This groundbreaking book explains workplace bullying in plain English for the general reader in a revealing, forthright and often confronting style. It includes the latest viewpoints and strategies on addressing one of Australia's most serious workplace health and safety problems.Attempts to address bullying in Australian workplaces are failing. News media tell us almost weekly about severe bullying in industries such as emergency services, health, business, public service and not-...

While we'd all like a quiet life, there are some situations that can't be ignored - a survey by Staffordshire University Business School estimated that 53% of us will be bullied at work at some point during our working life. In offices, workplace bullying is on the rise and discrimination is commonplace. Key customers are ever more demanding, won't take no for an answer and aren't afraid to tell you so.This fully revised and updated Steps to Success title ...

Managing Conflict at Work provides practical guidance on how to prevent, contain and resolve conflict in the workplace. It demonstrates how effective conflict management can have a powerful impact on the way organisations channel their energies; encouraging positive mindsets and building stronger and happier workforces.Putting the cost of rising conflict in context with recessionary times, it looks beyond individual cases to issues such as workforce motivat...

The social work degree requires that students clearly demonstrate competence in working with groups. Many social work students will begin working with families, communities and organisations before they qualify and are regularly assessed on this groupwork practice through assignments and observation. Specialist skills are needed to cope in challenging groups and the authors look at how students can develop their existing skills to cope and respond to challenges.The practical focus ...

'A fantastic book to support developing restorative work in schools.... quality advice and guidance for developing RP which can be applied to settings outside of the school environment too such as youth groups and social settings.' Reader Review ⭐⭐⭐⭐⭐'Great overview of the change process as well as Implementing Restorative Practices in Schools' Reader Review ⭐⭐⭐⭐⭐Implementing Restorative Practice in Schools explains what ha...

Do your boss, co-workers or clients bully you?Do you work in a toxic work environment?Is your stress level off the scale?If so this book is for you!This book is an expose about the Australian government that shows there is little or no protection for its 11.5 million workers against workplace bullying, harassment and violence.You'll learn about:What is bullying?Health disorders associated with bullyingWorkplace bullyingSexual h...

Effective supervision helps to nurture confident social workers who are able to look after service users in the best possible way. Social work supervisors and managers need mastery of the relevant knowledge and skills in order to ensure successful social work practice.This book is an accessible guide to the essential skills of social work supervision. It covers the development of the supervisor–supervisee relationship, the assessment and management of risk, understanding and managi...

While we'd all like a quiet life, there are some situations that can't be ignored. In offices, workplace bullying is on the rise and discrimination is commonplace. Key customers are ever more demanding, won't take no for an answer and aren't afraid to tell you so. Tackle office nightmares offers solutions and step-by-step advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if you think you are being discriminated against, to steppin...

"Alma Harris is a world leading writer on the thinking and practice of distributed leadership. This is undoubtedly the best book that she or anyone has yet written on the subject."—Andy Hargreaves, Thomas More Brennan Chair in EducationBoston College"Alma Harris captures the essential challenges facing today’s school and district leaders and summarizes, in precise and accessible language, important research-based lessons for practice. Her focus on buildin...

Bullying in the Workplace: An Occupational Hazard was the FIRST Australian book written for victims, perpetrators and employers to seriously confront what one in five people know from personal experience – that bullying is rife in workplaces all over the world. Published originally in 2002 by HarperCollins, it focused particularly on psychological bullying, which is often done on the sly, without witnesses, and consequently is much more difficult to prove. In the intervening eight years, v...

Bullying in the workplace is now a recognised problem, and a cause for major concern. Victims stand to lose their self-esteem, their health and even their careers. Organisations that do not endeavour to put an end to this behaviour lose productivity, profits and their good reputations.Dignity at Work is derived from the author's many years of experience working with organisations of all sizes and at all levels. This book outlines practical guidelines essential to organisati...

People enjoy working in teams. An ideal team will work together efficiently, effectively and above all with pleasure. They set about achieving their personal and organisational goals together with enthusiasm. But experience teaches us that working in teams does not always match the ideal image we may have of it. A smooth running team demands a lot of patience on your part, insight into the psychological aspects of people and familiarity with team dynamics. Thats why you need a number of di...