This handy pocketbook looks at the reasons for non-assertive behaviour and the differences between assertive, aggressive and passive behaviour. It contains advice on how to overcome self-defeating beliefs and how to deal with recurring problems. "Will appeal to anyone in human resources or management training. It is successful in keeping jargon to a minimum without loss of precision. The concepts are immediately relevant, and each page will offer you a new idea, a new skill or a new way to...

Body Language for Business will show you how to understand the intricacies of body language and how to maximize your interpersonal skills in all your relationships-in your personal life and at work. This handy guide holds successful tips for not only reading others, but also showing confidence to friends, coworkers, and your boss.With Body Language for Business you’ll learn:The basics of body languageHow to make a positive impact every timeTe...

The latest research suggests that 33% of people lie deliberately to achieve employment. The costs of mis-hires are significant in terms of management time, selection and reselection costs and potential legal costs. There are 101 opportunities for applicants to economize with the truth, exaggerate or simply lie, both on their CV and at interview. They may be desperate in a competitive job market; they may think that exaggeration is an expected part of the process or they just rely on the fa...

Voice. That IT Factor. The Holy Grail. Every writer has one.Every writer knows what it is, but not everyone can put their finger on how to develop it.Join Jeannie Lin and Bria Quinlan, two award-winning, bestselling authors, as they chase down this elusive element.This book discusses the hierarchy of developing a professional voice as well as concrete tips and techniques for discovering and enhancing your writing voice so that it emerges as a unique and compelling f...

New York Times bestselling historian Thomas Fleming brings his extraordinary biographical talents to bear upon Benjamin Franklin, perhaps the least understood of America's revolutionary giants. For this reappraisal, Fleming concentrates on the mature Franklin, the man who lived nearly thirty years beyond the point where he ended his famous Autobiography. The poor boy, the miserly young printer, has become a decidedly more complex and cultured man. In scene after vivid scene, Fleming shows ...

Forged in the secretive world of covert operations, Unlocking Secrets uses real crime and practical examples to reveal the new frontier in interpersonal communications: advanced psychological skills. Thanks to this book, these skills can now be used by anyone who wants to improve their interpersonal and communication repertoire.In Unlocking Secrets, David Craig has simplified the psychological methods used so effectively by criminal investigators and covert operat...

Have you ever met someone with the perfect job?To the outside observer, it seems like they've won the career lottery—that by some stroke of luck or circumstance they've found the one thing they love so much that it doesn't even feel like work—and they're getting paid well to do it.In reality, their good fortune has nothing to do with chance. There’s a method for finding your perfect job, and Chris Guillebeau, the bestselling author of The $100 Startup

What does it take to win success and influence?Some people think that in today’s hyper-competitive world, it’s the tough, take-no-prisoners type who comes out on top. But in reality, argues New York Times bestselling author Dave Kerpen, it’s actually those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers, their partners. Those who can...

Howard Partridge is recognized as an expert on small business marketing by some of the top business experts in the world. Phenomenal Marketing Systems will not only show you the marketing systems that have been proven in Howard’s company as well as in small business owners around the world that are using his systems, it reveals the 14 fastest ways to bring cash into an existing small business.Here is what you will learn:The Difference between “Marketing” and ...

How many times have you had the unsettling experience of being treated as a troublemaker as soon as you question or raise an objection to a school policy, a textbook, a course of study, a new county regulation, or a community proposal?Every day, attendees of conferences, community forums, PTA meetings, and board meetings are made to feel uncomfortable and occasionally foolish by the person or persons leading the meeting. The speakers, moderators, or provocateurs-whom author B. K. E...

This comprehensive, step-by-step guide walks the reader through everything an aspiring small business owner needs to know before getting started. It’s not as easy as just hanging up an “Open” sign and letting the money roll in! Planning every step of your business and being aware of all the questions, demands, and challenges you will face will make the difference between just opening up shop and actually running a successful business.Coming up with a great idea for a business is onl...

Integrating key concepts and ideas about public speaking into a clear, step-by-step, transformational method, Power Speaking teaches emerging speakers how to grow the necessary skills and unleash their inner power. Divided into proficiency levels-mastering the basics, making the connection, and polishing the core-this guide allows speakers to conquer public speaking systematically. Readers start with the use of voice and body movements, then move on to learn the use of personal stories, in...