A Gallup study found that 50 percent of resigning employees did so "to get away from their manager." Those who stay with poor managers become disengaged, creating a negative work environment that costs US companies billions in lost productivity each year. In the twenty-first century, it takes more than technical skills to be an effective manager. Productive work environments also require tactical empathy—the same fundamental skill that forms the basis of hostage negotiator leadership (HNL)...

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations and conflict resolution—whether in the boardroom, in your community, or at home.Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the negotiation skills t...

A NEXT BIG IDEA CLUB 'MUST-READ'New York Times bestselling author Jonah Berger’s cutting-edge research reveals how six types of words can increase your impact in every area of life: from persuading others and building stronger relationships, to boosting creativity and motivating teams.Almost everything we do involves words. Words are how we persuade, communicate, and connect. They’re how leaders lead, salespeople sell, and parents ...

**From BBC presenter and journalist Ros Atkins, creator of the viral 'Ros Atkins on...' explainer videos and host of the forthcoming BBC Radio 4 podcast 'Communicating with Ros Atkins'**'A great read for polishing your communication skills' FORBES'For all those who want their audiences to listen and understand' JEREMY BOWEN'Precision, deftness and a calming expertise' THE TIMESDo you worry about ho...

The foundational and wildly popular go-to resource for the science of influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion—explains the psychology of why people say yes and ...

“In this thoughtful, moving, and well-written book, Dan Ariely narrates his personal and professional journey to understand the world of misbelievers and conspiracy theories, and offers insights and tips that will hopefully help all of us protect our fragile social fabric from being torn apart by disinformation and distrust.”—Yuval Harari, bestselling author of Sapiens“Misbelief is an urgent examination of the human attraction to misinform...

#1 NEW YORK TIMES BESTSELLER • OVER THREE MILLION COPIES SOLD • A groundbreaking manifesto on living better and longer that challenges the conventional medical thinking on aging and reveals a new approach to preventing chronic disease and extending long-term health, from a visionary physician and leading longevity expert“One of the most important books you’ll ever read.”—Steven D. Levitt, New York Times bestselling author of Freakonomi...

**#1 New York Times Bestseller“This brilliant book will shatter your assumptions about what it takes to improve and succeed. I wish I could go back in time and gift it to my younger self. It would’ve helped me find a more joyful path to progress.”—Serena Williams, 23-time Grand Slam singles tennis championThe #1 New York Times bestselling author of Think Again illuminates how we can elevate ourselves and others to unexpected heights.**...

**AN INSTANT NEW YORK TIMES BESTSELLERFrom the author of the international blockbuster, THE PSYCHOLOGY OF MONEY, a powerful new tool to unlock one of life’s most challenging puzzles.**Every investment plan under the sun is, at best, an informed speculation of what may happen in the future, based on a systematic extrapolation from the known past.Same as Ever reverses the process, inviting us to identify the many things that never, ever change.

International bestselling author of The First 90 Days Michael D. Watkins presents an actionable framework for business strategy to help aspiring leaders learn to think strategically and improve their decision-making—a set of skills more necessary than ever in a world of constant change.Pattern recognition. Systems perspective. Mental agility. Structured problem-solving. Visioning. Political savvy. For every good leader who has mastered of one of these disc...

“I found this book amazing. I read it through quickly because it was so interesting, then turned around and read much of it again.”—Daniel Kahneman, winner of the Nobel Prize in Economics and bestselling author of Thinking Fast & Slow“I've been recommending A Brief History of Intelligence to everyone I know. A truly novel, beautifully crafted thesis on what intelligence is and how it has developed since the dawn of life itself."—Angela Duc...

Getting rich is not just about luck; happiness is not just a trait we are born with. These aspirations may seem out of reach, but building wealth and being happy are skills we can learn.So what are these skills, and how do we learn them? What are the principles that should guide our efforts? What does progress really look like?Naval Ravikant is an entrepreneur, philosopher, and investor who has captivated the world with his principles for building wealth an...