Genius of Dogs: The Complete Guide to Raising Obedient Dogs, Discover Effective Strategies and Techniques on How to Train Your Dogs EffectivelyThere is more to owning a dog than just feeding and playing with them. If you want to be a responsible dog owner, you should be able to care and train them properly to avoid any bad behavior in the future. Starting your dog on the right foot is the key to getting them to do the right thing and behave properly. Proper training and teaching for...

Your handy, authoritative guide to small business HRPacked with practical tips and advice on how to handle tricky people situations in the workplace, this friendly guide shows anyone without a ton of HR experience how to correctly—and legally—utilise HR practises within a small business. From hiring to firing, managing performance to leading change—and everything in between—HR For Small Business For Dummies ensures you and your organisation are prepared fo...

Lonely Planet's local travel experts reveal all you need to know to plan the trip of a lifetime in this latest edition of our guide to Switzerland.Discover Switzerland's most popular experiences and best kept secrets from following in Mark Twain's footsteps up Mt Rigi for panoramic views; to admiring masterpieces by Picasso, Klee and other modern masters at Sammlung Rosengart; and hiking through vineyards with music, winegrowers and tasting glass in hand in Sierre....

This latest edition of Lonely Planet's Experience Switzerland travel guide reveals exciting new ways to explore this iconic country with all the tools you need to create your own unique trip.Discover amazing local experiences from gawping at glaciers and peaks above 4000m from Zermatt's Klein Matterhorn; to hiking through vineyards with music, winegrowers and a tasting glass in ha...

More people than ever are becoming entrepreneurs, but the perils of starting your own business are well–documented. The Smart Entrepreneur teaches you how to avoid these pitfalls and make your business a success by following a series of practical and easy–to–understand stepsThe Smart Entrepreneur uses a combination of both mainstream business experiences and state–of–the–art academic research, distilled into an accessible reference book sp...

The HR Answer Book is an easy-to-use problem solver for managers and human resources professionals struggling to adapt to new workplace challenges.Corporate executive Shawn Smith and author Rebecca Mazin address more than 200 of the most common employer questions relating to job functions such as recruitment and hiring, discipline, downsizing, compensation and benefits, training, and employee relations.As a result, the book equips you with the indu...

Learn how to build the most critical part of your business—your employees.Let Smart Hiring Take You to the Next Level!Finding and keeping the right employees is critical to the success of your company. But with the tangle of legal and practical issues involved, the hiring process is often littered with mistakes—mistakes that can cost you money, customers, and your reputation.Smart Hiring at the Next Level helps you sidestep the pitfalls tha...

The excellent customer journey experience HANDBOOK FOR INTEGRATED MULTICHANNEL MANAGEMENT It continues to get tougher for executives in marketing, sales and service. Their departments refuse to cooperate with one another while the market is changing rapidly. The number of channels for communication and distribution continues to increase due to the on-going advances in digitalisation. Customers and prospects use increasing numbers of these channels in all imaginable combinations during thei...

Great marketing just got easierMarketing is about the relationship between an organization and its marketplace, and in particular its customers and potential customers. Customers are the lifeblood of a business; without customers a business has no future. In order to succeed and make a profit, a business must therefore aim to identify and satisfy the needs of its customers. The purpose of marketing is to help the business achieve these aims. In this book you will le...

The first edition of The Internal Auditing Handbook received wide acclaim from readers and became established as one of the definitive publications on internal auditing. The second edition was released soon after to reflect the rapid progress of the internal audit profession. There have been a number of significant changes in the practice of internal auditing since publication of the second edition and this revised third edition reflects those changes. The third edition of The...

Resolve any HR issue in a snap!Solving office problems before they escalate marks the difference between success and failure for any HR professional. The HR Toolkit provides what you need to resolve every imaginable challenge—saving your company time and money.With a handy indexed listing of the most common workplace conflicts and solutions, The HR Toolkit offers simple, actionable techniques you can start using right away. In no time, you...

The definitive guide to architectural practiceBusiness, legal, and technical trends in architecture are constantly changing. The Architect's Handbook of Professional Practice has offered firms the latest guidance on those trends since 1920.The Fifteenth Edition of this indispensable guide features nearly two-thirds new content and covers all aspects of contemporary practice, including updated material on:Small-firm practice, ...