Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or...

Empathy is your new leadership edge. Grounded in neuroscience and real-world stories, Empathy Leadership teaches leaders how to navigate conflict, build trust, and lead with clarity and confidence.In today’s workplace, empathy isn’t a soft skill—it’s the competitive edge that distinguishes great leaders and thriving organizations. Drawing from neuroscience, psychology, and real-world narratives, Douglas E. Noll reveals how calm authority, emotional intelli...

This in-depth analysis goes behind the headlines to understand why crucial negotiations fail. The author argues that diplomats often enter negotiations with flawed assumptions about human behavior, sovereignty, and power. Essentially, the international community is using a model of European diplomacy dating back to the 18th century to solve the complex problems of the 21st century. Through numerous examples, the author shows that the key failure in current diplomatic efforts is the entrenc...

Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or...

Empathy is your new leadership edge. Grounded in neuroscience and real-world stories, Empathy Leadership teaches leaders how to navigate conflict, build trust, and lead with clarity and confidence.In today’s workplace, empathy isn’t a soft skill—it’s the competitive edge that distinguishes great leaders and thriving organizations. Drawing from neuroscience, psychology, and real-world narratives, Douglas E. Noll reveals how calm authority, emotional intelli...

From the “deliriously clever” (Boston Globe) Simon Garfield, New York Times bestselling author of Just My Type, comesthe wild and fascinating story of the encyclopedia, from Ancient Greece to the present day.New York Times Book Review Editors' Choice""A brilliant book about knowledge itself.” —Deirdre Mask, author of The Address Book**“Garfield’s witty history captures th...

A thought-provoking guide to help you lean in to the discomfort of the unknown to turn creative opportunities into intentional design, from Stanford University's world-renowned d.school.“Navigating Ambiguity reminds us not to run from uncertainty but rather see it as a defining moment of opportunity.”—Yves Béhar, Founder and CEO, fuseprojectA design process presents a series of steps, but in real life, it rarely plays out this neat...

An essential how-to for crafting a guiding motto that sets intentions, increases creativity, and helps accomplish your goals, from Stanford University's world-renowned Hasso Plattner Institute of Design, aka the d.school.We all need agency to feel the power and joy of acting in the face of challenge and opportunity. But we also need humility and restraint to ensure that we guard against hubris and harm. We need trusted and testable navigation tools to give us confi...

The ultimate guide to mastering change and successfully reinventing how you live, work, and lead“Filled with useful ideas for rethinking your next steps.” —Adam GrantPorchlight Business Book Awards WinnerThe profound disruptions of recent years have sparked a collective reckoning. We reprioritized our lives, and reordered how we envisioned the future. Businesses were forced to pivot, while leaders scrambled to rethin...

**"A terrific book for parents who want to know how to talk about difficult, emotional issues with children."––Nancy Eisenberg, Regents' Professor of Psychology, Arizona State UniversityIncludes how to talk to your kids about COVID-19.**In a lifesaving guide for parents, Dr. Abigail Gewirtz shows how to use the most basic tool at your disposal––conversation––to give children real help in dealing with the worries, stress, and other negative emotions caused by problems in the...

Every one of us will face an unexpected decision crisis in our lives. Whether it’s a life-changing situation—job loss, illness, divorce, death—or a happier event—a new job opportunity, buying a first home, or other important occasion—there are times when you will be forced to make big decisions under great pressure.When you feel overwhelmed, it’s difficult to be confident in your decision-making. Uncertainty is scary. Sometimes it seems that the options are endless—or non-existent....

A New York Times-bestselling author explains how the physical world shaped the history of our speciesWhen we talk about human history, we often focus on great leaders, population forces, and decisive wars. But how has the earth itself determined our destiny? Our planet wobbles, driving changes in climate that forced the transition from nomadism to farming. Mountainous terrain led to the development of democracy in Greece. Atmospheric circulation patterns l...