Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case stu...

The text provides readers with an understanding of how green technology solutions can be applied to support sustainable manufacturing practices in the context of Industry 4.0. It illustrates practical guidance and case studies that demonstrate the potential benefits of this approach, as well as insights into cutting-edge research, and best practices.This book:Discusses topics such as zero-emission, carbon-neutral materials, wastewater management, additive and lean man...

This book features original papers from the Doctoral Symposium in 4th International Conference on Smart IoT Systems: Innovations and Computing (SSIC 2023), organized by Manipal University, Jaipur, India, during 26–27 October 2023. It discusses scientific works related to data engineering in the context of computational collective intelligence consisted of interaction between smart devices for smart environments and interactions. The book offers high-quality content and the broad range of t...

From the geological mysteries of shale formations to cutting-edge techniques in gas extraction, this book unveils the essential knowledge to harness the potential of shale gas. The book integrates various data types such as outcrop, well logs, core data, etc.) for hydrofracturing—from basin-scale to nano-pore-scale. The book included a wealth of information on the latest advancements, industry practices, environmental considerations, policies, and more. In a world increasingly conscious of...

The book features original papers from the 2nd International Conference on Smart IoT Systems: Innovations and Computing (SSIC 2019), presenting scientific work related to smart solution concepts. It discusses computational collective intelligence, which includes interactions between smart devices, smart environments and smart interactions, as well as information technology support for such areas. It also describes how to successfully approach various government organizations for funding fo...

This book features original papers from the 3rd International Conference on Smart IoT Systems: Innovations and Computing (SSIC 2021), organized by Manipal University, Jaipur, India, during January 22–23, 2021. It discusses scientific works related to data engineering in the context of computational collective intelligence consisted of interaction between smart devices for smart environments and interactions. Thanks to the high-quality content and the broad range of topics covered, the book...