.The 20 revised full papers presented together with 4 short papers were carefully reviewed. The papers are organized in topical sections on large scale parallelism, resilience and
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Recommended For You

Programming eBooks

Mapping Experiences

Think Clearly

The Irrational Bundle

The Science of Citizen Science

SQL for Data Analysis

Foundations of Software Science and Computation Structures

Lean UX

Python All-in-One For Dummies

The Jobs To Be Done Playbook

Human Design

Designing Data-Intensive Applications

The Customer-Driven Playbook

The AI-Driven Leader

AI Strategy for Sales and Marketing

Two Decades of TEL. From Lessons Learnt to Challenges Ahead

Designing Mobile Interfaces

Performance Evaluation and Benchmarking

Medical Image Computing and Computer Assisted Intervention – MICCAI 2022

Virtual Reality and Mixed Reality

Smart Medical Imaging for Diagnosis and Treatment Planning

Design for Equality and Justice

The Right Way to Select Technology

The AI Playbook for Beginners

Languages and Compilers for Parallel Computing