Governments face increasingly serious, seemingly intractable management challenges. This book brings together scholars, thought leaders, and government executives to address the future of government operations, and provide government leaders with practical, actionable insights on how best to manage and lead through uncertain and disruptive times.

Getting It Done was written for those who have answered the call to public service. Now, in this 2017 edition, the editors of IBM’s Center for The Business of Government series have assembled a comprehensive guide to navigating the current environment of government, and what government leaders ought to know to survive and thrive with respect to the ways it’s evolved over the years. Concise analyses of the roles and responsibilities of those involved in any political decision accompany info...