“The day this person left our company is considered an annual holiday!”THIS QUOTE, taken from Kusy and Holloway’s research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person. Just one toxic person has the capacity to debilitate individuals, teams, and even organizations.Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person...

Leaders continually receive multiple messages on how to lead successful organizational change. “Create buy-in. Model the way. Connect strategies to the organization’s vision. Garner input. Engage others in decisions. Co-design strategies.” The confusion created by these multiple messages has contributed to a high failure rate in change initiatives, as organizations struggle with watered-down approaches that offer generic solutions instead of tailored, practical guidance. This book is a com...

You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person—an individual who belittles, shames, humiliates, shames, or bullies. You may not have realized that these individuals not only take their tolls on our emotional psyches, but the financial outcomes of their organizations as well. Through this book’s many case examples, as well as evidence-based practices and templates, each chapter singles out one main issue and how to resolve...

Authors Scott J. Allen and Mitchell Kusy redefine what we think of as traditional leadership in this tangible book that ascribes flexible yet concrete and proven actions to what can be a very abstract term.Rather than delving into lengthy exposition and analysis to help you understand what leadership is and how to develop it for yourself, this practical book enables you to design a straightforward system tailored to your team and organizational needs.Free o...

Most of us as leaders have experienced the frustration and confusion of having an extremely difficult person to deal with in the workplace?a person who debilitates individuals, teams, and even organizations. These difficult individuals have the capacity to completely undermine our sense of well-being. Why? Because in a variety of ways they get under our skin, infiltrate our professional and personal space, demoralize us, de-motivate the team, and ultimately affect our competence and produc...

You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person—an individual who belittles, shames, humiliates, shames, or bullies. You may not have realized that these individuals not only take their tolls on our emotional psyches, but the financial outcomes of their organizations as well. Through this book's many case examples, as well as evidence-based practices and templates, each chapter singles out one main issue and how to resolve...

Proven techniques for dealing with workplace issues successfullyDo you dread going to work? Dealing with pestering coworkers, unmanageable managers, angry clients can take its toll on your job performance. And in these difficult economic times, no one can afford to lose their jobs.In Surviving the Toxic Workplace, syndicated author and psychotherapist Linnda Durre teaches you how to pinpoint and treat these office maladies with effective communicat...

Mornings are a madcap time for many of us. We wake up in a haze—often after hitting snooze a few times. Then we rush around to get ready and out the door so we can officially start the day. Before we know it, hours have slipped by without us accomplishing anything beyond downing a cup of coffee, dashing off a few emails, and dishing with our coworkers around the water cooler. By the time the workday wraps up, we’re so exhausted and defeated that any motivation to accomplish something in th...

Managing employees is time-consuming, so consider how you want to use your time best to engage your team members and meet your business goals.To effectively manage employees, it takes skill and a solid understanding of how to work with each member of your team. Whether you are a new manager or have managed for several years, employees bring challenges to your day and how are you going to handle them?This easy to follow guide will provide you with common sense ways to handle...

Team Building and Group Dynamic Management give to management, managers, team leaders, and consultants practical guidance on how to build and manage teams. Individuals wishing to build successful teams in today's complex, highly interconnected, and globally competitive environments. This book helps you put theory into practice.An effective team promise of higher productivity and greater problem-solving ability and Maximize team productivity by encouraging group brainstorming. This ...

Go from manager to coach--and motivate your staff to unprecedented success!Since the original publication of this classic guide, organizations have recognized that sales coaching is a sales manager's most important role. Now, author Linda Richardson has completely updated and revised Sales Coaching to include the latest tools and techniques, as well as a refined sales coaching process for increasing performance.Sales Coaching will help you...

The guide to shortening your execution cycle down from one year to twelve weeksMost organizations and individuals work in the context of annual goals and plans; a twelve-month execution cycle. Instead, The 12 Week Year avoids the pitfalls and low productivity of annualized thinking. This book redefines your "year" to be 12 weeks long. In 12 weeks, there just isn't enough time to get complacent, and urgency increases and intensifies. The 12 Week Year