A guide to the various models and methods to multicriteria decision-making in conditions of uncertainty presented in a systematic approachMulticriteria Decision-Making under Conditions of Uncertainty presents approaches that help to answer the fundamental questions at the center of all decision-making problems: "What to do?" and "How to do it?" The book explores methods of representing and handling diverse manifestations of the uncertainty factor and a mul...

Fuzzy Multicriteria Decision-Making: Models, Algorithms and Applications addresses theoretical and practical gaps in considering uncertainty and multicriteria factors encountered in the design, planning, and control of complex systems. Including all prerequisite knowledge and augmenting some parts with a step-by-step explanation of more advanced concepts, the authors provide a systematic and comprehensive presentation of the concepts, design methodology, and detailed algorithms. T...

An updated version as on 5th September 2015, by including Agile Kanban techniques also along with PM areas.In most of the projects either software or non-software lot of waste tasks at high level or low level can be identified. The resources usage on these waste types can be identified. The activities can be delayed in most of the times due to these unwanted waste types have been attended by resources. In such case how the management and operational staff need to control them? And w...

The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.

Implement demand driven smart metrics to drive and sustain dramatic gains in flow and improve ROI performanceWhat if the objective of minimizing unit product cost that is hard coded into all reporting and measurement systems is simply "bad math" that drives decisions and actions that destroy ROI?In today's volatile, globally competitive environment, new decision-making tools are required to monitor, measure, and improve total organizational performance. Adherence to "old"...

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successfu...

In the quality management job, a significant activity is in constantly improving the quality of the business, such that products and services get better and better whilst costs go down and people in the business are motivated, loyal and proud of their work. Because quality is such a vital part of your business processes, isn't it time to make quality management part of your business solution? Given that ensuring the right quality level isn't just a task for the quality department—but for a...

All engineers could bene?t from at least one course in reliability physics and engineering. It is very likely that, starting with your very ?rst engineering po- tion, you will be asked — how long is your newly developed device expected to last? This text was designed to help you to answer this fundamentally important question. All materials and devices are expected to degrade with time, so it is very natural to ask — how long will the product last? The evidence for material/device degradat...

This book presents the different models of supply chain performance evaluation for global supply chains. It describes why it is necessary to evaluate global performance both to assess the contribution of the supply chain to achieve the goals of creating value throughout the chain and also to meet customer requirements in terms of time, responsiveness and reliability.The author provides an understanding of how evaluation models are chosen according to criteria including the level of...

This widely respected and frequently consulted reference work provides a wealth of information and guidance on industrial chemistry and biotechnology. Industries covered span the spectrum from salt and soda ash to advanced dyes chemistry, the nuclear industry, the rapidly evolving biotechnology industry, and, most recently, electrochemical energy storage devices and fuel cell science and technology.Other topics of surpassing interest to the world at large are covered in chapters on...

This book collects a high-quality selection of contemporary research and case studies on the complexity resulting from human/reliability management in industrial plants and critical infrastructures. It includes:Human-error management issues—considering how to reduce human errors as much as possible.Reliability management issues—considering the ability of a system or component to function under certain conditions for a specified period of time.Thus, th...

This book brings together studies broadly dealing with human error from different disciplines and perspectives. They concern human performance; human variability and reliability analysis; medical, driver and pilot error, as well as automation error; reports on root cause analyses; and the cognitive modeling of human error. In addition, they highlight cutting-edge applications in safety management, defense, security, transportation, process controls, and medicine, as well as more traditiona...