Encompassing theory, research, and practice, this tenth edition provides an introduction to conflict communication and conflict management.This text features real-life case studies across a range of theoretical perspectives and conflict settings, including interpersonal, group, and organizational. Approachably written for students and with an eye to application, the book teaches conflict theory in the context of practical skills. This edition features new sections and references on...

Surveying a wide variety of disciplines, this fully-revised 7th edition offers a sophisticated and engaging treatment of the rapidly expanding field of organizational communicationPlaces organizations and organizational communication within a broader social, economic, and cultural contextApplies a global perspective throughout, including thoughtful consideration of non-Western forms of leadership, as well as global economic contextsOffers a level of sophis...

In a world of organizations that are in constant change scholars have long sought to understand and explain how they change. This book introduces research methods that are specifically designed to support the development and evaluation of organizational process theories. The authors are a group of highly regarded experts who have been doing collaborative research on change and development for many years.

Innovation in the private and public sectors has been the subject of a great deal of study, since it is central to the economic growth and effective governance of most organizations. Determining the changes needed in an organization is less difficult than determining how to make the changes work. This volume is the result of a three-year study that investigated the factors associated with the implementation of program changes in a nonprofit community welfare agency.The results of t...

Accelerating Cleanup at Toxic Waste Sites: Fast-tracking Environmental Actions and Decision Making presents truly innovative advances in investigative and cleanup technologies, offering valuable solutions that streamline the data collection process, speed up the time it takes to characterize a site, and expedite decision making. Using easy to understand graphic displays, tables, text summaries, and real world case studies, and by synthesizing technical and regulatory reference information ...

Winner of the Ernest Bormann Research Award from the National Communication AssociationThe Emerald Handbook of Group and Team Communication Research considers the current research of group communication scholars, provides an overview of major foci in the discipline, and points toward possible trajectories for future scholarship. It establishes group communication’s central role within research on human behaviour and fosters an identity for group communicat...

Organizational change and innovation are central and enduring issues in management theory and practice. Dramatic changes in population demographics, technology, competitive survival, and social, economic, and environmental health and sustainability concerns means the need to understand how organizations repond to these shifts through change and innovation has never been greater. Why and what organizations change is generally well known; how organizations change is therefore the ce...

"Theories of Small Groups: Interdisciplinary Perspectives is a book that will make a significant difference in how those interested in the study of small groups think and pursue inquiry about them. In this impressive collection of original essays, the reader is introduced to nine different perspectives that have guided the development of theories and research concerning the nature of group processes. Drawing on the efforts of numerous scholars with backgrounds in biologica...

The long-awaited second edition of Communication and Group Decision Making advances a unique perspective on group decisionmaking, complementing approaches taken in management, psychology, and sociology. Group communication processes are extremely important, yet they have proven to be elusive and difficult to understand, and the type of theory necessary to make sense of the processes differs from those commonly found in the social sciences. This exceptional book gathers together and discuss...

In a world of organizations that are in constant change scholars have long sought to understand and explain how they change. This book introduces research methods that are specifically designed to support the development and evaluation of organizational process theories. The authors are a group of highly regarded experts who have been doing collaborative research on change and development for many years.

This volume introduces a series of different data-driven computational methods for analyzing group processes through didactic and tutorial-based examples. Group processes are of central importance to many sectors of society, including government, the military, health care, and corporations. Computational methods are better suited to handle (potentially huge) group process data than traditional methodologies because of their more flexible assumptions and capability to handle real-time trace...

This volume provides an overview of the methodological issues and challenges inherent in the study of small groups from the perspective of seasoned researchers in communication, psychology and other fields in the behavioral and social sciences. It summarizes the current state of group methods in a format that is readable, insightful, and useful for both new and experienced group researchers. This collection of essays will inspire new and established researchers alike to look beyond their c...