Personality Theories: Critical Perspectives is the groundbreaking, final text written by Albert Ellis, long considered the founder of cognitive behavioral therapies. The book provides students with supporting and contradictory evidence for the development of personality theories through time. Without condemning the founding theorists who came before him, Ellis builds on more than a century of psychological research to re-examine the theories of Freud, Jung, and Adler while...

The latest collection of little known baseball stories from the acclaimed author of Tales from the Dugout.Mike Shannon, top-selling author of the critically acclaimed baseball classics Tales from the Dugout and Tales from the Ballpark, returns for a third success to deliver a brand-new collection of more than 100 true stories and never-before-told anecdotes that come straight from the insider's circle. Entertaining and masterfully told,

Champions Way is a searing exposé of how the multibillion-dollar college sports empire fails universities, students, and athletes.College sports have never been bigger. Once a roughneck intercollegiate pastime, football now commands millions of fans and generates massive revenues. New York Times investigative reporter Mike McIntire chronicles the rise in the popularity and power of college athletics, revealing deeply troubling relationships between college sports ...

Get remote team members to interact as if they’re in the same room!Whether you’re videoconferencing with team members across the world or e-mailing a colleague sitting ten feet away, the truth is evident: technology has permanently altered the way we communicate. The virtual workplace can facilitate quicker decision making and reduced overhead. But the lack of face-to-face interaction can also impede trust, innovation, and creativity among team members....

The Missing Link to Toyota-Style Success—LEAN LEADERSHIP“This great book reveals the secret ingredient to lean success: lean leadership. Not only is it a pleasure to read, but it is also deep and enlightening. This book is an absolute must-read for anyone interested in lean: it’s both an eye opener and a game changer.”—Michael Ballé, Ph.D., coauthor of The Gold Mine and The Lean Manager“This will immediately be reco...

In this book the seven-eyed supervision model is explored and developed to reflect its use in many professions and different parts of the world.

Perfect Phrases for the Right Situation, Every TimeWhether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Spread your message instantly and easily—even on a shoestring budget“In a world that seems to be overpopulated with social media experts, Heather is the real thing. Her passion and intuition have made her an invaluable resource to the nonprofit community.”—Danielle Brigida, digital marketing manager, National Wildlife Federation“For over 10 years Heather has been my primary reference point for all things pertaining to online communit...

Talk, listen, support and understand better.Develop a hands-on understanding of how counselling works and how it can help people, viewing the subject from both a client's and a trainee counsellor's perspective.Learn how to listen more attentively and be a better communicator, be more empathetic with a heightened perception of others, and improve your relationships with both those around you and yourself.Providing expert insights, real-life case studies...

PLAY DUMB. BE BORING. DON'T SOLVE PROBLEMS. AND ABOVE ALL, DON'T BE YOURSELF.Not exactly what you'd expect to hear from a communication expert, but these counterintuitive strategies are precisely what we need to interact productively and meaningfully in today's digital world. Our overreliance on quick, cheap, and easy means of "staying connected" is eroding our communication skills. Speed steamrolls thoughtfulness; self-expression trumps restraint. Errors and misunderstanding...

The loss of a loved one is one of the most painful experiences that most of us will ever have to face in our lives. This book recognises that there is no single solution to the problems of bereavement but that an understanding of grief can help the bereaved to realise that they are not alone in their experience.Long recognised as the most authoritative work of its kind, this new edition has been revised and extended to take into account recent research findings on both sides of the...

This workbook and the accompanying online resources provide a one-stop reference manual to designing and delivering a successful training course.Written in a practical and user-friendly style, The Training Design Manual provides both theory and practical exercises; guiding the reader through the total design process from start to finish. Theory and concepts are followed by practical application and a blend of text and graphics appeals to a wide range of le...