Engagement reveals the methods that dynamic leaders use to get top performance from their people. Jack Altschuler guides you through his ten "Engagement Practices" to give you the winning game plan for employee engagement. Guaranteed to help you inspire employees to give their best.

Who is Allah? What does He ask of those who submit to His teachings? Pulitzer Prize-winner Jacke Miles gives us a deeply probing, revelatory portrait of the world’s second largest, fastest-growing and perhaps most tragically misunderstood religion. In doing so, Miles illuminates what is unique about Allah, His teachings, and His resolutely merciful temperament, and he thereby reveals that which is false, distorted, or simply absent from the popular conception of the heart of Islam....

With the same passionate scholarship and analytical audacity he brought to the character of God, Jack Miles now approaches the literary and theological enigma of Jesus. In so doing, he tells the story of a broken promise–God’s ancient covenant with Israel–and of its strange, unlooked-for fulfillment. For, having abandoned his chosen people to an impending holocaust at the hands of their Roman conquerors. God, in the person of Jesus, chooses to die with them, in what is effectively an act o...

This updated edition of management guru Ken Blanchard’s classic work Leadership and the One Minute Manager teaches leaders the world-renowned method of developing self-reliance in those they manage: SLII®.In Leadership and the One Minute Manager you’ll learn why tailoring management styles to individual employees is so important for effective performance management; why knowing when to delegate, support, or direct is critical; and how to identify the leadership st...

"Filled with tips ... The author’s tone is supportive and she does not argue that introverts should become live wires."--The New York Times"Best Books 2009"--Publishers Weekly"Whatever's behind your reluctance to speak out for yourself, [Self-Promotion for Introverts®] is the first book I've seen with serious research on the topic that leads to a new game plan; it may help you promote yourself withou...

The leadership secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Leadership.Includes how to:• Understand and develop your leadership style• Identify strategic goals for your department• Motivate and manage teams of all sizes• Build a culture of results and responsibility• Lead the way out of a crisis

Uncover the extraordinary leader in you with straightforward exercises and advice from two of the world’s foremost leadership expertsFrom the bestselling authors of The Leadership Challenge and over a dozen award-winning leadership books comes a new book that examines a question of fundamental importance: How do people learn to become leaders?Learning Leadership: The Five Fundamentals of Becoming an Exemplary Leader is a comprehensive guid...

Manage your most important workplace relationship.Your boss plays an important role in your career. So how do you navigate this delicate, significant professional relationship without playing political games or compromising your character? Managing Up offers concise, expert tips on:Understanding your manager's priorities and pressuresSetting a positive tone for the relationshipManaging expectations--and eg...

From the bestselling author of The Speed of Trust**, a revolutionary leadership book for managers, teams, and organizations deemed “the defining leadership book in the 21st century” (Admiral William McRaven, author of** Make Your Bed**) that “every parent, teacher, and leader needs” (Esther Wojcicki, author of** How to Raise Successful People**).**We have a leadership crisis today, where ...

The ultimate handbook for fostering and cultivating a strong team culture, from the New York Times bestselling author of The Culture Code and The Talent Code.“If you are a leader—or if you work with one—and want to understand how to build psychological safety, trust, and a sense of purpose for your team, then you need this book.”—Charles Duhigg, author of The Power of HabitONE OF THE BEST BOOKS OF...

What is quality customer service, and how do you consistently deliver it for your customers? Discover the answers in this go-to guide for helping business professionals deliver outstanding customer service that keeps customers coming back.In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the truth all companies have come to accept but few know what to do with: co...

You may honestly be able to say (and have others say about you) that you are the absolute best in your field--the best athlete, scholar, CEO, parent, mathematician, teacher, mechanic . . . whatever it is that you fill out the “occupation” box with. But being the best at something only means you are better than everyone else. It doesn’t mean you are the best you. Your potential is higher than where you are right now.Leadership expert and international bestselling author of The Fred Factor a...